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“Extremely Pleased”

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Casablanca Hotel by Library Hotel Collection
Ranked #2 of 467 Hotels in New York City
Certificate of Excellence
Castaic, California
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Extremely Pleased”
Reviewed 9 May 2012

My stay at the Casablanca could not have been more pleasant. From the moment you arrive, the staff are welcoming and kind. My room was on the third floor and small but very nicely done and quiet. The bed was extremely comfortable and the bathroom well stocked. I really enjoyed the morning continental breakfast on the second floor - fresh fruit, juice, pastries, hot beverages and the best bagels ever. The hotel is close to nearly all of the broadway theaters and across the street from the Times Square Hard Rock Cafe - a nice spot for a quick after theater bite to eat. Casablanca felt to me like a large bed and breakfast - an elegant decor with a homelike feel. I look forward to staying there again.

  • Stayed May 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank Lynne D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Dunedin, New Zealand
Level Contributor
203 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
Reviewed 8 May 2012 via mobile

We were told by friends about the Casablanca. Our booking was through the internet, as were a few event bookings that Raymond, on front desk, took care of for us.
We arrived in New York just after midnight and to be honest, the small and "old style" reception made me wonder if we had made the right choice. A good sleep and all our concerns were gone.
The location is brilliant. The action of Times Square is just a few meters away. The room is clean and quaint. The bathroom is spotless and the staff are outstanding.
Like many before us, the 2nd floor lounge is also a highlight. After a full day on our feet, relaxing with a complimentary wine and snack is a real treat.
We would definitely come back.

Stayed May 2012, travelled as a couple
Helpful?
7 Thank 105FLSTF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brockport
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 6 May 2012

Once again, the staff at the Casablanca did not disappoint. They are attentive and friendly, and the rooms are spotless. We travel to NYC a couple of times a year. One year we stayed at another hotel, but decided that Casablanca was and would continue to be our favorite. We prefer the inside rooms because they are quieter. There was not much of a view, however, you spend so little time in your room that is doesn't matter. It is within walking distance of so many great restaurants and is a couple of steps from the subway.

  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Debbie709
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oslo, Norway
Level Contributor
100 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 6 May 2012 via mobile

Stayed here with my wife for our 10 yr anniversary. After an 8 hr flight we were welcomed by a very attentive front desk. The hotel itself is located at time square (an ideal spot for a all over NY expedition) , has cozy rooms, a nice complementary breakfast. It is a small hotel and feels quite like city hotels in European cities.

It is however the staff attitude, attentiveness that sets the hotel apart, simply great.

We look forward to returning.

Stayed April 2012
Helpful?
4 Thank Kurswa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 6 May 2012

Casablanca is a small, modest hotel 1/2 block off Broadway in the heart of the Times Square area. I mistook the location, I thought the hotel was a few blocks away from Times Square, or would never have booked it. We stayed one night. Obviously it's not the hotel's fault we didn't grasp how close it is to the dirty, loud, tourist area but I wish I'd known.
They offer a lot of perks like wine and cheese and continental breakfast. The premium king we had was quiet, very small, with a combo bath/ shower and just kind of shabbily decorated, with a grey carpet, gold bedspread, green tiles in the bathroom, not stylish. Trying for Casablanca feeling, not quite making it. It felt tired and second rate to me.
We paid $360 and frankly I think it was a very poor value. We usually stay at On The Ave, which is about the same price and I think a much nicer hotel.

  • Stayed May 2012, travelled as a couple
    • Value
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Helpful?
22 Thank jdavis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JohnTaboadaNYC, General Manager at Casablanca Hotel by Library Hotel Collection, responded to this review, 11 May 2012
Dear jdavis,

It breaks our heart as we would like to be the perfect hotel for everyone but in fact, you are absolutely right. Our hotel is not for everyone. Just like boutique clothing shop that only has a curated collection for people who like a particular style of clothing, boutique hotels differ from standard cookie cutter hotels by offering a unique atmosphere for a particular taste of traveler. We actually have four very different styles of hotels in other locations in New York and perhaps one of them would have been a much better fit for you. We encourage all travelers that after you visit TripAdvisor, please go to the hotels website. We do all that we can on our website to authentically show and describe the location, offer ample photos and room layouts and square footage details. A few minutes can really help clarify what the hotel is like and if it is right for you. If you like a more contemporary style, we have that at Hotel Giraffe in the Flatiron district or the Library Hotel which is just a few blocks east of Times Square. If you favor the traditional elegance of a country French style classic, the Hotel Elysee is in one of the most enviable location in the city, on 54th Between Park and Madison Avenues. But for some, there is no greater luxury than to step out your door and be mere steps from the lights of Broadway. For the guests that do appreciate the more rustic, unpretentious, home away from home atmosphere we provide, as you can see by the previous reviews it is very well received by many. As a matter of fact, we have received so many compliments on our bathroom décor that we have even been told guests have done their home baths to match the Casablanca Hotel style. I am sorry we were not your cup of tea, but if you liked the friendly service and the perks, I would be glad to help you arrange a stay in one of our other HKHotels on your next visit to New York, Please do not hesitate to contact me if I can answer any questions or be of service in any way.

Sincerely,
John Taboada
John@casablancahotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
NY
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 5 May 2012

We stayed at the Casablanca in April. It was a very pleasant stay. The hotel is immaculate and service is superb!
I highly recommend it.

  • Stayed April 2012
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
1 Thank SKA_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Branford, Connecticut
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 May 2012

This hotel is spotless. You won't be disappointed. Ideal location, attentive staff, rooms are tastefully decorated. Wouldn't look for another hotel when returning to the city. This is our #1 choice.

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank John D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Casablanca Hotel by Library Hotel Collection

Property: Casablanca Hotel by Library Hotel Collection
Address: 147 West 43rd Street, New York City, NY 10036-6575
Phone Number:
Region: United States > New York > New York City > Midtown , Times Square / Theater District
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#1 Luxury Hotel in New York City
#2 Romantic Hotel in New York City
#3 Family Hotel in New York City
#7 Business Hotel in New York City
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Casablanca Hotel by Library Hotel Collection 4*
Number of rooms: 45
Official Description (provided by the hotel):
Experience the magic of Times Square just steps from our door, and then escape from it all at this oasis of hospitality, The Casablanca Hotel. Guests are welcome to unwind in Rick’s Cafe with complimentary refreshments 24 hours a day, including the Library Hotel Collection’s signature Continental Breakfast Buffet each morning, wine and cheese receptions each evening from 5PM-8PM, and coffee, tea, cookies and fruit served throughout the day. Free Wi-Fi is available throughout the hotel and bottled water is provided daily. ... more   less 
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Also Known As:
Casablanca Hotel New York City
Casablanca New York City

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