I booked our vacation at this property thanks to the many reviews on TripAdvisor. My wife and I were not disappointed. The staff was exceptionally helpful and pleasant. For example, I was very happy the staff member manning the continental breakfast went out of he way to get me a breakfast when I showed up late.
I got a queen sized room, as we were going to be spending most of our time out and about anyhow. It was very comfortable and we slept very well. Perhaps too well because there were no windows in our room, which kept it very dark, and we drastically overslept one morning! Ah well. Take that as a recommendation about their beds! So if possible, one might want to ask for a room with a window, as I suspect ours was unusual in this regard, but maybe not. Could be different in a king size. That said, I liked how close it was to the wine and cheese reception area and the front door, just a quick jaunt down their fun and quirky stairwells.
The only hitch I had with the staff was that I had signed up for a "Top of the Rock" special, where they include tickets to the sky deck on top of Rockefeller Plaza, however, they did not hand these tickets to me or arrange for which date before I got there, and consequently we only had one choice day we could go (we had a 3 night stay). They promised to get me the tickets the next morning and sure enough they arrived at the crack of dawn. Not a big deal, as I completely forgot about it when I checked in or I would have asked! I was just happy to be there.
All in all this is a lovely boutique hotel who's staff aims to overachieve. I highly recommend it.
- Official Description (provided by the hotel):
- Experience the magic of Times Square just steps from our door, and then escape from it all at this oasis of hospitality, The Casablanca Hotel. Guests are welcome to unwind in Rick’s Cafe with complimentary refreshments 24 hours a day, including the Library Hotel Collection’s signature Continental Breakfast Buffet each morning, wine and cheese receptions each evening from 5PM-8PM, and coffee, tea, cookies and fruit served throughout the day. Free Wi-Fi is available throughout the hotel and bottled water is provided daily. ... more less
- Reservation Options:
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- Also Known As:
- Casablanca Hotel New York City
- Casablanca New York City