We recently spent 4 nights at this hotel. It's incredibly well located, the staff couldn't be nicer and more helpful and we were upgraded to a wonderful room.
Unfortunately, the air conditioning in our room was not working properly - it was quite warm. Not bad enough to move to another room which the hotel offered, but definitely not comfortable. Each day we asked them to fix it and they said they would. We went three days like this and finally, on Day 3 it was fixed. If it could be fixed on Day 3, it could have been fixed on Day 1.
Also, we stayed at this hotel specifically so my wife could swim. They have a modest sized pool that met her needs. Unfortunately it closed of maintenance half way through our stay. So, just unfortunate timing for us.
On the other hand, the staff was incredibly helpful when I discovered I had left one of our suitcases on the baggage carousel at LGA, in making restaurant reservations at some of the top restaurants in the city, directions, etc.
While we chalked this up to back luck, the bottom line is that we will stay elsewhere next trip.
- Official Description (provided by the hotel):
- Known for its world-renowned service and attention to detail, The Peninsula New York is the prestigious recipient of the Forbes Five Star and AAA Five Diamond Awards. This 1905 landmark building is ideally located in midtown, just steps from world-class shopping, museums and the magic of Broadway. Each of the 181 spacious guestrooms and 54 suites are designed for maximum comfort, with a good night's rest virtually guaranteed. The award-winning Peninsula Spa is a rooftop oasis providing an ideal retreat from the demands of the city and includes a glass-enclosed pool, wraparound outdoor sun terrace and cutting-edge fitness center with daily group fitness classes. The signature restaurant Clement and adjoining bar offer notable American fare, hand-crafted cocktails, extensive wine menu and seasonal events. The elegant Gotham Lounge is the perfect spot to rejuvenate over Afternoon Tea, while the rooftop bar and terrace, Salon de Ning, offers panoramic views of the Manhattan skyline. ... more less
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- Also Known As:
- The Peninsula New York Hotel New York City
- Peninsula New York City
- New York City Peninsula
- Peninsula Hotel New York