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“GEM Hotel Chelsea”

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The GEM Hotel Chelsea
Ranked #301 of 467 Hotels in New York City
Certificate of Excellence
Duncan
1 review
“GEM Hotel Chelsea”
Reviewed 21 July 2014

The hotel and room were very clean. The front desk is awesome! The rooms are small so please take note. It is convenietly located, a few blocks from MSG & The Empire State Building. Overall, it was a good experience.

  • Stayed July 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Temo I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GEMChelseaFOM, Front Office Manager at The GEM Hotel Chelsea, responded to this review, 30 November 2014
Hello,

Thank you for the great review and staying with us at the Gem Hotel Chelsea. Our rooms are very cozy, but we are glad you had a good experience with us. We look forward to your next stay and to share our new and improved lobby lounge and bar!
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1,184 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
1 review
Reviewed 20 July 2014

Room was too small for two person and very dark. Did not feel comfortable and definetly other than the pictures in the internet suggested.
Location in Chelsea is great.
Roof top was also a dissapointment. Just some tables with chairs. Noisy surroundings from all the machinery.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Phillip K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane
1 review
Reviewed 18 July 2014

Good location, close to restaurants and shops, Chelsea markets and the high line. A/C was a big issue for us as it woke us every night. Difficult to get any responses via email but helpful in person..

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank 502Rich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cesate
1 review
Reviewed 18 July 2014

Right price for a nice clean and comfortable room provided with good WiFi. A bit noisy during night (my room was on The corner of The street).........................................….................

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Massimiliano S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GEMChelseaFOM, Front Office Manager at The GEM Hotel Chelsea, responded to this review, 3 December 2014
Hello,

Thank you for choosing to stay at the Gem Hotel Chelsea while visiting New York City. We appreciate your review. We apologize for the external noise surrounding the hotel, perhaps on your next stay, you may enjoy one of our interior guest rooms. We look forward to your return and to share our newly renovated lobby lounge and bar.
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1 review
Reviewed 15 July 2014

I thoroughly enjoyed my stay at The GEM Hotel Chelsea and would be happy to be able to stay there again. The front desk was friendly and helpful and there was everything needed within walking distance.

Stayed July 2014, travelled with family
Review collected in partnership with this hotel

Helpful?
Thank DONNA9051981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GEMhotelChelseaGM, Manager at The GEM Hotel Chelsea, responded to this review, 16 July 2014
Hi DONNA9051981. We're so glad that you enjoyed your stay with us. The location of the hotel is one of the great attractions for staying at the GEM Hotel Chelsea. Its something we consistently hear from our guest.

Please considering us again the next time you require accommodations in the Chelsea New York City area.

Lastly, thank for taking a few moments to share your thoughts about your stay.

Warmest
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Somers Point, New Jersey
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 July 2014

I have enjoyed staying at the Gem Chelsea many times over the past few months. I can usually find free parking on 22nd st just steps from the hotel which is an added bonus in to the already reasonably priced rooms.

  • Stayed July 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel

Helpful?
Thank mojojo9955
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GEMhotelChelseaGM, Manager at The GEM Hotel Chelsea, responded to this review, 16 July 2014
Hi mojojo9955, thank you so much for staying with us again. We love to learn that our past guests are returning. It means that we continue to meet their expectations.

I think it's awesome that you continue to locate free parking on our New York City streets. Its one of the bonuses of the GEM Hotel being in Chelsea. You get the best of both worlds. The location allows you to be in the heart of New York City near multiple trains and buses yet the neighborhood has a presence of local residents and boutique stores.

Thank you for staying at the GEM Hotel Chelsea and more important thank you for sharing your comments about your stay.

Warm regards
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Se Us
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 July 2014

Book as early as possible to get the best rate. Small rooms but ultra clean. Extremely friendly and helpful staff. I stayed for 6 days and encountered only super friendly and helpful staff throughout the hotel.

  • Stayed July 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank TOA031
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GEMhotelChelseaGM, Manager at The GEM Hotel Chelsea, responded to this review, 16 July 2014
Wow what a great review TOA031. I can't wait to share your comments with our staff members. The satisfaction of every guest is important to them so they'll be delighted when they learn that you enjoyed your stay at the GEM Hotel Chelsea as much as you did.

Please be sure to contact us directly for your next trip back to our area. We often have special rates for returning guest.

Thank you so much for providing a review. Its means a lot to us.

Warmest regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The GEM Hotel Chelsea

Property: The GEM Hotel Chelsea
Address: 300 W 22nd St, 22nd Street & 8th Avenue, New York City, NY 10011-2602 (Formerly GEM Hotel - Chelsea, an Ascend Collection hotel )
Phone Number:
Region: United States > New York > New York City > Chelsea , Manhattan
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
Ranked #301 of 467 Hotels in New York City
Price Range (Based on Average Rates): £££
Hotel Class:3 star — The GEM Hotel Chelsea 3*
Number of rooms: 81
Official Description (provided by the hotel):
Free Wifi. The GEM Hotel Chelsea is ideally located in "your corner of the world." We provide an intimate, boutique atmosphere and offer our guests elegantly designed rooms with luxurious amenities. This New York City boutique hotel is conveniently located in the neighborhood of Chelsea. This trendy Manhattan neighborhood is filled with chic art galleries, night club hotspots, world-famous restaurants, shopping and more. Guests are within walking distance to Penn Station and world-famous Midtown Manhattan attractions such as Madison Square Garden, Times Square, Macy's/Herald Square, the campus of New York University (NYU) and the Empire State Building. The hotel is one block from New York City's subway system. Surrounding neighborhoods include Greenwich Village, the Flatiron District, Union Square, Midtown and the Meat Packing District.The GEM Hotel Chelsea offers a wide array of amenities and services that add value. All guest rooms are smoke-free and boast LCD televisions with HD channels,iPod docking stations, cordless telephones, paraben-free bath amenities, bath robes, down pillows, plush towels and Wolfgang Puck coffee. Standard room amenities include coffee makers, hair dryers, irons and ironing boards. ... more   less 
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