We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Great Service, Great Location, Great Hotel” 5 of 5 bubbles
Review of The Peninsula New York

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
The Peninsula New York
Ranked #33 of 467 Hotels in New York City
Certificate of Excellence
Fairfield, Connecticut
Level Contributor
134 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
“Great Service, Great Location, Great Hotel”
5 of 5 bubbles Reviewed 21 May 2009

We had a great five day stay a coupla months ago. The service is great, rooms well appointed and nice location near Central Park. We especially liked the redone outdoor area which is oh so trendy but a lot of fun. The people were nice, the pool is adequate (tough to find a pool in NYC). and sauna, etc. well above average.

Seems like a boutique hotel and I have stayed there twice this year and plan a few more stays. If you are pinching pennies this is not the place for you with $22 cocktails and $60 parking. Ate at Bice and Botega del Vino resturants nearby. The restaurant was empty and pricey with just ok food. The Salon de Ning bar has some finger foods so a better choice--perfect on a summer night.

All in all a great experience!

  • Stayed April 2009, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank billyboy18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

1,011 reviews from our community

Traveller rating
    687
    214
    68
    27
    15
See reviews for
221
366
59
195
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (144)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
London
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 21 May 2009

I treated my Sister for a 4 night stay last November for her 40th and went by the excellent reviews on tripadvisor. We were not disappointed. The room (Grand-Deluxe) was everything we expected and more. The beds and pillow choices were amazing, hugh bathroom and separate shower (although ours wasn't very powerful) so the extra hand rail shower worked well. Delicious cake treat for my Sister on arrival and overall enjoyed our stay in this very expensive hotel. If we could afford it, would revisit without hesitation.

  • Stayed November 2008
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank angicarli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Florida
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 24 March 2009

Just stayed here last weekend. Booked the trip on Orbitz. Thought it was a good deal for that caliber of hotel and airfare. Big room, no view but we didn't care as it was clean and very quiet. Didn't use hotel services or food. Went instead for great bagesl, pizza and Chinese food that we can't get at home.

  • Stayed March 2009, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank winggy1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raleigh, NC
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 23 February 2009

After reading some of the prior reviews we were apprehensive about staying at this hotel. We booked it anyway and stayed from Friday to Sunday. WOW. I have stayed at many five star hotels for business and pleasure and this one has to be the best so far. The staff from the door man “JASON “ who was so kind in helping me program my GPS because I had to drive to New Jersey for a meeting to the room service were so friendly yet so professional. The room was beautiful. We upgraded upon arrival to a fifth Avenue view (worth the price). The bathroom with a garden tub and a TV in the wall to watch while bathing was awesome. We ordered room service Saturday night. They wheeled a cart into our room, opened the wine bottle and set the dinner table for us. They really took the time to go beyond our expectations. I have stayed in many five star hotels and never received the service I did here. One bit of advice, take your swim suites. We didn’t but they have a pool on the 21st floor with a gym and spa that you shouldn’t miss. Yes the price is a bit more than other hotels but if you can fit it into your budget it is all worth it. My client in New York lives in the Upper East Side and was very impressed we were staying here. I felt like Donald Trump himself while I was there. The location is perfect for shopping, walking to St Patrick’s Cathedral and many great food spots. We will be back in the spring. Thanks to all who made our trip a memorable one.

W Smith.

  • Stayed February 2009, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank smitty5508
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK
Level Contributor
44 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 196 helpful votes
3 of 5 bubbles Reviewed 16 February 2009

This hotel has clearly seen better days, the newly revamped pool and rooftop bar are great but the rest needs a complete facelift. Excellent location & helpful staff but there are so many better and more reasonable hotels in town there is no reason to stay here. However, if you do - avoid the food.

  • Stayed December 2008, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank FMP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level Contributor
266 reviews
261 hotel reviews
common_n_hotel_reviews_1bd8 552 helpful votes
2 of 5 bubbles Reviewed 30 January 2009

We stayed here on a winter getaway promotion that gives you $50 spa credit and breakfast along with the room. When my wife checked in, she was told there were no rooms available so they upgraded us from a superior room to a deluxe suite. The suite was very nice -- understated elegance and it seems that a deluxe suite is the same thing across the Peninsula chain, right down to the design of the bathrooms.

Our main beef here is that the hotel lacks certain things that make it a first choice property. Fives restaurant is a bit cramped for fine dining if you don't get your own table and wind up along a row of cushions, the food was decent but by no means outstanding at dinner (ie: my wife's fish portion was small, desserts were mediocre), and certain aspects of quality control on the property are inconsistent (ie: bathroom scale was off by 21 pounds and obviously nobody is checking to reset them; hot chocolate came out white which the server noticed when he started pouring it). Breakfast bakery on the other hand was excellent and what you expect it to be.

Great hotels are supposed to meet special requests. I wanted the sides from the salmon entree on my bass fish entree. There was no reason it wouldn't work. The chef didn't do it. Instead, I was served the item I had listed as an alternate but wasn't told until it was served to me.

Another important point -- there are a lot of Asians staying here and Asians tend to smoke. I don't know if the property is a non-smoking property but I smelled tobacco when I got up in the morning and I don't like that.

When we checked out, it emerged that my wife hadn't spent the $50 spa credit because she couldn't get an appointment that was mutually convenient. The front desk manager offered us a $30 certificate. I said that we live in the neighborhood, that the spa treatments are rather pricey here (ie: $195 for a 60 minute facial plus tax and tip) and that for 2 certificates (they have them in denominations of $30) we would use it. He declined and therefore lost $200 in revenue from us since he wouldn't extend an extra $30. I didn't think this was very managerially smart and it probably helps explain why this property is just not up to par with its peers. If I were choosing a 5 star property in Manhattan, I'd try something else before I returned to the Peninsula. Simply put, it goes through the motions of a great hotel, but it just lacks the qualities of greatness in the little details that make it so.

  • Liked — understated elegance of nicely appointed suite
  • Disliked — tobacco smells in bed in the morning
  • Stayed January 2009, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check-in / front desk
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank 649ic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
64 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
3 of 5 bubbles Reviewed 13 January 2009

No question, it has a great location on 5th and 55th and from my Grande Luxe room, a passable view up the Avenue but at $1175++ a night, somewhat steep for what was a comfortable but hardly spectacular room.

Many hotels in NY lack public space but in this case, there is none at all and it feels dark and brooding and somewhat claustrophobic. There is no lingering here, door to stairs to elevator bank, which doesn't perhaps give the right feel.

Room was comfortable, good bed and linens and all the thoughtful touches from the bedside control panel. Laundry and pressing service, prompt and excellent. Room service, also good and delivered hot food on time with a flourish.

Breakfast in Fives, quite good but it's not a compelling setting, and lacks any atmosphere.

Didn't have time for the spa and pool which clearly are features to be explored.

Chose to stay here because the Carlyle was full but in my view the latter is the clear winner on all counts and this is a poor cousin in a distinguished lineage of hotels.

Stayed October 2008, travelled on business
Helpful?
2 Thank nowvoyager1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these New York City hotels
Midtown
The St. Regis New York
The St. Regis New York
#27 of 467 in New York City
4.5 of 5 bubbles 626 reviews
Midtown
Baccarat Hotel & Residences New York
Baccarat Hotel & Residences New ...
#19 of 467 in New York City
4.5 of 5 bubbles 318 reviews
Midtown
Park Hyatt New York
Park Hyatt New York
#20 of 467 in New York City
4.5 of 5 bubbles 1,205 reviews
Show Prices
Show Prices
Show Prices
Midtown
The Ritz-Carlton New York, Central Park
Midtown
Mandarin Oriental, New York
Mandarin Oriental, New York
#51 of 467 in New York City
4.5 of 5 bubbles 1,385 reviews
Midtown
Four Seasons Hotel New York
Four Seasons Hotel New York
#334 of 467 in New York City
4.5 of 5 bubbles 44 reviews
Show Prices
Show Prices
Show Prices

Been to The Peninsula New York? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Peninsula New York

Property: The Peninsula New York
Address: 700 Fifth Avenue at 55th Street, New York City, NY 10019
Phone Number:
Region: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Spa Hotel in New York City
#29 Luxury Hotel in New York City
#38 Romantic Hotel in New York City
#39 Business Hotel in New York City
#39 Family Hotel in New York City
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — The Peninsula New York 5*
Number of rooms: 239
Official Description (provided by the hotel):
Known for its world-renowned service and attention to detail, The Peninsula New York is the prestigious recipient of the Forbes Five Star and AAA Five Diamond Awards. This magnificently restored 23-story, 1905 landmark building is ideally located, just steps away from world-class shopping, museums and the magic of Broadway. ACCOMMODATION: Each of the 185 spacious guestrooms and 54 suites at The Peninsula New York meet The Peninsula Hotels standards for luxury, guest comfort and technology. Rooms are designed for maximum comfort, with a good night's rest virtually guaranteed. Each room exudes a sense of tranquility and modernity with crisp bed linens, luxurious goose down duvets, flat screen televisions, marble bathrooms with special mood lighting and signature Peninsula bathtub televisions. For the ultimate convenience, bedside electronic control panels regulate temperature, lighting and entertainment systems. WELLNESS: The Peninsula Spa is a rooftop oasis providing an ideal retreat from the demands of the city. Recently awarded the #1 Hotel Spa in the USA by the readers of Conde Nast Traveler, this sanctuary of seclusion and peace offers relaxing body treatments and sublime skin care in an environment of sheer aesthetic bliss. The Spa features a luxurious range of heat experiences including a steam room, sauna, ice fountain and "experience" shower, men's and women's private relaxation lounges and an Asian Tea Lounge. The Private Spa Suite is the ultimate personal spa experience for couples, friends or family wishing to retreat in total privacy. A glass-enclosed pool, wraparound outdoor sun terrace and cutting edge fitness center with daily group fitness classes completes the wellness experience. DINING: The Peninsula New York's dining venues combine the comfort of tradition with modern elegance for guests to experience sophisticated dining at any time of the day. The signature restaurant Clement presents an energetic approach to regionally-sourced cuisine for breakfast, lunch or dinner. The Bar at Clement offers thoughtful cocktails, wines by the glass and a light menu. After a day of exploring the vibrant heart of the city, the timeless Gotham Lounge is a welcome setting to rejuvenate over Afternoon Tea, or for an unforgettable end to a New York City day, toast from the spectacular rooftop bar and terrace, Salon de Ning, while gazing over panoramic views of the shimmering Manhattan skyline. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Agoda, Odigeo, Hotels.com, Hotelopia and Travel Republic (UK) so you can book your The Peninsula New York reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Peninsula New York Hotel New York City
Peninsula New York City
New York City Peninsula
Peninsula Hotel New York

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing