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“What a great little hotel” 5 of 5 bubbles
Review of Marriott Vacation Club Pulse, New York City

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Marriott Vacation Club Pulse, New York City
Ranked #142 of 467 Hotels in New York City
Certificate of Excellence
GreenLeadersSilver level
Royston, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“What a great little hotel”
5 of 5 bubbles Reviewed 28 May 2014

We stayed for 3 nights two weeks ago and after reading past reviews about how good the hotel was, we weren't disappointed. The hotel is in a great location, close to 5th Avenue and the Empire State Building. There is a fabulous rooftop bar which has a retractable roof, it's not huge but is certainly a hip place. Unfortunately the weather while we were in the city was a bit dreary and misty, so we couldn't see the top of the ESB, still a great view nonetheless. We had breakfast in the bistro on our last morning and was reasonably priced and more than adequate. Our room was on the 21st floor and although not huge were of a good size and after all you are only sleeping in them and getting changed to go out.

Great location. Close to 5th Avenue and the Empire State Building. Macy's just around the corner and the lovely Bryant Park is great to people watch

The Rooftop bar was fantastic and great place to hang out!

Room Tip: An Empire Room. More expensive than the normal rooms but you have a great view of the Empire State...
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  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank angel191267
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John L, General Manager at Marriott Vacation Club Pulse, New York City, responded to this review, 2 June 2014
Dear Guest,

We are thrilled for your 5 star review, and very pleased that you so thoroughly enjoyed all of the aspects of our intimate hotel. I noticed and appreciate your excellent tip on considering our Empire rooms which have a spectacular view of the Empire State building but keep in mind that should you choose another room category without the view, you still get to enjoy the same view from our retractable all season roof top lounge.

Hope you have a splendid summer and will consider us on your next future NYC travel.

Sincerely,

John Loizos
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,264 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (523)
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English first
Vancouver, Canada
1 review
5 of 5 bubbles Reviewed 28 May 2014

The Strand is a fabulous find in NYC. The property is unique, the rooms are clean, the staff is professional and friendly, the Top of the Strand Lounge is exceptional.....and the location is amazing. Walk to theatre, tourist attractions, shopping.....close to the subway if you are going to explore other neighborhoods. Can't say enough about this wonderful hotel....

  • Stayed May 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank LaureenJan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John L, General Manager at Marriott Vacation Club Pulse, New York City, responded to this review, 2 June 2014
Dear Guest,

Your title truly makes the Strand team so very proud! Thank you so much for your heartfelt praises and hope that you and your family will return soon.

Have a beautiful summer!

Kind regards,

John Loizos
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Staffordshire
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 27 May 2014

Stayed at the Strand Hotel for our 30th wedding anniversary, after a recommendation from friends, and we were not disappointed. The staff were very friendly, the rooms very clean and comfortable, and the position of the hotel is perfect for walking to most of Manhattan (well perhaps not the financial district but the subway is nearby). The roof top bar offers a great view of the Empire State building (by the way, don't get tickets off any of the street vendors, go into the Empire State building and get your tickets there) and serves good cocktails (albeit expensive!). They have live music on Wednesday and Thursday nights and have a business centre downstairs where you can book all the major attractions (or reception will do that). As the 9.11 museum is new I'd recommend that you pre book tickets...it's a 'must see'.
There is a well priced American diner just round the corner from the hotel if you want to save money.
Overall, I'd go back to the hotel without a doubt. Allow yourself about $60 dollars if you get a taxi from JFK.
New York lived up to, and exceeded my expectations...a safe a vibrant City. Thank you to 'The Strand.'

Room Tip: Anything above the 4th floor would get rid of any traffic noise, although the road in front isn'...
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Green Features: Environmentally aware hotel with options to have your bed linen and towels changed if necessary.
  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Centurian5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John L, General Manager at Marriott Vacation Club Pulse, New York City, responded to this review, 2 June 2014
Dear Guest,

Happy belated 30th Anniversary! So glad that you chose to spend it at the Strand and glad that your friends recommendation paid off. We thank you for your fantastic praises and for your thorough insight that will help many of our readers when choosing a NYC hotel. We hope you will return to us soon and wish you continued love, health and happiness for many more years to come!

Warm regards,

John Loizos
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Virginia Beach, Virginia
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 26 May 2014

Very nice hotel, The rooms were very small but yet very nice and modern. We had a wonderful view of the empire state building. Wish the rooms had a mini refrigerator microwave or even a coffee maker. Hotel front desk were wonderful and very nice. When you return to the hotel after leaving and are greeted by name, you can't get any more professional than that! A++++++++++

Stayed May 2014, travelled as a couple
Helpful?
Thank Jackie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John L, General Manager at Marriott Vacation Club Pulse, New York City, responded to this review, 2 June 2014
Dear Guest,

Your “A” rating with infinite pluses means the world to us, and I thank you for writing. Coffee makers are always available upon request, so the next time you come, we’ll make sure that one is already in your room. And we will definitely greet you by name, because that’s important to our guest. Have a relaxing summer.

Kind regards,

John Loizos
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Caracas, Venezuela
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 26 May 2014

Great location, for couples and bussines men, one of the best views of the Empire State in NY, Will is a great bellboy, the hotel offers a good breakfast, a perfect place for share with your wife or partners

  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Ali O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John L, General Manager at Marriott Vacation Club Pulse, New York City, responded to this review, 2 June 2014
Dear Guest,

Our entire team is grateful for your generous review, and know that Will appreciates you mentioning him in particular. Thank you for recommending The Strand to people who are traveling for a vacation or on business. As you said, the location is a great, and so are the Empire State Building views.

Kind regards,

John Loizos
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Austin, Texas
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 26 May 2014

In the 11 years of visiting NYC the hospitality and service at The Strand Hotel is the best by far, they went out of their way to make us feel at home. The room was spacious and clean, we needed towels and they were delivered promptly. We ate an excellent hot breakfast and the wait staff were on top of things. I highly recommend this hotel. This will be my hotel of choice on my next visit to NYC. The view of the Empire State Building from the Top of the Strand Bar was incredible, ESB is practically on top of you from that view. Breathe taking!!!

  • Stayed May 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SacB2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John L, General Manager at Marriott Vacation Club Pulse, New York City, responded to this review, 2 June 2014
Dear Guest,

Nothing would please us more than to be your New York home-away-from-home. Thank you for writing about how welcome and pampered our ladies and gentlemen made you feel, and how much you enjoyed relaxing at the Top of the Strand. Please come back again soon, wishing you a wonderful summer!

Warm regards,

John Loizos
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, England, United Kingdom
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 25 May 2014 via mobile

This was our first visit to New York ..and along with this Hotel it didn't disappoint . Staff friendliness and professionalism , comfort and location of this hotel was perfect..
Would certainly recommend .great location for Broadway .....

Stayed May 2014, travelled as a couple
Helpful?
Thank Paul W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John L, General Manager at Marriott Vacation Club Pulse, New York City, responded to this review, 2 June 2014
Dear Guest,

It was an honor for us to help make your first visit to New York City a comfortable and welcoming experience. Thank you for taking the time to write about it, and have a wonderful summer.

Sincerely,

John Loizos
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Marriott Vacation Club Pulse, New York City

Property: Marriott Vacation Club Pulse, New York City
Address: 33 West 37th Street, New York City, NY 10018 (Formerly The Strand Hotel)
Region: United States > New York > New York City > Midtown , Garment District , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
Ranked #142 of 467 Hotels in New York City
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Marriott Vacation Club Pulse, New York City 4*
Number of rooms: 177
Official Description (provided by the hotel):
Revel in style when retreating our boutique New York resort located in the heart of New York City's Fashion District on 37th Street between Fifth and Sixth Avenues. The Marriott Vacation Club Pulse, New York City offers well-appointed guestrooms coupled with arrays of unique amenities, including an all-weather rooftop lounge overlooking the iconic Empire State Building and the city beyond. Through our centrally situated location between Penn Station and Grand Central Station, top destinations including Times Square, Broadway theater district, and elegant designer boutiques on Fifth Avenue are in close proximity. ... more   less 
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