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“Nice place, lousy bar”

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Omni Berkshire Place
Ranked #99 of 468 Hotels in New York City
Certificate of Excellence
Reviewed 7 January 2014

This is a very nice hotel that could be a great hotel. The door staff is the most accommodating that you could want. The last few times that I've stayed there, there have been minor maintenance issues--this time a bathroom door that wouldn't stay closed, last time a running toilet. The bar really sucks.

  • Stayed: January 2014, travelled with friends
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Review collected in partnership with Omni Hotels & Resorts
Thank James C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,220 - 2,226 of 3,927 reviews

Reviewed 7 January 2014

The staff at this hotel really made you feel at home. The hotel is well located and only a short walk to 30 Rock, Central Park and an enjoyable walk to Broadway & Times Square. The room was well presented, spacious and the bed was comfortable. Once again the staff truly made our experience great. The house keeping staff really are an asset to the hotel. Rooms were great and they made us feel really welcome.

  • Stayed: January 2014, travelled as a couple
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Review collected in partnership with Omni Hotels & Resorts
Thank Trenton W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 January 2014

Our family of five stayed there over the new year, where we had two rooms, which were quite spacious considering its New York. Rooms and bathroom were obviously completely refurbished recently and had a very luxurious feel. Bed was very comfortable. Very nice small bar, (although we had to request they turn up the heat, which appeared to be giving trouble) and restaurant which served great burgers! Concierge service, particularly Mary was very very knowledgeable, and extremely helpful in helping us organize our activities. Would definitely stay there again.

Room Tip: we stayed on 17th floor, and heard no noise.
  • Stayed: December 2013, travelled with family
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Thank Johnny D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 January 2014

Have been an Omni devotee for 2+ years, but have only just visited Omni's Berkshire Place New York hotel this week - and, as always with Omni properties, was not disappointed! From wonderful post-booking and pre-check in communications to the opportunity to check in early and to check out late (based on availability, but we lucked out) we felt that Omni was looking to ensure our comfort and continued loyalty. Adam at the front desk was wonderful throughout our 5 days with the hotel, and we felt that he "knew" us from our first moment there, recalling our name and room number each time he saw us. Lenny the doorman was also wonderful - and we saw lots of him as he did several double shift due to weather, and we took lots of cabs for the same reason! The room was comfortable, the amenities were perfect and the beds were so comfortable, as found at other Omni properties, and the service remained impeccable throughout the stay. We booked our first 2 days under the Holiday Dash deal and our last 2 through the regular CAA rate, and Adam assured us that we would not have to move rooms from the smaller Holiday Dash one to the larger premium double - a much appreciated treat! We ate at Pain Quotidien and Burger Heaven behind the hotel (through a walkway just west of the hotel) which were both great, but as Select Loyalty members (JOIN!), we also enjoyed complimentary beverages each morning as well as free wi-fi and 2 shirt pressings. Our kids also received chocolate milk and cookies on our first night and we received complimentary water - all part of the loyalty offerings. Am booking again for July and August!

  • Stayed: January 2014, travelled with family
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Thank Elizabeth_KCC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 January 2014

We stayed at the Omni Berkshire Place this past Dec., after Christmas, for a family outing. The hotel is beautiful, not too huge, you actually feel at home there! The staff was wonderful, friendly, helpful! The rooms were clean, everything new looking, beds comfortable. It has a great location to everything in NYC. The bell staff will flag you a cab at any time! They have a car that will take you to the airport for a $45 flat rate. Great deal, since it cost us $75 to get there from the airport in a cab. Join the Select program for free Wifi and coffee delivered in the mornings! Overall, great experience. My only complaint was not being able to control the thermostat. I do not like the heat running non-stop. We had to open the window! Other than that, perfect in every way!

  • Stayed: December 2013, travelled with family
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Thank Neva M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 January 2014

This is a beautiful hotel with extremely luxurious accommodations. We were quite surprised at the size of the room which was very large for NYC. There was pleanty of room to walk around the king size bed and a sitting area with a small couch in front of the large screen TV. The bathroom was also quite spacious with lots of shining marble, bright lights and fluffy towels. The staff is friendly and helpful. When confirming our reservation on the phone, I was asked if we were celebrating a special event. I was pleasantly surprised by a delivery of a bottle of champagne and chocolate covered strawberries upon our arrival. An excellent place to stay in NYC.

  • Stayed: December 2013, travelled as a couple
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Review collected in partnership with Omni Hotels & Resorts
Thank cocogirl22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 January 2014

Excellent location and hotel appearance is very nice. Hallways are decorated very nice, odor in the hallways is clean and fresh, something I happen to notice and is important to me. Sometimes the reception and lobby are very nice and when you get to your floor the hallway rugs and décor are depressing. This hotel is nicely decorated and highly recommend.

  • Stayed: January 2014, travelled with family
    • Value
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Review collected in partnership with Omni Hotels & Resorts
Thank Humberto P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Omni Berkshire Place

Address: 21 E 52nd St, at Madison Ave, New York City, NY 10022-5389
Phone Number:
Region: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#41 Family Hotel in New York City
#52 Romantic Hotel in New York City
#67 Business Hotel in New York City
#82 Luxury Hotel in New York City
Price Range: £205 - £593 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Omni Berkshire Place 4.5*
Number of rooms: 396
Official Description (provided by the hotel):
Experience enviable luxury at the Omni Berkshire Place located in the heart of Midtown Manhattan. Stay just steps from some of New York City's most notable attractions including Fifth Avenue Shopping, Rockefeller Center, St. Patrick's Cathedral, Central Park, Broadway Theatres, and Times Square. Modern Technology and fresh contemporary decor are brought together for accommodations that embrace the look and feel of an Upper East Side residence. Luxury guestrooms combined with the renowned service and amenities make the Omni Berkshire Place an ideal destination for both business or leisure travelers looking to experience the excitement of Midtown Manhattan. ... more   less 
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Also Known As:
Omni Berkshire Place Hotel New York City
Omni Hotel Berkshire Place
Omni New York City
New York City Omni
Omni Berkshire New York

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