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“Excellent location, service and staff”

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Casablanca Hotel by Library Hotel Collection
Ranked #4 of 468 Hotels in New York City
Certificate of Excellence
Reviewed 13 January 2014

We stayed four days. The hotel is small but has all the amenities one would expect from a top-notch hotel. All members of the Casablanca family were outstanding from the doormen, concierge, to the cafe personnel. Rick's cafe has assorted pastries, espresso, lattes, juices, cereal 24/7, including wine and cheese 5-8 pm. The rooms were very clean and quiet. We will, most definitely, stay there again during our next visit. Keep up the excellent work Casablanca!

  • Stayed: January 2014, travelled as a couple
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2  Thank Albert V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 13 January 2014


Being on Times Square meant that we experienced all the preparation for NYE: celebrities doing dry runs, police establishing the blockades, and we were able to walk to many activities we had planned. The hotel was top notch for service in the old-style: they knew our names; had umbrellas ready for rainy days; and had a great evening reception and breakfast.

  • Stayed: December 2013, travelled with family
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1  Thank Karen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 January 2014

we stayed here last year while we did a large new england trip, for new york style i was impressed with the size of the room!!!! wine and cheese was great staff very freindly, and the location is great! i would highly recomend! trying to put in our plans for this year also!

  • Stayed: July 2013, travelled as a couple
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1  Thank stephanie s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 January 2014

Well, what a little gem this was. On arrival the front staff were very helpful and attentive. As we arrived straight off a cruise, we were offered breakfast which was open until 11am. We left our cases in their storeroom so we could go off and explore. As you stepped out the front door, turn right and within 5 seconds you are right in the middle of Times Square.

The hotel itself is very well run and spotlessly clean. Every small detail seems to be taken care of, even down to the mobility chair in the bathroom as requested because of my wife's mobility problems.

We had room 404 was was more than adequate and everything you ever wanted even down to a kettle so we can make a cup of tea/coffee.

There is a connecting door to Tony's italian restaurant next door which you must book as they are very busy. One word of warning, the portion sizes are very large, and their deserts are huge.

The Casablanca do not have their own restaurant but can offer a continental breakfast in Ricks lounge.

On our next trip to New York we will not bother looking elsewhere but will stay at the Casablanca.

Room Tip: We were happy with room 404 which looks out onto the street.
  • Stayed: January 2014, travelled as a couple
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1  Thank Des_12634
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 January 2014

My wife and I stayed at this hotel last week. We were very impressed with the cleanliness, comfort and especially the friendliness of the staff all around.

The rooms are typical sized for New York City, not very large but not tiny. We had a king size bed that was comfortable. The room and the bathroom was very clean. There was no view, just a building next-door.

The location is excellent; right near Times Square but off the main drag which is what we always look for with the boutique hotels here.

There were two minor issues that I think could be improved upon: the toilet does not have a standard flushing handle. It requires that you push in a protruding round piece of metal and hold it in for several seconds. It is rather awkward to do and I told my wife that somebody who was elderly might have a difficult time doing so.

The other thing is the television. To begin with, we could not get a playoff game that was on the Fox channel and I think that a more comprehensive amount of channels would be nice to have. I ended up going next-door to Tony's restaurant to watch the end of the game. By the way, this is a very popular restaurant in this area of New York. It has the oversized meals similar to Carmine's and if you want to get in you have to have a reservation.

The other issue with the television, and this is an issue with some other hotels in New York as well, is that I think it is time they all went to HD. At this point, HD has become the standard and to watch it in non-HD is a little tough.

But I don't want to end this review in a negative tone so I will repeat that we were very happy with this hotel and we would stay here again. Aside from the clean and comfortable accommodations, the friendliness and helpfulness of the staff is as good as we've gotten in New York City!

  • Stayed: January 2014, travelled as a couple
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1  Thank captacoustic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 January 2014

The Casablanca Hotel is an oasis of calm in the heart of New York. We stayed at this hotel the first weekend in December when New York was at its busiest. Once you entered the hotel it was so quiet you would never have known you were in the heart of Manhattan. The staff were very efficient, helpful and knowledgeable. The breakfast was more than adequate and in New York being included in the price was a definite plus. The nightly cheese and wine was an excellent touch although never had time for more than one drink. The room was well equipped and the toiletries were of very good quality. Well done Casablanca we will certainly return and have no hesitation in recommending you to others.

Stayed: December 2013, travelled with family
4  Thank NeilstonTravellers32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 January 2014

Stayed at the Casablanca on one of my last trips to New York, a girly weekend away for my 21st birthday. I had a look at the reviews online before booking and i knew i was not going to be dissapointed- so many good reviews!!
From arrival, until we left- the staff could not have been more helpful! Always very accommodating and interested in what we were doing for the day and giving directions etc.
The complimentary wine and cheese each night was also a huge bonus!
Such a great location also being bang in Times Square- would reccommend this hotel to all my friends, and hopefully return myself one day :)

  • Stayed: June 2013, travelled with family
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4  Thank Ashleigh123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Casablanca Hotel by Library Hotel Collection

Address: 147 West 43rd Street, New York City, NY 10036-6575
Phone Number:
Region: United States > New York > New York City > Midtown , Times Square / Theater District
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#2 Romantic Hotel in New York City
#3 Luxury Hotel in New York City
#3 Family Hotel in New York City
#7 Business Hotel in New York City
#46 Best Value Hotel in New York City
Price Range: £198 - £354 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Casablanca Hotel by Library Hotel Collection 4*
Number of rooms: 45
Official Description (provided by the hotel):
Experience the magic of Times Square just steps from our door, and then escape from it all at this oasis of hospitality, The Casablanca Hotel. Guests are welcome to unwind in Rick’s Cafe with complimentary refreshments 24 hours a day, including the Library Hotel Collection’s signature Continental Breakfast Buffet each morning, wine and cheese receptions each evening from 5PM-8PM, and coffee, tea, cookies and fruit served throughout the day. Free Wi-Fi is available throughout the hotel and bottled water is provided daily. ... more   less 
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Also Known As:
Casablanca Hotel New York City
Casablanca New York City

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