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“Fantastic Honeymoon....”

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Omni Berkshire Place
Ranked #104 of 466 Hotels in New York City
Certificate of Excellence
Chester
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Fantastic Honeymoon....”
Reviewed 27 June 2009

Myself and my partner booked the hotel through Expedia due to a fantastic 5 night offer that they had on. The hotel from the pictures looked great and just what we were after for our Honeymoon in New York, we booked a Deluxe Double room but on arrival at the hotel we were instantly upgraded to a suite, as it was a special occasion. The staff were extremely helpful and very polite, it was nice when the door staff recognised us as the Honeymoon couple. The room was immaculate so clean and very large, we could not believe our luck when we found out we were also on the 18th floor away from all of the noise from the traffic on the streets below. The location was perfect we walked to most places and it was in the heart of everything, 5 minutes to Times Square, right on fifth avenue, 5 mins to central park- where you can pick up the red tour buses that also take you round all of the sights (Tip- we were there for 5 nights and the tour bus only offers a 3 day bus pass, ask for 4 days if you are staying longer that 3 days as they upgrade to 4 days from 3 free of charge, otherwise it is an extra $40 per day per day). Nothing was ever a problem for the hotel, we also received a complementary drinks service in the morning which was very nice, breakfast is expensive in the hotel but there is a lovely deli right over the road, Isadoras and they do fantastic Bagels. On our final day we received our mini bar bill....we had not used the mini bar and looked like the previous guests bill, my husband spoke to reception and instantly the issue was resolved with no hassle. I have to say this is one of the best hotels I have stayed in and I have already recommended it to our friends who are looking to book a trip to New York very soon. Thank you to the staff at Omni Berkshire Place for making our Honeymoon so special and one to remember.

  • Stayed June 2009, travelled as a couple
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Helpful?
1 Thank HoneymoonersChester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniMgr, Manager at Omni Berkshire Place, responded to this review, 2 July 2009
Congratulations on your recent nuptials and thank you for choosing to spend your honeymoon at the Omni Berkshire. It is always fun for our associates to find ways to help our guests celebrate special milestones in their lives and we are happy to hear that they were able to help make your honeymoon memorable. We hope that we will be able to welcome you back again very soon!
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Traveller tips help you choose the right room.   Room tips (478)
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English first
Washington, DC
1 review
Reviewed 26 June 2009

Since October 2008 I have spent 33 nights in this hotel. The staff are welcoming, courteous and genuinely kind. Rooms are lovely with marble bathrooms and luxury amenities. In addition the location is fantastic! I can't say enough good things about this hotel so I show it with my loyalty: since October 2008, I've stayed in NYC 35 nights, 33 of them at the Omni Bershire - the 2 night difference was only because the hotel was booked solid.

  • Stayed May 2009, travelled on business
    • Value
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Helpful?
Thank 1_accidental_tourist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniMgr, Manager at Omni Berkshire Place, responded to this review, 2 July 2009
The management of the Omni Berkshire is so appreciative of your continued patronage. We would like to think there is no better testament to the service we provide then hearing from someone who repeatedly chooses to stay with us. We really hope you are taking advantage of our Select Guest program because the more you stay the more benefits you recieve! It's our way of thanking you for your loyalty.
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NYC
Level 6 Contributor
109 reviews
108 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
Reviewed 24 June 2009

Joined Select Guest last year after reading all reviews on TripAdvisor, received 50% off room coupon in mail, and was able to stay at the Omni Bershire for a bargain weekend rate of $120 per night. In addition, got a free Sunday Times ($5) and free pot of coffee and tea ($15). Hotel has great midtown location, next door to 5th Ave shopping, bars, and great east side restaurants. Room was small but had very comfortable king bed and bathroom was huge with all amenities. Housekeeping staff is very attentive and turndown service every night is great. Will stay again.

  • Stayed June 2009, travelled as a couple
    • Value
    • Location
    • Rooms
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    • Service
Helpful?
Thank itbetterbeclean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniMgr, Manager at Omni Berkshire Place, responded to this review, 25 June 2009
We can't seem to brag enough about our Select Guest program and are always happy to hear from our guests that take advantage of it. It was our pleasure to be able to have you use your Select Guest promotion with us and we hope to have you back again soon.
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vancouver
1 review
Reviewed 23 June 2009

i booked two rooms via bidding on priceline and received reservations at the omni berkshire. after reading several reviews on trip advisor i was relieved to find that overall comments were positive.

this hotel definitely is geared towards a family/older population. the concierge staff are nice but are older and good for information re. tourist things, but not nightlife. furthermore, the gym was quite impressive with fairly update cardio equipment and a small weight section . plus GREAT location

in march (3 months before my trip) i completed the omni select guest form online to make known my preference of room (double beds) in addition to signing up for free wifi for each room,newspapers everyday and complimentary drinks in the morning, in addition to bottled water upon arrival. a week ahead of my trip i called to confirm that i had two double rooms booked. unfortunately, they were all booked up despite my request in march! i called several times before arriving in new york to see if they had any open double rooms. when i arrived at the hotel, the front desk staff was very helpful.. there was only one double room open.. so they upgraded the other room to a king and offered us a cot free of charge.

despite signing up for the select guest... my group received 3 newspapers for the week, no water upon arrival and no complimentary beverages in the mornings.. we did get our wifi internet as requested... but you have to sign in with your user name and password each time you want to use it.. (got a bit annoying after a week..)

the only other negative thing i have to say is that after we checked out and returned home, my friend was charged $1300 for her hotel fee despite us already prepaying via priceline. she was not given any receipt to acknowledge this charge and didn't recognize the mistake till she received her credit card statement. it took them about 4 days to correct

  • Stayed June 2009, travelled with friends
    • Value
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Helpful?
Thank ak11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniMgr, Manager at Omni Berkshire Place, responded to this review, 2 July 2009
We appreciate your candid feedback from your recent stay at the Omni Berkshire Place. We are always in search of ways to improve our service and reviews such as yours help us to identify where improvements are needed. We would like to offer our sincerest apologies in regards to your credit card issue and for the fact that it was not resolved in a timely fashion. We have utilzed this as an opportunity for training our accounting deparment to prevent future occurances. We would also like to offer up the assistance of our Loyalty Ambassador on our next stay with us. The Loyalty Ambassador is dedicated to meeting the needs of our Select Guests and would be happy to serve as your personal contact to ensure that your next stay is flawless. We do hope that you will return so that we have the opportunity to provide you with the quality of service that our guests have come to expect.
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Charleston, WV
Level 4 Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 21 June 2009

I stayed at the Omni Berkshire Place this weekend, more than 25 years after my first visit there. The Omni reservations line was very helpful in securing a room, and my expectations were exceeded upon arrival with a lovely, large room with two double beds facing 52nd st. The room was extremely quiet, well furnished, with nice bathroom and comfortable beds. Everyone was so friendly, something one doesn't expect in NY. The guests were really friendly, too. The front desk staff and concierge desk were really nice and helpful and seemed genuinely interested in ensuring the comfort of their guests. Omni's Select Guest program has several nice advantages. We found the location to be perfect, and always felt we had returned to a bit of a haven when we returned at night. The bar at Fireside was accomodating and pleasant with nice staffers. This is a very pleasant, reliable, and nice hotel in a fabulous location at a reasonable price.

Stayed June 2009, travelled with friends
Helpful?
Thank Halfmooner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniMgr, Manager at Omni Berkshire Place, responded to this review, 25 June 2009
How pleasant for us to read that your stay exceeded your expectations. We are appreciative that you took the time to share your great experience with the hotel and our associates and we hope that you won't wait 25 years to return again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Brunswick, New Jersey
Level 6 Contributor
110 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 150 helpful votes
Reviewed 16 June 2009

I reserved online two weeks in advance and then checked the room prices a few days before we were scheduled to arrive. Rate had gone down $40 per night so I called and a very helpful lady adjusted the room rate.
Location slightly on the east side is very good. Subway stop on the same block. Lots to do within walking distance; shops, Museum of Modern Art, Central Park. Check-in went smoothly. Room was small but ok. Seemed to be in very good condition although I prefer contemporary decor; this was not. Nice blow dryer. I do love that the windows opened. Lots of counter space in the bathroom. There was a baseboard heater that kept the bathroom toasty warm on the rainy days in NY. I like the guest program's coffee delivery service in the morning. Very overpriced in-room bar and snacks. Used express checkout and we were on our way. I like the noon checkout time.
We'd stay here again.

  • Stayed June 2009, travelled as a couple
    • Value
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Helpful?
Thank mizlori
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniMgr, Manager at Omni Berkshire Place, responded to this review, 25 June 2009
We value your feedback from your recent stay and thank you for taking the time to share it. We are glad to hear that you would stay with us again.
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Oxford Alabama
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 12 June 2009

We were traveling together with 2 families for a total of 7 people. I emailed management before arrival to requests certain accomodations. Management responded with an email that everything possible would be done to accomodate us and this was true. The only requests not fufilled was no view, as we were on 7th floor but that was ok as we did not spend much time in our rooms anyway. We arrived, rooms were not ready but they stored our luggage for us. Check in was smooth when we did arrive back. Again, we toured New York and spent very little time in our hotel but when we were there it was very relaxing. Location is great! Rooms were spotless, large and extremely nice. Housekeeping did a wonderful job and the doormen were helpful. I want to mention especially William who went above always speaking to us, holding traffic for us to cross the street, hailing a taxi and just extremely friendly. He is a plus to this hotel! We would stay here again and recommend it due to the location, rooms and management. In this day and time it is refreshing to experience a business who really cares and wants you to be happy!

  • Stayed June 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ilovechristmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniMgr, Manager at Omni Berkshire Place, responded to this review, 25 June 2009
How refreshing for us to hear your review of your stay at the Omni Berkshire. We do try so hard to make each person's stay with us a memorable experience and we are so fortunate to have associate's like William to make this a reality. We appreciate that you have taken the time to share your experience with others and hope that we will have the opportunity to welcome you back again soon.
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Additional Information about Omni Berkshire Place

Property: Omni Berkshire Place
Address: 21 E 52nd St, at Madison Ave, New York City, NY 10022-5389
Phone Number:
Region: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#41 Family Hotel in New York City
#52 Romantic Hotel in New York City
#67 Business Hotel in New York City
#86 Luxury Hotel in New York City
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — Omni Berkshire Place 4.5*
Number of rooms: 396
Official Description (provided by the hotel):
Experience enviable luxury at the Omni Berkshire Place located in the heart of Midtown Manhattan. Stay just steps from some of New York City's most notable attractions including Fifth Avenue Shopping, Rockefeller Center, St. Patrick's Cathedral, Central Park, Broadway Theatres, and Times Square. Modern Technology and fresh contemporary decor are brought together for accommodations that embrace the look and feel of an Upper East Side residence. Luxury guestrooms combined with the renowned service and amenities make the Omni Berkshire Place an ideal destination for both business or leisure travelers looking to experience the excitement of Midtown Manhattan. ... more   less 
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Also Known As:
Omni Berkshire Place Hotel New York City
Omni Hotel Berkshire Place
Omni New York City
New York City Omni
Omni Berkshire New York

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