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“Our New Favorite in NYC!”

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Kimpton Ink48 Hotel
Ranked #72 of 466 Hotels in New York City
Certificate of Excellence
GreenLeadersGold level
San Francisco, California
1 review
“Our New Favorite in NYC!”
Reviewed 7 July 2011

We had a spectacular stay--from start to finish! Upon arrival, we were welcomed and enjoyed the laid-back and generous wine hour (always a favorite at Kimpton properties!). Weary from travel, we opted to have dinner at the hotel restaurant--Print--and it was fabulous! In fact, during this trip we dined at some of the hot restaurants, and it was the dinner at Print that may have been the best! The rooms were comfortable and modern, as well as spacious. We had a fabulous city view. And the rooftop lounge is stunning, with it's spectacular views and vibe. Everyone took great care of us, especially Jeffrey, the superb concierge coordinator (who was witty, fun, helpful, and directed us to a nice restaurant in the neighborhood). From now on, every time we are back in New York, this will be our top pick!!!

  • Stayed June 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Bill--SFCA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (956)
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cairo
2 reviews
Reviewed 7 July 2011

we had bad experience in this hotel , and we do not recommend it , service is average , broken fridge all stay ,bad area ,bad view, bad management ,finally and most important they cheated us on the final bill , never to use it again

Room Tip: its bad value for what you pay , even pay more and get better area
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  • Stayed June 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank holchan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ink48, Manager at Kimpton Ink48 Hotel, responded to this review, 8 July 2011
Dear Holchan,

Thank you for staying with us at the Ink48. I am sorry you had a few hiccups during your stay with us and I would like to learn more about it. Please call or email me at your convenience on:
• victor.muoghalu@ink48.com
• 646-572-7417

Looking forward to hearing from you.

Sincerely,

Victor Muoghalu
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Miami, Florida
Level 5 Contributor
66 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
Reviewed 6 July 2011

We booked Ink 48 primarily for its proximity to the west side cruise terminal but will be staying there again on future visits to NYC. Our room (hudson suite) was beautifully furnished, impressively sized and had great hudson river views. The rooftop bar and outdoor lounge is incredible - amazing views of the city, excellent service, a great late night spot to unwind. Service was top notch throughout the hotel - every staff member was helpful and attentive. For value, service and design, this is an excellent hotel and should be a top choice for visitors to NYC. For others like myself, who may be unfamiliar with the property - give it a shot, you won't be disappointed.

  • Stayed June 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank ajmia111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
1 review
Reviewed 6 July 2011

It was just a short business stay and I can't even describe how above and beyond the staff went to make my stay one of my best trips to NY! Even going to the extent of helping my girlfriend set up an amazing night on broadway for me from Los Angeles!!

Special thanks to the concierge Ralhan Patel for running that extra mile!! I'll definitely be back.

  • Stayed June 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank ArtBoi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cumberland Center, Maine
Level 5 Contributor
60 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
Reviewed 6 July 2011

This hotel is very well located, just a medium walk or short cab ride from Times Square, or Columbus Circle, and central enough that it is never too far from SoHo, Flatiron, or the Museum of Natural History.
The design is great, with great decor, and very comfortable furniture, especially the bed. The rooms are huge for NYC standards, with giant bathrooms, great views, and decent amenities. However, the shades are far from "blackout" so if you're a light sleeper, you may want to bring an eye mask. Didn't bother us though.
The rooftop lounge has great views and a neat design aesthetic as well, though there was a fair share of cheesballs hanging out there. The drinks and oysters were great, though a bit pricy, especially considering how inexpensive the hotel is. It was also a bit odd to need to take the elevator down to the lobby from our room in order to go up to the lounge. No direct access from hotel floors.
As with all Kimpton properties, the wine hour is always nice, and they are very pet friendly. However, there were quite a few service missteps...
First, when we pulled up, no one helped us with our luggage or out of the car. Eventually, after a few minutes the valet came over to park our car (hint: there is a much less expensive self park lot a block before the hotel).
Second, we were assigned to a room that was already occupied. This was very awkward... to try to walk into someone else's room! The front desk gave us the correct room and keys, with an apology, but didn't seem to think it was a big deal.
Third, we called down to have our car brought around 30 minutes before leaving, and were told it would take only 15. After 25 minutes of standing in 90 degree heat, with our dogs, I asked the doorman how long it would take... turns out guest services never relayed the request to the valet. So another 15 minutes of waiting. As compensation the hotel waived one day of parking charges.
So, overall a good hotel, but three pretty serious (and un-kimpton-like) gaffes in the service department. Still, given the size of the rooms, and the very low price, I would go back.

  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Pretzellogix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nottingham, United Kingdom
Level 4 Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 6 July 2011

If like me, you only read the first few lines of a review, I will provide a summary first. I cannot recommend this hotel highly enough. With so much choice available to first time visitors to this great city, it can be somewhat daunting deciding on where to spend your hard earned holiday fund. Look no further and booked this right now.

We always prefer to book smaller, boutique hotels rather than those part of a larger group or chain and always prefer to book directly. Ink48 cetainly did not disappoint on any level and I would highly recommend this hotel to any couple looking for a 'independent' style hotel on an NYC city break. Contemporary, chic, comfortable, professional & welcoming are all done really well here without it being over the top, in your face or unnecessary.

In the Midtown West district (on 48th St & 11th Ave) the hotel is just 4 blocks (10 min walk) from Time Sq / Broadway and a similar distance to the nearest subway. There are nice bars and restaurants just 2-3 blocks away in Hell's Kitchen (try out Traffic bar/restaurant on 48th & 9th).

First and foremost, the service we received from the hotel was oustanding. From the attentive doormen, to the welcoming and accommodating Concierge, to the waiters in the restaurant, the housekeeping staff & the responses when we called Guest Services -all were highly personable and could not do enough to help.

Nandi Barker (front of house concierge) was especially welcoming on arrival and served us with the upmost professionalism and friendliness throughout our stay. She was kind enough to go above and beyond our expectations when she accommodated our request for a late check out on our last day.

Our City View Studio room was spacious & bright with 3/4 length windows letting in lots of light yet the black out blinds ensured for a good lie in! The room was cleaned to a high standard throughout our stay with fresh towels and bedding always available on request. It had all of the amenities that you would expect (safe, mini bar, iron, etc) but facilities to make hot drinks would have been an additional benefit.

The roof top Press Lounge bar served a range of delicious cocktails and drinks till 1am and provided stunning, uninterupted views of the Manhattan skyline and 180 views around to the Hudson river. Access to the roof top was well managed (with priority given to hotel guests) although at times the doormen were somewhat over zealous!

We ate in the Print Restaurant in our first night. We had pre booked ahead of our arrival but they were more than accommodating to amend our booking after our delayed journey from JFK to the hotel (on that note, make sure you pre book your transfer from the airport to the hotel particularly if your arriving during rush hour as we did on a Friday evening, you could end up with a huge yellow cab fare whereas a pre booked car will offer you a fixed rate!).

The food and service in the Print Restaurant was excellent.

So if you are still reseraching and looking for the perfect place to spend your bucks, look no further, you won't be disappointmed with Ink48.

Room Tip: City View room provided uninterupted views of the Manhattan skyline day and night.
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  • Stayed June 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank matt2312
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 July 2011

Our anniversary is on the 4th of July and we wanted to do something special this year because it was our 10th, so we decided to stay in a hotel with a view of the fireworks. I am so glad we chose Ink48 because it is a beautiful hotel and we had a wonderful time. It is a very popular 4th of July destination because of the amazing views, but Lubna, the Director of Guest Services, and the rest of the staff made us feel very welcome and very special, even though it was our first time staying there.

We stayed in a Hudson River Suite which looks exactly the way it looked on the website -- gorgeous! Floor to ceiling windows with incredible views and the bathroom was huge with a very large tub and separate shower and filled with wonderful products.

We had dinner at Print restaurant which was delicious and the service was excellent even though they were fully booked. When we returned to our room there was a bottle of Champagne and dessert waiting for us. And the dessert plate had “Happy 10th Anniversary!” written in chocolate.

Whenever we’d meet hotel staff in a hallway or on the elevator, they were very friendly and went out of their way to greet us and wish us a happy 4th of July. This hotel really has small town charm -- very different from most New York City hotels.

The location is terrific because it’s walking distance to all the activities of Times Square and Broadway, but it’s far enough away that you can leave the craziness behind at the end of the day and return to a beautifully decorated room with an amazing view.

We are already talking about making plans to stay at Ink48 again for our next anniversary (if not sooner). And we’ll look for other Kimpton hotels when we travel.

Room Tip: Request a high floor -- amazing views!
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  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank CityGal48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Kimpton Ink48 Hotel

Property: Kimpton Ink48 Hotel
Address: 653 11th Avenue at 48th, New York City, NY 10036-2004
Phone Number:
Region: United States > New York > New York City > Midtown , Hell's Kitchen , Manhattan
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
Ranked #72 of 466 Hotels in New York City
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — Kimpton Ink48 Hotel 4.5*
Number of rooms: 222
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