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“Superb all round”

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Casablanca Hotel by Library Hotel Collection
Ranked #2 of 467 Hotels in New York City
Certificate of Excellence
Birmingham
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Superb all round”
Reviewed 31 January 2009

What can we say that hasn't been said already?
We had booked a Queen room but were upgraded immediately on arrival to a mini-suite.
The staff were very friendly and helpful and keen for our stay to be perfect but not over-pushy.
We had a wonderful time in New York and couldn't have picked a better hotel for the money.

  • Liked — Location, service and cleanliness
  • Stayed January 2009, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank DaveGBirmingham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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English first
Wymondham, United Kingdom
1 review
Reviewed 30 January 2009

We have just come back from 5 very enjoyable days in New York We stayed at this fantasic little hotel just off Time Square called the Casablanca.
For location it couldn't have been better.
The hotel itself is a small boutique type hotel with a North African flavoured decor (hence "Casablanca"), and it looks to me as though it has only recently been completed.
The rooms were quite small and the bed also was quite small, but what it lacked in size was made up by the comfort and enjoyment of staying there.
The atmosphere is relaxed and casual, and includes a complementary continental breakfast, with real fruit juice, fruit, cereals etc.
In the early evening there is complimentary cheese and wine which was very enjoyable after a hard day tramping around New York.
The staff were excellent, being very friendly and attentive without being over the top. An example of the service was - one evening we decided to watch a DVD but the DVD player didn't work correctly, but after informing the main desk, it was replaced within 10mins!!!
For the price, this cannot be beaten and was far superior to many of the big 5 star hotels i have stayed in in the past.
I would recommend this hotel to anyone.

  • Liked — relaxed and informal atmosphere
  • Disliked — small bed
  • Stayed January 2009, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
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    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank Foggers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Champaign, Illinois
Level Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 28 January 2009

Despite being literally just steps from Times Square, the location is not the most outstanding attribute for this hotel ... rather, the service is. The front desk staff multitasks, one minute bellboy, the next waiter and then concierge. That actually works well for service though! As they remember the details about what guests like.
And, for those trying to save money, the 24-hour coffee/tea/cookie service available is a big plus, especially since it includes 10 or 12 kinds of tea and flavored coffee. I expected a regular ol' continental breakfast in the morning, but was pleased to find really fresh fruit and low-cal yogurt. And the afternoon wine & cheese service was unexpected ... my husband thinks we saved $30 each per day just in the snacks & drinks you don't always realize you need to grab!

  • Stayed January 2009, travelled on business
    • Value
    • Location
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    • Business service (e.g., internet access)
Helpful?
2 Thank Mandy_Beth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scotland, UK
Level Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 28 January 2009

My wife and I have just got back from our first trip to New York. What a fantastic city and the stay at the Casablanca just added to the enjoyment. From the word go, we had friendly staff, lovely clean and comfortable room (small but believe that's the way it is in NY), great breakfasts and complimentary wine and cheese every day in Ricks on 2nd floor, great room service and staff all over the hotel who really want to make a difference and cover off your every need and request. I would 100% recommend this hotel to anyone. Great location right next to Time square, 15 mins walk from Central Park, 5 mins from Grand Central Station and 15 mins from Maceys as an example. Hope to come back real soon!!!
The McNeill's, Scotland UK

  • Liked — Staff, location, cleanliness, comfort and overall customer satisfaction.
  • Disliked — Nothing, it was great all round.
  • Stayed January 2009, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
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    • Business service (e.g., internet access)
Helpful?
2 Thank PathheadHibby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wakefield, Massachusetts
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 28 January 2009

If you're looking for big, over priced, nickel and dimed, everything looks the same kind of hotel, then the Casablanca is not the place for you. If you are looking for a hotel with some personality and character with great service and in a great location, then you've found the right place. Having stayed at the Big Box hotels in various cities (from Tokyo to London) I wanted something smaller and, as mentioned above, with a little character. I found it with the Casablanca. I stayed in room 601 with a king size bed. Room size was ample and very clean, bed and pillows were comfy, bathroom good size. Showers were really hot! Lets talk the amenities and all the extra things that come with room, things like: free wifi in rooms, a variety of great smelling toiletries, afternoon cookies and tea, breakfast, early evening wine, cheese and crackers, computer with internet access in ricks, discount parking ($25 a true bargain in itself). And lets not forget, the staff, who were incredibly nice , accomadating, and professional!

  • Liked — location and staff
  • Disliked — n/a
  • Stayed January 2009, travelled on business
    • Value
    • Location
    • Check-in / front desk
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    • Business service (e.g., internet access)
Helpful?
2 Thank inmylifejem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baltimore, MD
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 January 2009

Casablanca gave my husband & me a lovely getaway to see theatre in NYC. We'll probably never stay in a different midtown hotel. Friendly staff, comfy room, and welcoming 2nd fl lounge serving breakfast, afternoon wine/cheese, and 24-hr snacks: can't be beat. Offers a great location steps fr Times Sq, with free use of a nearby club for exercise.

  • Liked — Small scale yet great amenities
  • Disliked — Can't think of a flaw
  • Stayed January 2009, travelled as a couple
    • Value
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Helpful?
1 Thank Gail-Baltimore-MD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Indiana
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 January 2009

The only trouble with telling everyone what a find this is is that Hotel Casablanca may run out of room for -- us! The staff were friendly, polite, efficient. Rick's Cafe is exactly what weary Manhattan travelers need for breaks during the day and evening. The room was warm, cozy. The bed was like Nirvana, with its down pillows and comforter, and soft, smooth sheets. The list of surprise-freebies is fun (chocolate bar at bedtime, not just a tiny mint!) And what a location! There you are in the midst of fabulous, zany Times Square, and from the peace of the hotel you would never know it. And, once more, the staff -- lovely, smiling, helping. I feel like moving in!

  • Liked — Helpful, efficient staff; location -- steps from Times Square; Rick's Cafe; bed.
  • Disliked — Could have used more shelf-space in bathroom.
  • Stayed January 2009
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank 2travelis2see
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Casablanca Hotel by Library Hotel Collection

Property: Casablanca Hotel by Library Hotel Collection
Address: 147 West 43rd Street, New York City, NY 10036-6575
Phone Number:
Region: United States > New York > New York City > Midtown , Times Square / Theater District
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#1 Luxury Hotel in New York City
#2 Romantic Hotel in New York City
#3 Family Hotel in New York City
#7 Business Hotel in New York City
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Casablanca Hotel by Library Hotel Collection 4*
Number of rooms: 45
Official Description (provided by the hotel):
Experience the magic of Times Square just steps from our door, and then escape from it all at this oasis of hospitality, The Casablanca Hotel. Guests are welcome to unwind in Rick’s Cafe with complimentary refreshments 24 hours a day, including the Library Hotel Collection’s signature Continental Breakfast Buffet each morning, wine and cheese receptions each evening from 5PM-8PM, and coffee, tea, cookies and fruit served throughout the day. Free Wi-Fi is available throughout the hotel and bottled water is provided daily. ... more   less 
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Also Known As:
Casablanca Hotel New York City
Casablanca New York City

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