They had Rats!!!! I couldn't even eat the complimentary breakfast too unsanitary and I worried if rats were around it, hotel front desk lady (MARIA) laughed at me twice, once when I called to down to ask why their isnt a kitchenette in my hotel room, when I was told during my reservation that I would have one, and again she laughed while I was in the lobby upset about the rat issue they had, it was very disrespectful and insensitive. It's been 8 days since I checked out, still no free room stay in the mail. I spoke to them today they said it's coming, we shall see. I hope so, I would like to be reimbursed for this terrible stay. It was my birthday at that, had I known I would have stayed somewhere else. The only good thing was the view and the way the bed felt.
- Official Description (provided by the hotel):
- Our prime hotel location puts you in walking distance to the Empire State Building, Times Square, Broadway, Madison Square Garden, Herald Square, Penn Station, and many other top NYC attractions. Enjoy amenities including free hot breakfast daily during your stay, free WiFi access throughout the hotel including guest rooms, and free access to our fitness center and business center. Our guest rooms offer coffeemakers, flat-screen televisions with premium movie channels, and a work desk. We are a pet friendly hotel (non-refundable deposit required; please review our policies for more details). ... more less
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- Also Known As:
- Hampton Inn 35th St. Empire State Building Hotel New York City
- Hampton Inn New York City
- New York City Hampton Inn