My husband and I stayed at INK48 for 7 nights (10/27-11/2) because of their soft opening rates, and were amazed at how helpful and accommodating the staff was to us. Our first room (12th floor) was bright (King deluxe), but when we could hear every word of our next-door neighbor's cellphone conversations, we were given a different room. We were moved down to the 9th floor, to a similar room (except we could see the cruise ships and the Hudson River), which was quiet (or maybe no one was in the room adjacent to ours).
When I needed a small fridge to store meds (and food), they happily supplied it.When it rained, there was an abundant supply of umbrellas. When I hurt my foot our last night, one of the staff volunteered to bring me an ice bucket full of ice. A free New York Times paper was delivered to our room each morning (but I had to remind the front desk, because one morning it didn't appear). I was able to access free wi-fi on my laptop without any trouble.
The fitness center wasn't open, yet - nor was the restaurant or rooftop bar, but they're both under construction and opening soon.
There was a complimentary breakfast, where plain Fage yogurt and fresh fruit for those of us who don't eat pastries, bagels, or croissants were offered. I used the free hot water to make instant oatmeal (which I brought with me). The free wine reception each evening pleased my husband - especially because he was encouraged to bring his wine glass to our room.
The front desk was unceasingly friendly. I mentioned needing directions to two places in SoHo - and they were printed out for me on the spot. When we asked for a room change, we weren't hassled or told there were no rooms available - we were told we'd be moved by the staff while we were out.
The location is a bit off-the-beaten-track - but there's a delicious Sullivan Street Bakery around the corner on 47th Street, as well as a nice walk to subways, the bus on 10th Avenue, Broadway, and restaurants on 9th Avenue. We walked everywhere and felt quite safe at night when we returned to the hotel.
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