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Fitzpatrick Manhattan Hotel
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Reviews (1,437)
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Reviewed 1 December 2013

Visited in April for business, but must say it is well overpriced for it is. You can probably get executive or club room elsewhere for even lower price. However, well located for shopping, rooms are spacious and clean. Staff was very friendly, very efficiently sorted out my parcels that I had delivered to the hotel. Not much to add really. I wouldn't choose it for my holiday mainly down to the high rates

  • Stayed: April 2013, travelled on business
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Thank otik0902
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shane C, General Manager at Fitzpatrick Manhattan Hotel, responded to this reviewResponded 9 December 2013

Dear Olik0902,

Thank you for taking the time to post your review and I certainly appreciate you doing so.

I was delighted to read that you found the staff friendly and I know that they will be thrilled to learn of your kind comments.

On behalf of the hotel thank you for staying with us and whenever you are planning your next visit to New York please contact me directly at scookman@fitzpatrickhotels.com so that I may assist you directly.

Kind regards,

Shane Cookman
Area Manager/General Manager
Fitzpatrick Manhattan Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 December 2013

Just back from a four day stay. The only problem I had was that I had to share a bed with my daughter. The hotel was close to everywhere and the subway was just a five minute walk. All the staff were really helpful and friendly.

  • Stayed: November 2013, travelled with family
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Thank angelamc75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shane C, General Manager at Fitzpatrick Manhattan Hotel, responded to this reviewResponded 6 December 2013

Dear Angelamc75,

Thank you for taking the time to post your review and I certainly appreciate you doing so.

I was delighted to read that you enjoyed your stay and in particular that you found the staff really helpful. I know that the team were thrilled to learn of your ind comment.

On behalf of the hotel thank you for staying with us and I look forward to welcoming you back to a Fitzpatrick family hotel in New York in the future.

Kind regards,

Shane Cookman
Area Manager/General Manager
Fitzpatrick Manhattan Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 November 2013

I am writing the review on behalf of my mother in law who has just returned from her 60th birthday trip that was organised by myself and her family. It was a four night trip for herself and her best friend. On arrival there was a slight issue with the room as there was only 1 king bed and although they are best friends they were not prepared to share a bed for 4 days after specifically requesting twin beds on booking.The matter was dealt with in a really professional manner and the manager Chris took charge of the matter himself. He sent the ladies to the bar for a complimentary drink whilst they sourced a room that fit the ladies requirements. This was swift and painless and within the hour the ladies were settling into they new room which just happened to be a wonderful suite. Chris also provided breakfast for the ladies for the duration of their stay as means of apology for the mix up and a bottle of bubbly which they didn't end up availing of!!! They had the most amazing stay and said all staff could not have been nicer and made their trip, It was a first time trip for both without their partners so as a family we were relieved to know that ther were well looked after and escorted from their taxi to reception safely each night by the wonderful doorstaff. Both women sang Chris's praises and being Irish we as only for a professional and friendly apporoach to hospitality and he has both in abundance. Many thanks to all in Fitzpatricks Manhattan and myself and my partner are counting the days until we arrive at your doors on December 18th 2013 for a special Christmas anniversay.

  • Stayed: November 2013, travelled with friends
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1  Thank JenShannon81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shane C, General Manager at Fitzpatrick Manhattan Hotel, responded to this reviewResponded 6 December 2013

Dear Jen Shannon81,

Thank you for taking the time to post your review and I certainly appreciate you doing so.

I was delighted to read that you enjoyed your stay at the hotel and that you found the staff friendly and helpful. I know that the team were thrilled to learn of your very kind comments.

On behalf of the hotel thank you for staying with us and I look forward to welcoming you back to one of the Fitzpatrick family hotels in New York in the future.

Kind regards,

Shane Cookman
Area Manager/General Manager
Fitzpatrick Manhattan Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 November 2013

The hotel was conveniently located within distance of most venues. I classify this as a boutique hotel. The staff was very accommodating. We were given a room that we felt was too small and they gave us a suite at a reasonable charge. A reasonable price for Manhattan.

Room Tip: Go for the suite
  • Stayed: November 2013, travelled with family
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Thank middlejoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shane C, General Manager at Fitzpatrick Manhattan Hotel, responded to this reviewResponded 6 December 2013

Dear Middlejoe,

Thank you for taking the time to post your review and I certianly appreciate you doing so.

I was delighted to read that you enjoyed your stay and in particular that you found the staff very accommading. I know that the team were thrilled to learn of your very kind comments.

On behalf of the hotel thank you for staying with us and I look forward to welcoming you back to one of the FItzpatrick family hotels in New York in the future.

Kind regards,

Shane Cooman
Area Manager/General Manager
Fitzpatrick Manhattan Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 November 2013

I like small hotels, and this one couldn't be cozier or friendlier. The room was a decent size, attractive with traditional design, clean and quiet and the location is good. The bathroom shower head was the only inconvenience I can think of (overhead and not adjustable) but that was minor.
The staff was always ready with a smile and offers to be helpful and it was fun to hear Irish accents from both staff and other guests. A bit expensive and difficult to find better rates online, but I would absolutely stay again.

  • Stayed: November 2013, travelled as a couple
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Thank francenut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shane C, General Manager at Fitzpatrick Manhattan Hotel, responded to this reviewResponded 6 December 2013

Dear Francenut,

Thank you for taking the time to post your review and I certainly appreciate you doing so.

I was delighted to read that you enjoyed your stay and in particular found the staff to be very helpful. I know that the team were thrilled to learn of your very kind comments.

On behalf of the hotel thank you for staying with us and I look forward to welcoming you back to one of the Fitzpatrick family hotels in New York in the future.

Kind regards,

Shane Cookman
Area Manager/General Manager
Fitzpatrick Manhattan Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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