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“quiet retreat”

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Omni Berkshire Place
Ranked #100 of 467 Hotels in New York City
Certificate of Excellence
NEW JERSEY
Level Contributor
34 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“quiet retreat”
Reviewed 21 February 2011

We have stayed at many many hotels in NYC and hands down the omni is our favorite. The rooms are a decent size, but they are so clean and luxurious. The bathroom is one of the nicest I have been in with seperate shower and jetted tub. The kid were welcomed by the front desk and th location is quiet yet convienient!

  • Stayed August 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank MOMOF2B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniMgr, Manager at Omni Berkshire Place, responded to this review, 29 March 2011
Many thanks for reviewing the Omni Berkshire Place on Tripadvisor. We are flattered to be your hands down favorite and are delighted that you and your children enjoyed your time with us. We hope to have you back on your next trip to the Big Apple!
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (472)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
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English first
Arroyo Grande,
1 review
Reviewed 21 February 2011

Our stay at the Omni Berkshire Place exceeded our expectations, and we've enjoyed our stays at the Berkshire Place before. The room and bath were spotlessly clean and comfortable, and very quiet. We slept wonderfully on the comfortable bed. The staff was gracious and polite. The only negative was the slow service in the restaurant, but it was Valentine's evening and the restaurant was crowded. We opted for Room Service that evening, having just flown in from California. That was a mistake; our soup was barely warm and the rolls were stale. On a good note, there are many excellent restaurants nearby the hotel. The location and value of this wonderful hotel can't be beat!

  • Stayed February 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Samantha058
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniMgr, Manager at Omni Berkshire Place, responded to this review, 29 March 2011
Thank you for your recommendation of The Omni Berkshire Place. We must apologize for your less than stellar dining experience but we are glad that the remainder of this stay and your other stays exceeded your expectations. We look forward to welcoming you back again soon.
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New York City, New York
Level Contributor
176 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
Reviewed 15 February 2011

Great find on Madison near St. Pat's, Sak's. Room newly renovated, bath all clean and comfortable. Amenities all you need. Stayed here lots when working out of 59th & Park office, still very nice, and good value. Will return soon.

  • Stayed February 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tablesedge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniMgr, Manager at Omni Berkshire Place, responded to this review, 29 March 2011
We are glad you enjoyed your stay at The Omni Berkshire Place. It will be our pleasure to welcome you back!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Portland, Maine
Level Contributor
1 review
Reviewed 13 February 2011

The Omni Berkshire was a great choice for our recent trip to NYC. I read all sorts of reviews and fretted over the decision and am happy to say that we made the right choice. We knew the hotel had a great location and we had a good deal at just around $200 for the night, what we didn't know was that there would be absolutely nothing wrong with this hotel. Our room was a bit small but also comfortable, clean and quiet. The furnishings were stylish and the bed provided a lovely night's sleep. The service was efficient and everyone was helpful and friendly. We had no problems with the valet service. I will certainly stay at the Omni next time we're in town.

  • Stayed February 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank swr25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniMgr, Manager at Omni Berkshire Place, responded to this review, 29 March 2011
It is a pleasure for us to read that your stay at The Omni Berkshire Place met all of your expectations. Thank you for your review on TripAdvisor and we look forward to your next stay!
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Hagerstown, Maryland
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 2 February 2011

We stayed at the Omni Berkshire for the weekend. Everything about the trip including the hotel was great. Our room was a corner Madison suite. It was huge! The thing which stuck out most to my wife and I was the level of cleaniness. Both of us are pretty picky about the level of cleanliness. We both travel with lysol, cleaning wipes, anti-bacterial lotion, etc... I can tell you some easy ways to gauge the level of cleanliness is to check the corners in the bathroom or dustiness of lampshades. This room was cleaner than our house. The hotel is not really all that big which is a real plus. It has a nice mid-town location and plenty of elevators for this size hotel. Friends of ours traveling with us stayed at the Marriott Marquis and complained about the elevator wait and availability. There was little noise at night from traffic/other too. Check-in could have been better as there was a bit of confusion since I was redeeming a guest rewards free night plus paying for a night. Check out was easy and quick, I requested a late check out and they had no issue accomodating it. We had breakfast in their restaurant both days. The staff here were very nice (especially Frank). He heard it was my daughter's birthday and arranged for a very nice sweet treat for her. Frank also gave us great advice on how we could get a chance to meet the stars of the broadway show we were attending that night. His advice was great and my daughter and our friends were shocked we got to meet the star of Mary Poppins, have her autograph our programs and posed for pictures with us! Frank is great. The night I paid for included breakfast, when I rec'd a restaurant charge to my room, I figured there was a mistake in applying my breakfast voucher. Immediately after mentioning it to Frank on the second morning, he quickly volunteered to fix it and in a matter of 2-3 minutes had solved the problem. A guest wrote down the wrong room #. Prior to arrival, the concierge staff was also helpful in identifying things for us to do with our children during our stay and emailing them to me. My 12 yr old daughter was so impressed with our stay at the Omni that she wrote a thank you note on Omni stationery before we checked out and left it with the concierge to thank them and all the hotel staff for having a hand in the great time she had. Keep in mind, we stayed here on a fairly quiet weekend. I've stayed at at least 8 different Omni hotels over the years and I can say this is One Magnificent Nice Inn (OMNI).

  • Stayed January 2011, travelled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dsmojm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniMgr, Manager at Omni Berkshire Place, responded to this review, 29 March 2011
We are thrilled to read about your wonderful stay at The Omni Berkshire Place and are happy to have the opportunity to share all of your kind words with Frank. It is our good fortune to have him as one of our associates! Thank you for sharing your experience on TripAdvisor and we hope you will be back again soon.
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South Hadley, MA
Level Contributor
38 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 28 January 2011

We had an excellent weekend stay at the Omni. Only one Con to report.

TIP: This has been written in many of the previous reviews, but you really should sign up for Omni’s Select Guest program before your stay. It entitles you to free Wi-Fi in the room, complimentary beverage service delivered each morning and some other perks.

Pros:
The room was large. We had room 2004, which I believe was in the executive studio suite class. Room had a desk, fairly big closet (which had the safe and mini bar as well) and a little reading area with a couple of chairs.

The bathroom was very clean. The shower head was at a decent height for taller people. Water pressure and temperature were good.

The king bed was comfortable. A little short on blankets, but room was warm enough in winter so not an issue.

Pretty decent channel selection on the flat screen TV (including free HBO).

Good location in Midtown. Closest subway stop (E and M) was a block and a half away on 53rd. Also, walking distance to shopping / tourist places.

As far as service, morning beverage service was delivered right at specified time and the coffee / tea was hot (free with Select Guest membership as mentioned above).

Wi-Fi signal was good (also free with Select Guest membership)

Cons:
Walls seem a little thin. We had a “domestic dispute” of some sort in the hallway during our first night. It ended before I had to call the front desk though.

Overall, a great place to stay. We hit the Cyber Monday rate which was a steal.
We didn’t use the Restaurant or the Exercise Room and had little to no interaction with the Concierge, Front Desk, or bell desk.

  • Stayed January 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank germ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniMgr, Manager at Omni Berkshire Place, responded to this review, 29 March 2011
Thank you for reviewing The Omni Berkshire Place on TripAdvisor. Signing up for Select Guest is a great tip for anyone staying at our hotel or any other Omni. Please accept our apologies that you experienced a disruption on your first night but we are relieved to hear that it was quickly resolved. We appreciate all of your feedback and hope you will return again soon!
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Long Island, N.Y.
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed 27 January 2011

We got a heavily discounted rate for this hotel during their Cyber Monday sale - in fact it was one of the least expensive hotels we have ever stayed at in Manhattan. Conversely, it was probably one of the nicest.

Despite our early arrival, Stephanie checked us into a beautifully decorated room on an upper floor. Our room had a large flat screen tv, armoire with plenty of room for our belongings, fluffy bathrobes for our use, a safe, refrigerator/minibar, and a nice size bathroom with all of the usual amenities.

Within 10 minutes of entering our room, a gentleman from the hotel staff knocked on the door to make sure the room was clean and to our satisfaction.

Having signed up for the Select Guest Loyalty program, we enjoyed such complimentary perks as bottled water, the Sunday NY Times, and in-room wifi. These and more are available even on your first stay.

We had a slight mishap during our visit that was entirely our fault. We thought something was missing from our room and had to call security. The representative was concerned and hurried to our room to assist us. Fortunately the item was only misplaced, but we appreciated the hotel's caring attitude.

Our room was very quiet - we heard nothing from the street, the corridor or other rooms.

We found the concierge to be friendly and helpful - she gave us some great suggestions on local restaurants.

Location was perfect for our needs.

If there was one negative, it was that we did not get much hot water in the morning in the shower. When I called the front desk, I was told to run the water in the sink first, and then the shower. A little quirky, but it worked. After that the temperature and water pressure were great.

We will stay here again. Thanks to all the staff at the Omni Berkshire Place!

  • Stayed January 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BargainBuyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniMgr, Manager at Omni Berkshire Place, responded to this review, 29 March 2011
It was a pleasure for us to read about your recent stay at The Omni Berkshire Place. We appreciate all of your compliments and hope you will return soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Omni Berkshire Place

Property: Omni Berkshire Place
Address: 21 E 52nd St, at Madison Ave, New York City, NY 10022-5389
Phone Number:
Region: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#41 Family Hotel in New York City
#52 Romantic Hotel in New York City
#67 Business Hotel in New York City
#82 Luxury Hotel in New York City
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — Omni Berkshire Place 4.5*
Number of rooms: 396
Official Description (provided by the hotel):
Experience enviable luxury at the Omni Berkshire Place located in the heart of Midtown Manhattan. Stay just steps from some of New York City's most notable attractions including Fifth Avenue Shopping, Rockefeller Center, St. Patrick's Cathedral, Central Park, Broadway Theatres, and Times Square. Modern Technology and fresh contemporary decor are brought together for accommodations that embrace the look and feel of an Upper East Side residence. Luxury guestrooms combined with the renowned service and amenities make the Omni Berkshire Place an ideal destination for both business or leisure travelers looking to experience the excitement of Midtown Manhattan. ... more   less 
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Also Known As:
Omni Berkshire Place Hotel New York City
Omni Hotel Berkshire Place
Omni New York City
New York City Omni
Omni Berkshire New York

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