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Morgans New York Hotel
Ranked #190 of 467 Hotels in New York City
Certificate of Excellence
Toronto, Canada
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Just book it!”
5 of 5 bubbles Reviewed 13 August 2014

What a great find in the big apple...the location is perfect. This location is quiet and the bedding is divine...you actually sleep in the city that never does! The staff is very helpful and friendly. The included breakfast is one of the better I've had in a long time...that in itself is a bonus.

  • Stayed August 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank Mike W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rigas, General Manager at Morgans New York Hotel, responded to this review, 15 August 2014
Thank you so much for your kind review. You have given other readers great insight into Morgans in one paragraph! Many travelers from overseas do not realize that a complimentary breakfast in New York is a rarity. We do not offer eggs, bacon or cheese but otherwise it is a pretty nice breakfast!

Hope you will return soon!

Regards,

DR
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2,010 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (336)
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Chicago, Illinois
Level Contributor
86 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed 12 August 2014

My husband and I stayed here for a one night quick weekend get away. The location is excellent. You are able to walk to much of central Manhattan including Broadway and down the High Line. We specifically booked a larger room and the room was exactly as it was represented on the website. The decor was slightly worn but nothing out of the ordinary. The bed was very comfortable and I appreciated having lots of plugs and storage space (including a walk in closet). The bathroom was adequate. I was amazed that there was a tub. Having said that, the shower was very small and there was not a lot of space for toiletries. From our room we could not access the free wifi and even though we called, the hotel did not send someone up to check it.

We were looking forward to trying the bar because of the drink dice but were surprised to learn that it is only open M-F. We are still not sure why. The breakfast was pretty basic so we actually went elsewhere. The valet service worked fine but make sure you plan 15 minutes or so which given that this is NY, is not surprising.

  • Stayed August 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
3 Thank lovetravelChicago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rigas, General Manager at Morgans New York Hotel, responded to this review, 13 August 2014
Thank you for your thorough review! Location is important and I am very happy that the vast majority of our guests comment on this.

It sounds like you were booked in a Loft Suite. These Suites have large bathrooms with tubs and showers and some of them have walk-in closets.

The reason we do not open our Lounge during the summer is because there are so few patrons. In order for a venue to be successful, there has to be local traffic as well as guests. New Yorkers tend to leave the city in the summer. We will evaluate opening the Lounge on weekends in the future.

I do apologize for the WIFI issue. Actually there was an outage recently in the entire area and I think that is why you were affected. It is now up and running efficiently.

Hope you will return some day for another visit!

DR
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Doha, Qatar
Level Contributor
60 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 bubbles Reviewed 10 August 2014

Superb location, most helpful front desk staff,spacious comfortable rooms, decent breakfast and good Wi-Fi connection. I guess you are sorted here if you are there to explore NYC. Times Square, public library, empire state building, grand central station all are just 5 minute walk away! Dont think just book this one.

  • Stayed July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
2 Thank Namrata_Himanshu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rigas, General Manager at Morgans New York Hotel, responded to this review, 11 August 2014
Thank you so much for your kind review and for mentioning all of the sites within walking distance! We have been having the most incredible summer with very little humidity - I do not recall another like this so it is perfect for walking around.

Hope you will return!

Kind regards,

DR
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Athens, Greece
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 9 August 2014

We stayed at the Morgans for four nights. We had specifically looked for a hotel in the middle of Manhattan to enable us to explore the sites and shops. Our room was clean and spacious, on the 12th floor with a great view of the Empire State Building. The staff on check-in were courteous and helpful (just what you need after a long flight). The continental breakfast was well-stocked and whilst we didn't use the guest balcony during our stay, it's a nice touch for guests to have a space where they can escape from their room and grab a coffee while checking emails etc. We loved the simplicity and style of the hotel. Every staff member we came into contact with was polite and friendly. Internet connection was fast. On our last day we found a lovely little bistro on the corner of Madison and Vine which is worth a visit. We would thoroughly recommend this great hotel and hope to return soon.

  • Stayed July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Clare P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rigas, General Manager at Morgans New York Hotel, responded to this review, 11 August 2014
Thank you so much for your kind review. It looks like we 'ticked' a lot of the boxes for you! You selected wisely, if I say so myself. Guests are truly enjoying our location which is close to so many sites but is also in a lovely area - Murray Hill offers a nice mix of commercial and residential. We are in the process of adding a computer and printer to the Guest Living Room on the second level of the Lounge and hope you will enjoy using it when you visit us in the future!

Kind regards,

DR
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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 8 August 2014

We came to New York for the first time. Staying at the Morgans just made it soo much better. The rooms are clean. The internet is fast, didn't go down while we stayed there. The entertainment options are plenty. The pricing was just right. I would have proffered a other breakfast but I guess that's how it is. You can't have everything. The staff is something you will never forget. The front desk is friendly and their hold on New York is unreal. You can ask them anything and you will get the correct info. The bell boys are very friendly. They will help you with anything. The house keeping staff is perfect. Makes you want to not use the room. They keep it soo clean. I just felt bad to dirty it. Didn't get an opportunity to order in the room so can't say much about the food but my overall experice has been fantastic. I will visit New York only if I get a room at 'the Morgan hotel.' The experience has been priceless. Thank you.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Sidaarth D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rigas, General Manager at Morgans New York Hotel, responded to this review, 11 August 2014
You gave me goose bumps! Thank you so much for your wonderful review. I am so happy that we gave you an 'unforgettable experience' - for the right reasons, none-the-less! It was especially gratifying to hear that the staff made you feel welcome!

Hope to see you again.

Regards,

DR
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Southampton
Level Contributor
145 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 147 helpful votes
4 of 5 bubbles Reviewed 2 August 2014

We spent 6 nights on our first visit to NYC, so we wanted to fit in as much sightseeing, shopping, shows, etc. as possible. From the very first moment we arrived, we took advantage of the wonderful location of Morgans. Flying from the UK we arrived about 9pm and had planned to simply settle in after an evening meal. But no - being so close to the Empire State Building, even after a long flight, it was an easy stroll to enjoy the stunning night views from the top before unpacking! (I very strongly recommend buying the fast pass ticket, which avoids all the many separate queueing spots on the way up AND on the way down)

Unfortunately, our one bed suite was not one of the higher ones with a view, being on the 8th floor. Maybe if it did have a view I may have given 5 stars? Despite its lower level, the noise from the street was minimal and did not disturb our sleep at all. There was a bit of a mechanical drone from outside, but nothing that affected our sleep. Which brings me to the first order of business for a hotel - good sleep quality.

The king bed was supremely comfortable, aided by the provision of excellent pillows, so it was just like sleeping in your own bed. Our 18 year old daughter found the couch bed made up in the other room quite comfortable too. The air con was efficient. We only needed to leave it on during the day or evening so that the rooms were cool enough when we went to bed, with no need to keep it on while sleeping. It wasn't that noisy but why have an extra noise if you don't need it?

The bathroom was quite small but was equipped with a good shower and all the essentials. The rest of the suite was a good size. I have no experience of other New York hotels, but I am told this roominess is not typical at this price point.

They clearly have good cleaning staff here, because the whole place is spotless. That result doesn't happen by accident, so well done to all the staff involved!

Breakfast options are probably as near to ideal as you could wish for. To have a free / included continental breakfast at the hotel is convenient and very comfortable in their breakfast lounge. If you wish for something more you are free to explore a number of options nearby. For example, Moonstruck (a diner across the road from the hotel) offers great pancakes, waffles, omelettes and all the usual cooked options, as well as very nice smoothies.

Of course, the other big factor that makes a hotel stay more enjoyable is the attitude of the staff. On that front I am very pleased indeed to be able to report a unanimously positive experience. Nothing seemed too much trouble and they were full of useful tips to help us make the most of our holiday. Their friendliness seemed very genuine, in a nicely relaxed and natural way, and this all helped to make our first trip to NYC a fabulous one. Thank you!

A top tip for all UK / European visitors who like shopping - a full day trip to Jersey Gardens Outlet shopping is a MUST. You will be truly astounded at many of the prices in the top designer stores. Just make sure you pack light on the way here, so you can fill your cases for the way home. A bus from Port Authority bus station is all you need.

Room Tip: Try as hard as possible to get a high enough room to have a view.
See more room tips
  • Stayed July 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
4 Thank CaptainPacific
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rigas, General Manager at Morgans New York Hotel, responded to this review, 4 August 2014
Your review read like a wonderful short story and included so much information - thank you! I am so happy you enjoyed your stay and yes, I too recommend the Empire State Building on a clear night. It is so beautiful up there looking over the city, the rivers and the bridges. Makes me feel lucky to live here just thinking about it!

I do hope you will return again. The Freedom Tower should be opening soon and that too will have a spectacular view.

The wonderful thing about New York is that you can visit the city over and over because there is so much to do!

Kind regards,

DR
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Netherlands
Level Contributor
81 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed 28 July 2014 via mobile

This place is AWESOME

1. In walking distance of many interesting sites (Empire state, Chrysler, UN, Flatiron)
2. Heavy shoppers find all you can eat around the corner: 5th Ave, Heralds Square)
3. Best restaurant in USA (Eleven Madison) just 15min walk away across Madison Park, where you will find the best USA burgers too if fast food is more your thing..
4. Best top floor suite in NY (room 1703) with two (!) balconies and fantastic view a.o. on Empire State

But above all: Impeccable Service. These people really make you feel at home. Especially Bryan is a king!

Simply stated: get there as soon as you can! You won't regret a minute..

Stayed July 2014, travelled with family
Helpful?
3 Thank kuisch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rigas, General Manager at Morgans New York Hotel, responded to this review, 29 July 2014
I love the way you listed the reasons you enjoyed your stay at Morgans! Thank you so much. Yes, Balcony Suite 1703 is lovely. It is more expensive than our regular Suites but I think it is worth every penny! You feel as though you are in your NY apartment with incredible views. Also, thank you for mentioning the location, shopping, restaurants and most of all, our staff!

Hope to see you soon!

Regards,

DR
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Morgans New York Hotel

Property: Morgans New York Hotel
Address: 237 Madison Ave, New York City, NY 10016-2818
Region: United States > New York > New York City > Midtown , Manhattan , Murray Hill
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Suites Wheelchair access
Hotel Style:
#81 Romantic Hotel in New York City
#106 Family Hotel in New York City
#116 Business Hotel in New York City
#137 Luxury Hotel in New York City
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Morgans New York Hotel 4*
Number of rooms: 117
Official Description (provided by the hotel):
From the moment it opened its doors on Madison Avenue in New York City, Morgans startled the world with a convention-shattering attitude and distinctive design sensibility, concocted by legendary designer Andree Putman. Again in 2008, Morgans unveiled Andree Putman's powerful reinterpretation of the first "boutique hotel" that propels Morgans' spirit forward without changing its unique character. Other features include a state of the art fitness center. Conveniently located in midtown Manhattan, Morgans is just steps to Grand Central Station, Macy's Herald Square, and The Morgan Library Museum. Morgans offers complimentary Continental breakfast and wireless internet access to every hotel guest. ... more   less 
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Also Known As:
Morgans Hotel New York City
Morgans New York City

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