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“Great location and service”

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The GEM Hotel Chelsea
Ranked #302 of 467 Hotels in New York City
Certificate of Excellence
Kaysville
1 review
“Great location and service”
Reviewed 17 March 2014

Close to the Subway and Empire State Building. Front desk helped me print some business papers when I lost them. Very nice for the price. The rooms are very clean and classy looking. Shower has plenty of good water pressure.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Jeremy J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GEMChelseaFOM, Front Office Manager at The GEM Hotel Chelsea, responded to this review, 16 June 2014
Thank you for your feedback. Glad to hear you had a great time at the hotel and enjoyed the sights and activities in the area, we hope you will be back to visit us soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,184 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (208)
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English first
Nice
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 March 2014

Loved the location! Nearby so many great places....easy way to get in after 11pm! I enjoyed the clean and nice way this hotel is kept! Kind of design! And, by the way, In front of one of the best writer in New York! ;-)




  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
2 Thank Daniel L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GEMChelseaFOM, Manager at The GEM Hotel Chelsea, responded to this review, 18 March 2014
Greetings Daniel L, we are so thrilled that our location was to your comfort and satisfaction. Your kind review inspires us to deliver our services at a higher level and we greatly value your experience with us. We are so glad to know that you have found the cleanliness of our hotel to your liking and it is our everyday commitment to provide a unique and memorable stay. We look forward to welcoming you back to Chelsea and our charming hotel.

Warm Regards,

Roman Mavashev
Front Office Manager
The GEM Hotel Chelsea
300 W22nd Street
New York, NY 10011
212.675.1911 Ext 104
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 March 2014

room is of good size for 2 person sharing. Location is good and we can ser the empire state building and metro close by too. There is a good restaurant next to the restaurant and other good eating option nearby too
. Price is good for the location and value for money.

Stayed March 2014, travelled with friends
Review collected in partnership with this hotel

Helpful?
1 Thank Jesline Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GEMChelseaFOM, Manager at The GEM Hotel Chelsea, responded to this review, 18 March 2014
Greetings Jesline Y, I am so glad to read from your delightful review that your stay was comfortable and enjoyable. It is our pleasure to create the most tranquil experience and we are grateful for the opportunity to do so. It is motivating to know our location was to your satisfaction and that Foragers Table was to your liking. We hope to serve you again soon and provide another relaxing stay.

Warm Regards,

Roman Mavashev
Front Office Manager
The GEM Hotel Chelsea
300 W22nd Street
New York, NY 10011
212.675.1911 Ext 104
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saratoga Springs, Ny
Level Contributor
44 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 13 March 2014

nice location, super friendly staff, great value, rooms are super small but the bed was comfie. Small perks like complimentary bottled water and turn down service made it feel special despite the economy of space. The bathroom was nice, although no tub. Also there is a roof deck, worth going up for nighttime city views.


  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank ScoopFrog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GEMChelseaFOM, Manager at The GEM Hotel Chelsea, responded to this review, 16 March 2014
Greetings ScoopFrog, thank you for sharing your honest review with the Tripadvisor community about your stay with us. Our dear guests will find your review interesting and informative. We are so privileged that you have selected The GEM Hotel Chelsea as your hotel of choice and are so thrilled that you enjoyed our charming location. It is our dearest pleasure to provide services that are memorable and special. I would like to let you know that we do provide larger business class rooms that provide more space and overall comfort. I agree with you and am very pleased that you enjoyed our rooftop terrace and hope the spectacular views of the city amazed you. It is truly because of our devoted team members we are able to exceed the expectations of our dear guests and your kind compliments about our staff will forever be cherished. I will most certainly share your review with my team as they will be so touched that you remember them. We look forward to serve you again and indulge you with our first class hospitality.

Warm Regards,

Roman Mavashev
Front Office Manager
The GEM Hotel Chelsea
300 W22nd Street
New York, NY 10011
212.675.1911 Ext 104
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Paris, France
1 review
Reviewed 8 March 2014

For a business trip, this hotel is very well located. The overall service was excellent and the staff very friendly. Some usefull services like shoes shine (espacially during the winter season) and the fitness center are very appreciated!
Very nice experience! I do recommand this hotel!

  • Stayed January 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Cecile J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GEMChelseaFOM, Manager at The GEM Hotel Chelsea, responded to this review, 16 March 2014
Greetings Cecile J, thank you so much for writing your wonderful review and for giving us the privilege to be of service. I am pleased our location was to your liking and that your overall stay was relaxing and enjoyable. We are so grateful to receive your wonderful compliments about our devoted staff and are thrilled that you have felt the warmth of our hospitality. It is our passion to provide services and amenities that make your stay tranquil with special moments. We would be honored to serve you again and create another exceptional stay.

Warm Regards,

Roman Mavashev
Front Office Manager
The GEM Hotel Chelsea
300 W22nd Street
New York, NY 10011
212.675.1911 Ext 104
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tucson
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 March 2014

This was a great little hotel in walking distance to much you may like to see in NY. I walked to the Empire State Building, MOMA, Grand Central Station, Korea town, the NY public library, and Rockerfeller Center.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank April K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GEMChelseaFOM, Manager at The GEM Hotel Chelsea, responded to this review, 16 March 2014
Greetings April K, thank you so much for sharing your lovely review. It is so nice to hear that you enjoyed our delightful hotel and found us near to your areas of activities. I have to say that you do a lot of walking and it is our dearest pleasure to create the most relaxing stay. We look forward to having you as our guest once again and promise to make another charming experience.

Warm Regards,

Roman Mavashev
Front Office Manager
The GEM Hotel Chelsea
300 W22nd Street
New York, NY 10011
212.675.1911 Ext 104
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lexington
1 review
Reviewed 7 March 2014

Reasonable price, but the fitness center, business center, bar and restaurant were closed when I visited, wifi speed was slow, and I couldn't turn off the incredibly bright alarm clock. I do not recommend.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank John O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GEMChelseaFOM, Manager at The GEM Hotel Chelsea, responded to this review, 16 March 2014
Dear John O, thank you for sharing your recent review with us. I am saddened to hear that your stay was less than flawless. I apologize that our fitness center and business center were not available during your recent stay, but please allow me to explain why. We are currently in the process of making our hotel better and more enjoyable for all of our dear guests, such as you. In the next few months, will have a bar/lounge with a new lobby and other exciting things that are going to take place. We have identified the concerns with our internet connectivity and have corrected these issues with our providers. It is our pleasure to be of service to you and upmost dedication to create a memorable and relaxing stay. I hope that you can give us another opportunity to truly wow you and provide the expereince that you deserve and expect from us.

Warm Regards,

Roman Mavashev
Front Office Manager
The GEM Hotel Chelsea
300 W22nd Street
New York, NY 10011
212.675.1911 Ext 104
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The GEM Hotel Chelsea

Property: The GEM Hotel Chelsea
Address: 300 W 22nd St, 22nd Street & 8th Avenue, New York City, NY 10011-2602 (Formerly GEM Hotel - Chelsea, an Ascend Collection hotel )
Phone Number:
Region: United States > New York > New York City > Chelsea , Manhattan
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
Ranked #302 of 467 Hotels in New York City
Price Range (Based on Average Rates): £££
Hotel Class:3 star — The GEM Hotel Chelsea 3*
Number of rooms: 81
Official Description (provided by the hotel):
Free Wifi. The GEM Hotel Chelsea is ideally located in "your corner of the world." We provide an intimate, boutique atmosphere and offer our guests elegantly designed rooms with luxurious amenities. This New York City boutique hotel is conveniently located in the neighborhood of Chelsea. This trendy Manhattan neighborhood is filled with chic art galleries, night club hotspots, world-famous restaurants, shopping and more. Guests are within walking distance to Penn Station and world-famous Midtown Manhattan attractions such as Madison Square Garden, Times Square, Macy's/Herald Square, the campus of New York University (NYU) and the Empire State Building. The hotel is one block from New York City's subway system. Surrounding neighborhoods include Greenwich Village, the Flatiron District, Union Square, Midtown and the Meat Packing District.The GEM Hotel Chelsea offers a wide array of amenities and services that add value. All guest rooms are smoke-free and boast LCD televisions with HD channels,iPod docking stations, cordless telephones, paraben-free bath amenities, bath robes, down pillows, plush towels and Wolfgang Puck coffee. Standard room amenities include coffee makers, hair dryers, irons and ironing boards. ... more   less 
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