We had a King room on the 3rd floor at the front of the hotel. The noise level from the street was unbearable and we suffered through three nights with almost no sleep. There is a window air conditioner in the only window in the room, with flimsy plastic on either side. As a result, we could hear entire conversations perfectly from the street below and of course heard traffic and construction noise all night. Hotel management told us they would be replacing the windows - but didn't know when. I suggest you either avoid this hotel until the windows are replaced, or demand a room at the back of the hotel. If they can't guarantee a room at the back, I would suggest finding somewhere else to stay. Management is well aware of the issue and they offer ear plugs and a white noise machine, but that's not going to help at 3 am when a building is being demolished nearby.
Too bad, because otherwise the hotel is great. A nice breakfast and a lovely afternoon reception is included in the price, but sleep quality is the most important thing on my list in finding a great hotel and this one just doesn't measure up.
- Official Description (provided by the hotel):
- Experience the magic of Times Square just steps from our door, and then escape from it all at this oasis of hospitality, The Casablanca Hotel. Guests are welcome to unwind in Rick’s Cafe with complimentary refreshments 24 hours a day, including the Library Hotel Collection’s signature Continental Breakfast Buffet each morning, wine and cheese receptions each evening from 5PM-8PM, and coffee, tea, cookies and fruit served throughout the day. Free Wi-Fi is available throughout the hotel and bottled water is provided daily. ... more less
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- Also Known As:
- Casablanca Hotel New York City
- Casablanca New York City