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Omni Berkshire Place
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Reviews (4,252)
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2,547
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343
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69
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2,322 - 2,327 of 4,252 reviews
Reviewed 19 May 2014

My husband and I are from Toronto and travelled over the Easter weekend with another couple. We honestly cannot say enough about this hotel-the customer service was excellent, the rooms were fine and the location cannot be beat-we could walk to Rockefeller Plaza, Central Park and Times Square. This is a wonderful choice if you are bent on exploring as much of NYC as you can in 4 days-no complaints at all!! I will be choosing Omni hotels in the future.

  • Stayed: April 2014, travelled as a couple
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1  Thank Canada2009_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 May 2014

The location to the Omni Berkshire is convenient to all midtown activities. It has an European feel of a small hotel with well appointed rooms and helpful friendly staff. For NYC it is a good value. It is our hotel of choice when we visit the city.

  • Stayed: May 2014, travelled as a couple
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Review collected in partnership with Omni Hotels & Resorts
Thank James R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 May 2014

Have stayed at the Omni Berkshire several times and each visit reinforces my appreciation for this wonderful property. The staff is the nicest anywhere, the facility is immaculate, lovely and perfectly located, and the quality of the experience makes it a terrific value. Fantastic all around -- can't wait to return!

  • Stayed: May 2014, travelled on business
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Review collected in partnership with Omni Hotels & Resorts
Thank Paula A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 May 2014

Quality service front the door and concierge staff, as always. We have stayed here over 10 times. Front desk and Fireside(bar & restaurant) staff should take a cue from these employees. Restaurant was closed one afternoon for a "private business function". A bank group no less. Be careful if you are staying for leisure. Their commitment to this type of guest seems to be slipping. Can't beat the location and quality of the rooms though.

  • Stayed: May 2014, travelled with family
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Review collected in partnership with Omni Hotels & Resorts
Thank David C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniMgr, Manager at Omni Berkshire Place, responded to this reviewResponded 3 June 2014

So very sorry that you did not have your typical perfect stay. From time to time we do close our restaurant for private functions and it is regretful this occurred on your visit. We are working with the Front Desk and Fireside Teams on our training programs to ensure that their service levels are up to the highest standards. Thank you for your feedback and please let us know if there is anything we can do to make your next stay more enjoyable.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 May 2014

When in NY, I usually book the Omni for a couple of reason: 1) Great location, near Rockefeller Center 2) Great Hotel rewards benefits compared to other hotels 3) Perfect Hotel size, not too big and not too small. I don't like Hotels that have too much traffic. 4) I feel that I get a more penalized experienced at the Omni, Staff is great and the rooms are very clean.

  • Stayed: May 2014, travelled as a couple
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Review collected in partnership with Omni Hotels & Resorts
Thank Rodolfo E R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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