First of all, I am a HUGE fan of Kimpton Hotels and a member of the Kimpton InTouch Program (easy to sign up on their website at NO Charge). These unique boutique hotels speak for themselves in that, you will always get a fabulous & clean room, polite & friendly staff, with all the comforts of home! This is the main reason I selected Ink 48 for our stay in New York.
Little did I know, Ink 48 is setting the bar for all Kimpton Hotels to follow. This hotel was flawless in every aspect of our stay. Every request was answered without any question, hesitation, or defensive attitude....always with a smile and sense of urgency to please. The front desk was knowledgeable, helpful, and extremely well conditioned and prepared for anything they were approached with. The Bellmen were courteous, engaging, and always watching for their guests and eager to assist. When we returned to our room, it was beautifully made and cleaned as if we had just checked in. Anytime we passed an employee in the hall or elevator, they always smiled, said hello, and asked how our day was - Always! They would even insist we take the elevator they had been waiting for to let us go first. All of the staff truly made my family (husband & 7yr old son) & me feel welcome, comfortable, safe, and just as important as any other guest staying there.
Bravo INK 48 - you have a tightly run & well managed hotel! Total Luxury & Comfort the entire trip. I look forward to returning soon!!
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