Had booked for over year, only to be told on arrival that my reservation had been cancelled one hour previous.they had no other rooms and we had to leave and get another hotel.staff were a joke,no manager to speak to.they only want us to leave.they obviously over booked but didn't have the decency tell me.i really hope that something like that happens to staff of that hotel.they hotel management were to call me two separate occasions but again lacked the decency to do the right thing.i would be more than happy if their hotel closed after the way myself and my family were treated.
- Official Description (provided by the hotel):
- This New York City hotel offers location close to Times Square. Located in the middle of Manhattan, the newly renovated Holiday Inn Express New York Times Square offers comfortable accommodations near New York s biggest attractions. With LaGuardia (LGA) and JFK International (JFK) both less than 15 minutes away, you'll find it easy getting to and from your destinations. Within walking distance of our Manhattan hotel, you can find a wealth of attractions. Just a block from our New York City hotel is Times Square and Broadway theatres. Other well known New York attractions such as the Empire State Building, Broadway and Central Park are within a few blocks of our hotel in Manhattan. Located near 42nd Street, our hotel is close to the main subway lines so you can get around the city easily. For the business traveler, there are many major New York business attractions located near our hotel in New York City. Major headquarters including Merrill Lynch, Legg Mason and Ernst & Young are all within walking distance of our New York City accommodations. With our convenient Manhattan location, you can make it on time to all your New York City meetings. Consider starting your day with one of our famous cinnamon rolls from the hot breakfast bar. Additionally, you can stay connected throughout your entire stay at our New York City hotel with free high-speed Internet access. Book your New York City room reservations now at our Manhattan hotel. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Express New York City Times Square Hotel New York City