It is with a very heavy heart I write this review. I booked this hotel nearly a year out from travel date and daily read trip advisor for new reviews - to say the least I was excited!! Once we checked into room 602 is was a lot smaller than I imagined and I also asked for a room with some sort of a view - but I got over it. Was I was not expecting is the heater in the room ticked sooooo loudly every bight after the 7th night straight with no sleep I had to ask them to completely turn it off :( It was a nightmare - In fact I even filmed it to prove to the staff that something was wrong! I would tell them daily and they said they sent engineers to the room but it continued to tick away... They did pop a little fan heater in the room but alas it was -10 degrees out there!
Wine and cheese was nice, location was excellent. Staff also kind.
I would of appreciated knowing that scheduled night works in times Square were also in place. I mean jack hammers all night!! There was no mention of this anywhere. I realize it is Time Square so was not expecting silence but what the construction noise was really , really awful. After 11 nights of literally no sleep we left the hotel - I was really disappointed with my stay :( So looking forward for so long but when you have jam packed days and no sleep we were quite happy t o leave and go home.
- Official Description (provided by the hotel):
- Experience the magic of Times Square just steps from our door, and then escape from it all at this oasis of hospitality, The Casablanca Hotel. Guests are welcome to unwind in Rick’s Cafe with complimentary refreshments 24 hours a day, including the Library Hotel Collection’s signature Continental Breakfast Buffet each morning, wine and cheese receptions each evening from 5PM-8PM, and coffee, tea, cookies and fruit served throughout the day. Free Wi-Fi is available throughout the hotel and bottled water is provided daily. ... more less
- Reservation Options:
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- Also Known As:
- Casablanca Hotel New York City
- Casablanca New York City