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“Great Hotel in the heart of Mid-town”

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Marriott Vacation Club Pulse, New York City
Ranked #151 of 467 Hotels in New York City
Certificate of Excellence
GreenLeadersSilver level
Townsville, Australia
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great Hotel in the heart of Mid-town”
4 of 5 bubbles Reviewed 9 December 2013

Stayed for 5 nights in Nov 13. Amenities of the hotel were great but most of all the staff - from front desk to resturant to housekeeping were superb. Super Friendly staff that their company should be proud of. Cannot speak highly enough of the first rate service. Located within walking distance of most mid-town attractions.

Room Tip: We had rooms on the street but didn't find them overly noisy.
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Glen D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John L, General Manager at Marriott Vacation Club Pulse, New York City, responded to this review, 13 December 2013
Dear Guest,

It was our goal to ensure that your visit to the Strand was memorable from start to finish. Thank you for taking the time to share your experience with our tripadvisor readers and for your praises on the genuine care provided by our wonderful ladies and gentlemen.

We wish you very happy holidays, and a great New Year.

Warm regards,

John Loizos
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,273 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (525)
Date | Rating
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English first
Level Contributor
69 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed 8 December 2013 via mobile

Stayed here for 4 nights in NYC. Central location. Rooms slightly bigger for an NYC hotel at these prices. Free wifi. Only gripe would be that the executive chef's food wasn't up to much in The Strand Bistro. Reception and concierge were very helpful.

Stayed December 2013, travelled as a couple
Helpful?
Thank Al F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John L, General Manager at Marriott Vacation Club Pulse, New York City, responded to this review, 13 December 2013
Dear Guest,

Many thanks for taking the time to write about your recent stay at The Strand. I’m glad to know that you were pleased with our location, rooms, rooftop bar and personal service. The Bistro’s menu was undergoing some changes when you visited, so I hope that you will find it more to your liking when you come return, which I hope will be soon.

Best wishes to you and your family for a very happy holiday season and a great New Year.

Warm regards,

John Loizos
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Phoenix, Arizona
1 review
5 of 5 bubbles Reviewed 8 December 2013

The Strand is a beautiful hotel. All of my family and friends wanted to know what is the name of that beautiful hotel you are staying at when viewing my photos. They treated my husband and I so great that we felt like royalty. The staff is wonderful. The concierge department handled my city bus tour and private limo tour. My room had an amazing view of the Empire State Building. The Top of the Strand has a breathtaking view of the city. It is within walking distance to Times Square, The Empire State Building and lots of great shopping locations and restaurants. Great place to visit. I was there so celebrate my birthday which turned out to be my best birthday ever. I am looking forward to staying there again.

Room Tip: The Empire Room has an amazing view of the Empire State Building.
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cresundia H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John L, General Manager at Marriott Vacation Club Pulse, New York City, responded to this review, 13 December 2013
Dear Guest,

How great to know that we helped to make your birthday the best one ever. I was delighted to hear that the photos of your celebration showed your friends what a beautiful choice of hotel you made. It was our pleasure to have you with us, and we look forward to welcoming you back soon.

Best wishes for a happy holiday season and a very happy New Year.

Kind regards,

John Loizos
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Basel, Switzerland
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 7 December 2013

The Strand is located in walking distance to Times Square, Bryant Park, the Empire and many other sites. You can either have a great view on the Empire in a room facing 37th, but the street is noisy - or have less of a cool view and enjoy a quiet sleep. The rooftop bar offers the view to Empire and is open also in winter. The staff is very friendly and helpful. We really enjoyed the stay.
The Strand bistro has live music, check the program. Also, try the spicy strawberry martini!
Just opposite of the hotel is a great steak place, and just two blocks down is Korea town, check out the restaurants which are full of locals, always a good sign.

Room Tip: If you don't mind the New York street noise, enjoy a room facing 37th with view on the Empire, i...
See more room tips
Green Features: For the first time, I experienced that the hotel follows the 'towel rules'. If you want to be environmental friendly and use towels again, hang them on the rack - indeed they were still there!
  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank I A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John L, General Manager at Marriott Vacation Club Pulse, New York City, responded to this review, 13 December 2013
Dear Guest,

I’m glad you enjoyed our spicy strawberry martinis, and the fact that the glass roof over our sky-level bar makes for fantastic views even in winter. Many thanks for taking the time to write about our exceptional staff and comfy accommodations. We hope you’ll come back soon.

Best wishes for happy holidays and a magnificent New Year.

Kind regards,

John Loizos
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
1 review
5 of 5 bubbles Reviewed 6 December 2013

I was in New York for a business trip in October, first time in New York. Didn't know where to stay so just took a chance and picked The Strand. I am so happy I did. Amazing staff, beautiful rooms, we didn't have the most perfect view in some peoples eyes but I loved it. Front desk staff were very friendly and helpful sent us to a few great places to experience the night life. Coming back just after new years and definitly booking at The Strand.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 08shan1978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John L, General Manager at Marriott Vacation Club Pulse, New York City, responded to this review, 13 December 2013
Dear Guest,

I look forward to greeting you myself when you return to The Strand in January. On behalf of our whole team, thank you for your generous comments about our accommodations and personal service. Your praise is a wonderful holiday treat for us, and we hope you’ll make the Strand your New York home away from home.

Best wishes for happy holidays and a wonderful New Year.

Kind regards,

John Loizos
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Johannesburg, South Africa
Level Contributor
30 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 6 December 2013

In Walking distance to most of the sights, despite the smallish rooms, the Strand is recommended. The staff are both professional and helpful, from the concierge to the bellhop in a city not known for its courtesies, I would stay there again.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Greg M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John L, General Manager at Marriott Vacation Club Pulse, New York City, responded to this review, 13 December 2013
Dear Guest,

Your generous review is music to our ears. It is most gratifying to know that our team’s attentive, courteous service helped to make your stay memorable, and I thank you for taking the time to write. I look forward to welcoming you personally on your next visit to the Strand.

In the meantime, best wishes for happy holidays and a wonderful New Year.

Warm regards,

John Loizos
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Phoenix, Arizona
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 4 December 2013

Stated here for 4 nights and had no problems. Our room was small but standard for NYC. Very clean and practical. Location was great, walked to a lot of places. Short can ride to other places in the city.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MEMf00die
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John L, General Manager at Marriott Vacation Club Pulse, New York City, responded to this review, 13 December 2013
Dear Guest,

You were very kind to write a review about your recent say. Thank you for mentioning how convenient our location was for you and that the accommodations were just right.
Please come again soon.

On behalf of our whole team, I wish you a joyful holiday season and a happy New Year

Sincerely,

John Loizos
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Marriott Vacation Club Pulse, New York City

Property: Marriott Vacation Club Pulse, New York City
Address: 33 West 37th Street, New York City, NY 10018 (Formerly The Strand Hotel)
Region: United States > New York > New York City > Midtown , Garment District , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
Ranked #151 of 467 Hotels in New York City
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Marriott Vacation Club Pulse, New York City 4*
Number of rooms: 177
Official Description (provided by the hotel):
Revel in style when retreating our boutique New York resort located in the heart of New York City's Fashion District on 37th Street between Fifth and Sixth Avenues. The Marriott Vacation Club Pulse, New York City offers well-appointed guestrooms coupled with arrays of unique amenities, including an all-weather rooftop lounge overlooking the iconic Empire State Building and the city beyond. Through our centrally situated location between Penn Station and Grand Central Station, top destinations including Times Square, Broadway theater district, and elegant designer boutiques on Fifth Avenue are in close proximity. ... more   less 
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