My wife and I loved this location and the staff were simpy amazing with accommodating room and requests. My new favorite NY joint is LES after the concierge directed me to some cute and hip bars and restaurants.
We will be heading to NY in the summer and can't wait for the Blue Ribbon restaurant and the pool which will be the highlight. The hotel is hip and cool so if you're not into all this, stay away but if you can compromise for the good products, especially service - than try it for at least once. That's all i can say. Good job Thompson!