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“Best hotel in NYC”

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Omni Berkshire Place
Ranked #105 of 467 Hotels in New York City
Certificate of Excellence
West Bloomfield, United States
1 review
“Best hotel in NYC”
5 of 5 bubbles Reviewed 7 July 2014

The accommodations were A one. My wife and I were celebrating our 43rd wedding anniversary. The hotel presented us with a bottle of champagne, balloon and teddy bear. Total surprise. I recommend this hotel for everyone. The location is excellent

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Christopher S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,681 reviews from our community

Traveller rating
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    284
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See reviews for
1,118
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (469)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
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English first
hamilton, Canada
1 review
5 of 5 bubbles Reviewed 7 July 2014

secured a rate of 184 for the July 4th weekend three night stay. Got upgraded. Wonderful hotel central midtown. Said it was our anniversary and received wonderful amenities in the room. Large room by any standard.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Gordon N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oxfordshire, UK
Level Contributor
99 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 bubbles Reviewed 7 July 2014 via mobile

We stayed here in October 2013 and I feel bad that it has taken this long to write a review as it was fantastic.
We arrived early afternoon (2 years old, me and my mum) a little tired from a long flight with a toddler. The door men were lovely to my daughter and super helpful. Yumi on reception asked about our group and why we were visiting and said that as we were on a special girly trip we could have an upgrade to a bigger suite. My daughter was given a little rucksack of fun things and we were whisked upstairs. The suite was exquisite, 2 big beds, plenty of room for cases and a big bathroom. For New York it was a palace! We had a great view of the street and the offices opposite. We were quite high up so it wasn't too noisy.
My daughter had a cot/crib with a lovely quilt on it and all the staff took time to speak to her when they saw her.
I joined the omni program before leaving home so we got the free wifi and a hot drink delivered every morning which was the perfect start to the day.
After an exhausting day of shopping we had room service which came on a perfectly set table and then taken away.
The concierge organised for our car back to the airport. We ended up with a giant Escalade and left like celebrities.
The hotel is in a great location for the park, the shopping and the rockerfeller centre. We went to watch the iceskaters every night as my daughter found it hilarious.
After reading reviews on here we thought we'd stop by American girl as we'd never heard of it. What an expensive mistake! We had a doll matched to my daughter that now never leaves her side.
Our trip to New York was fantastic. Some people said that taking a toddler was madness but it was easy as pie. When we come back we will stay at the omni again, why go anywhere else?!

Stayed October 2013, travelled with family
Helpful?
Thank KatyBen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
florida
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 6 July 2014

We had a disappointing experience checking in. Upon arriving early and before a room was available we requested the front dek staff to take our cell number and call when the room was ready. They said they "were too busy" and "don't do that".
Other than that, everything was great. Comfort and cleanliness, location, room size, value for price paid: all A+. Too bad our first impression was negative.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nonameFlorida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniMgr, Manager at Omni Berkshire Place, responded to this review, 15 July 2014
Please accept our sincerest apologies that our front desk agents did not address your request to have them contact you in a more professional manner. This is a service that we provide our guests and we will follow up with with our desk agents to make sure they are all comfortable with the process. We are glad that you enjoyed the remainder of your stay and hope you will stay with us again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manhattan
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 5 July 2014 via mobile

Hi,
I booked the Omni for my parents for 2 days and they received excellent service. The rooms are clean and extremely comfortable. The hotel is walking distance to main attractions. The OMNI staff were attentive to our needs and respectful to diversity. I would highly recommend this hotel.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Travelguru0001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louisville, United States
1 review
5 of 5 bubbles Reviewed 4 July 2014

Everything was as expected and then some. Very clean, up to date and well kept. Hotel staff was extremely kind and courteous. Location was good too - close to St. Patrick's Cathedral and Rockefeller Center as well as Times Square, Central Park and shopping were also within a reasonable walking distance. Wish we could have stayed longer!

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Mindy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cortland, New York
Level Contributor
115 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 bubbles Reviewed 3 July 2014

Excellent hotel. The rooms were immaculate. The restaurant in the hotel was very good. The location is perfect . Valet parking. The doormen were very nice. The staff was very sincere and helpful and friendly

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank edkingcortland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Omni Berkshire Place

Property: Omni Berkshire Place
Address: 21 E 52nd St, at Madison Ave, New York City, NY 10022-5389
Phone Number:
Region: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#41 Family Hotel in New York City
#52 Romantic Hotel in New York City
#67 Business Hotel in New York City
#84 Luxury Hotel in New York City
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — Omni Berkshire Place 4.5*
Number of rooms: 396
Official Description (provided by the hotel):
Experience enviable luxury at the Omni Berkshire Place located in the heart of Midtown Manhattan. Stay just steps from some of New York City's most notable attractions including Fifth Avenue Shopping, Rockefeller Center, St. Patrick's Cathedral, Central Park, Broadway Theatres, and Times Square. Modern Technology and fresh contemporary decor are brought together for accommodations that embrace the look and feel of an Upper East Side residence. Luxury guestrooms combined with the renowned service and amenities make the Omni Berkshire Place an ideal destination for both business or leisure travelers looking to experience the excitement of Midtown Manhattan. ... more   less 
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Also Known As:
Omni Berkshire Place Hotel New York City
Omni Hotel Berkshire Place
Omni New York City
New York City Omni
Omni Berkshire New York

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