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“Great place to stay in Times Square”

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Casablanca Hotel by Library Hotel Collection
Ranked #3 of 467 Hotels in New York City
Certificate of Excellence
Wakefield, United Kingdom
Level 3 Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Great place to stay in Times Square”
Reviewed 13 July 2012

We have just got back from a 5 night stay at this lovely hotel in New York. The staff are polite and very helpful, but not in your face. The free high speed wifi throughout the hotel was brilliant and there is even a computer with a printer that is free to use (perfect for those e-tickets you forget to print off!!).
Our room was on the 6th floor at the back of the hotel as we had requested so although we had no view it was lovely and quiet all night which for its location (practically in the middle of Times Square) is amazing. The room was spacious with plently of useful facilities such as an ironing board and iron, safe, hair dryer, coffee maker, flat screen tv and DVD player, plenty of accessible plugs and i-phone/I-pod docking station. The bathroom was also spacious and stocked with lovely toiletries and fluffy towels.
The hotel provided a nice continental breakfast and a cheese and wine reception too.
On the negative side, the room only window aircon which was noisey so we didn't use it at night, but there was a ceiling fan that helped circulate the air. The corridors and communal spaces were not cooled at all though.
The hotel is perfectly located for sightseeing, we walked everywhere so the central location helped. There is an abundance of restraunts nearby, we ate at Virgils BBQ joint a couple of times, the food was served quickly and the portion sizes were unbelievable. Virgils is on 43rd street practically behind the hotel. We also ate at Cafe Wah down in the Greenwich Village, the house band and casual food is a great way to enjoy an evening when jet lag is nagging at you to go to bed, needs to be booked in advance though! The BXL Belgian cafe/bar which is 2 or 3 doors from the Casablanca is a great place to have a cold refreshing beer after a busy day sightseeing :)
Would we go again..... Absolutely!

Room Tip: Request a room as high up and at the back of the hotel if you want quiet and not fussed about views.
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  • Stayed July 2012, travelled as a couple
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Helpful?
2 Thank Dwap31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Manchester, United Kingdom
Level 6 Contributor
106 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 13 July 2012

First of all no apologies for the length of this review, this hotel is deservedly #1 in NYC and there’s lots to say.

For us our stay at the Casablanca was absolutely fantastic. We loved the fact that it is so close to Times Square and all that brings, it’s so close that we decided to pace it out, it is literally fifty of my steps from the front door to Times Square just opposite the Hard Rock Cafe. As I’m about 5ft 6in they are short steps as well! Being in Times Square puts you very close to subway stops on many lines.

We stayed in a Premium King Room on the “Kiss is Just a Kiss” package (for 3 or more nights, which has on arrival a rose petal turndown, chilled bubbly, plate of strawberries drizzled with chocolate, a Hershey’s Kisses gift and 10% discount as well). The room was a good size and the bathroom was actually quite large, all towels and toiletries were excellent and in good supply. We were on the third floor at the front of the building. The large Tony’s sign was right outside our window, we used the blackout blind and this cut out the light from the sign, although there can be some noise we slept soundly.

Rick’s Cafe (what else could it be called in Casablanca) is the guest lounge where the daily cheese and wine reception is held and where the first class continental breakfast is served. It is open 24 hrs and has a wide range of complimentary snacks and an excellent bean to cup coffee machine with both decaf and standard coffee.

The daily cheese and wine reception is an excellent way to meet other guests and swop tips about where to go or which shows to see. It says a lot about the Hotel that a major proportion of the guests are American.

The complimentary continental breakfast buffet has a wide selection of goodies and helpful staff ensuring that supplies are kept topped up, toast is made to order and brought over, and that tables are cleared promptly. Their eye for detail is demonstrated by the simple fact that there is a pair of scissors available to cut open the individual cereal packets, no more wrestling to open the packet and sending the contents all over the floor!

Room service was good value and excellent; we ordered a spaghetti and meatballs platter from Tony’s Cafe, they quoted 10 minutes it was there in about 8. Great food and lots of it - be warned a platter can feed a family!

The hotel has good free Wi-Fi and a workstation with printer in Rick’s Cafe, ideal for printing your boarding cards.

The front desk staff are cheery and helpful, ready with a brolly on rainy days. The Hotel is very clean and welcoming. All in all this was a thoroughly enjoyable stay and one that we hope to repeat soon.

The Casablanca is part of a small group of four New York Hotels all in Trip Advisor top 7 at the time of writing. If you don’t want the hustle and bustle of Times Square take a look at their partners in the Library Collection.

Room Tip: Staying 3 or more nights? Look at the Kiss is just A Kiss Promotion
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  • Stayed May 2012, travelled as a couple
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Helpful?
5 Thank MercOwner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 12 July 2012 via mobile

This is a lovely hotel and such a nice change from the big chains. We stayed here during a week in NYC and it was the pick of all the hotels we stayed in during our time in the US. Staff were friendly and helpful and every member of staff had a "hello" or "good morning" whenever we saw them. Breakfast was included and was a nice selection. It was our wedding anniversary while we were there and on arrival found a card and bottle of wine in our room for us. The hotel has a great location in Times Square and near theatres but even being this central, our room was quiet. Everything about the hotel and our stay there was excellent with just first class service. If you're looking for somewhere to stay in NYC, stay here!

Stayed March 2012
Helpful?
2 Thank Heidi B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Warren, Michigan
Level 3 Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 10 July 2012

From the minute we arrived everyone was helpful, polite and accommodating. Check in was swift and the hotel is moments away from Times Square. Snacks available all day, free breakfast, free wifi and the hotel has a computer and printer available for free use during your stay. The hotel was very clean and I actually saw cleaning people clean areas most hotels ignore or skip over. We asked for more towels at one point and they were delivered within 5 minutes. Would certainly stay here again.

Room Tip: Rooms facing the street have a little street nose like horns and such but not bad.
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  • Stayed July 2012, travelled with family
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Helpful?
5 Thank Anna R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK
Level 5 Contributor
84 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 9 July 2012

Location, location, location.

Clean, well equipped, nice style, great staff ( polite and helpful - what more do you need). Breakfast included, snacks all day, great coffee machine, wine in the evenings and a brill restaurant just next door....

Book and pay in advance directly with the hotel to get the best rates...
Book supershuttle from the airport either JFK or NWK $40 for two people and luggage each way ( slightly cheaper for a return trip - they will drop u off at the hotel door)

Room Tip: Queen room - more than big enough.....
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  • Stayed July 2012, travelled as a couple
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Helpful?
8 Thank JoHinshropshireUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheshire
Level 4 Contributor
29 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 9 July 2012

Great hotel, quiet considering its position and the staff were great.

Would stay again - loved it.

Stayed May 2012, travelled as a couple
Helpful?
6 Thank Angelica_999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level 3 Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 9 July 2012

The hotel is nestled away in a side street which is only around 9 steps to Time Square. The room was comfortable, service was excellent, the afternoon snack and breakfast was delicious. The atmosphere in the hotel was serene and elegant. Hoda at the restaurant was caring and helpful. Me and my daughter had lovely stay at Casablanca!

Room Tip: If you are looking for a quiet stay, then this is the place!
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  • Stayed April 2012, travelled with family
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Helpful?
3 Thank arforever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Casablanca Hotel by Library Hotel Collection

Property: Casablanca Hotel by Library Hotel Collection
Address: 147 West 43rd Street, New York City, NY 10036-6575
Phone Number:
Region: United States > New York > New York City > Midtown , Times Square / Theater District
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#2 Luxury Hotel in New York City
#2 Romantic Hotel in New York City
#3 Family Hotel in New York City
#7 Business Hotel in New York City
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Casablanca Hotel by Library Hotel Collection 4*
Number of rooms: 45
Official Description (provided by the hotel):
Experience the magic of Times Square just steps from our door, and then escape from it all at this oasis of hospitality, The Casablanca Hotel. Guests are welcome to unwind in Rick’s Cafe with complimentary refreshments 24 hours a day, including the Library Hotel Collection’s signature Continental Breakfast Buffet each morning, wine and cheese receptions each evening from 5PM-8PM, and coffee, tea, cookies and fruit served throughout the day. Free Wi-Fi is available throughout the hotel and bottled water is provided daily. ... more   less 
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Also Known As:
Casablanca Hotel New York City
Casablanca New York City

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