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“Great location, service, and view”

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Marriott Vacation Club Pulse, New York City
Ranked #167 of 468 Hotels in New York City
GreenLeadersSilver level
Reviewed 29 June 2014

We found this hotel to be a great value and location. Good subway access. Friendly and helpful staff. They responded right away to any request . When we returned on check out day to pick up stored luggage let us know we'd left an item in the room and returned it.The rooftop bar has great views and good service.

Room Tip: Ask for a higher level if you have the Empire view. Fabulous.
  • Stayed: June 2014, travelled as a couple
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Thank Donna B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John L, General Manager at Marriott Vacation Club Pulse, New York City, responded to this reviewResponded 2 July 2014

Dear Guest,

Your comments made us all very happy and proud, and I extend heartfelt thanks to you for taking time to write. We know that travelers have many things on their minds, so it’s our pleasure to help with the details whenever we can. I look forward to welcoming you back.

Have a wonderful summer.

Many thanks,

John Loizos

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Reviewed 28 June 2014

Just got back today from a 1 night stay. We are Long Islanders who were in the city meeting some friends from out of town. Got a great deal for a summer rate in a hotel this highly rated. Booked a basic room and nicely asked for a complimentary upgrade. The 2 gentlemen doing check in gladly upgraded us to a 20th (highest) floor suite with and unbelievable view of The Empire State Building. Only slight disadvantage to this was that the noise from the music at the very cool rooftop bar was just slightly annoying, but we did know that it would end at midnight so it wasn't much of an issue. Speaking of the rooftop bar, we were up there and again the views were awesome. Will definitely stay here again if the situation arises. And thanks again to the 2 guys at the check in desk. It was very much appreciated.

Stayed: June 2014, travelled as a couple
Thank Vincent N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John L, General Manager at Marriott Vacation Club Pulse, New York City, responded to this reviewResponded 2 July 2014

Dear Guest,

Thank you so much for taking the time to comment on your short but satisfying stay. I am delighted that you enjoyed the terrific views of the Empire State Building both from your room and from our rooftop bar. I hope we can possibly see you again this summer. In any case, have a wonderful relaxing summer. We’ll be here whenever Manhattan is on your agenda.

Sincerely,

John Loizos

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Reviewed 28 June 2014 via mobile

Just spent a week at The Strand, great hotel, location couldnt be better. Very helpful, cheerful staff, clean comfortable room and the bed was better than my one at home! The view of the Empire State building from the roof terrace is fantastic! New Yorkers are great except the taxi drivers who rip you off every time which was the only downside of a great week.

  • Stayed: June 2014
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Thank ECBEssex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John L, General Manager at Marriott Vacation Club Pulse, New York City, responded to this reviewResponded 2 July 2014

Dear Guest,

Thank you for the enthusiastic comments about your week at the Strand. It’s great to hear that everything at the hotel was to your liking. Now if we can find a way to improve your experience with taxi drivers, we would be the first to help. Please come again soon and hope you enjoy your summer!

Warm regards,

John Loizos

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Reviewed 28 June 2014 via mobile

Fantastic staff, all helpful and polite...as most american hotels are. Nice and modern design and facilities, good location. Great nighttime views from the roof, the bar is a little expensive though. Subway is close as is grand central station. Ideal central location for easy access to all the many sights of this great city....enjoy.

  • Stayed: April 2014
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1  Thank ian1286
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John L, General Manager at Marriott Vacation Club Pulse, New York City, responded to this reviewResponded 2 July 2014

Dear Guest,

Thanks for your generous comments, and for mentioning how convenient it is to have a subway stop and Grand Central so close by. Big city traffic makes the subway an efficient way to get around. TripAdvisor readers can benefit from your wise observations.

Enjoy your summer!

Warm regards,

John Loizos

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Reviewed 27 June 2014

I've stayed at the Strand a couple of times and can report that it is consistently good. Pros - great location, in midtown and close enough to Times Square if one wants to feel touristy New york but also close to Bryant Park (Monday night summer movies), the New York Library and Grand Central. It has a great rooftop bar and the restaurant does good (if pricey) breakfast. There is also a Blacksmith Deli almost directly opposite the hotel for other options. Room amenties are fine, gym isn't very big but so long as your timing is right you should find the machine you need. Room Tip- ask for a higher floor - if you don't like noise then would suggest an inner room ( with no view) as even on the 11th floor the noise from the streets is significant if facing the street. If you sleep like the dead.. then do ask for a room with the view of the Empire state building !

Room Tip: Higher up is better
  • Stayed: June 2014, travelled on business
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1  Thank GlobalMsafiri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John L, General Manager at Marriott Vacation Club Pulse, New York City, responded to this reviewResponded 2 July 2014

Dear Guest,

Thank you so much for ticking all the boxes, and for the tips about neighborhood attractions that you shared with readers. It is always our great pleasure to welcome you, and I hope we’ll see you again soon.

Have a great summer!

Sincerely,

John Loizos

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Reviewed 27 June 2014

Recently returned from a 30th Wedding Anniversary stay at the Strand Hotel in New York. Very smart "boutique" hotel. in an excellent location. Room was very clean and nicely furnished. Bathroom was large with a wet room type shower. Could do with extra shelf space for your bits and pieces and unusually for the USA the shower preasure was not very good. Pre-paid for continental breakfast which was nicely presented but a bit of an unusual combination. Very small glass of yoghurt with a bit of fruit and nuts on top. Small muffin, croissant, and some sort of pineapple bread. Orange juice and coffee. Other breakfast options are available from the menu if you want it at extra cost. Had one evening meal in the Strand Bistro which was excellent. Very well presented and the service was very good. However, I think $28.00 for two glasses of wine is a bit steep. Visited the roof top bar which looked very nice with excellent views of the Empire State Building. However, it is not that big an area and it was very busy so we did'nt stay. Overall we really enjoyed our stay at the Strand and would definately stay again.

  • Stayed: June 2014, travelled as a couple
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1  Thank mark c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John L, General Manager at Marriott Vacation Club Pulse, New York City, responded to this reviewResponded 4 July 2014

Dear Guest,

Congratulations on your 30th anniversary! We were honored that you chose the Strand for that important occasion, and thank you for taking a moment to write. I’ll share your praise of the cuisine and presentation with new Chef Jason Tilmann of the Strand Bistro; he’ll be happy to know that you enjoyed your dinner there.

Have a relaxing summer.

Warm regards,

John Loizos

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Reviewed 26 June 2014

Very nice indeed! Worth it in all aspects: location, arrival, stay, room, breakfast, assistance, rooftop bar (Empire State building view!!!), bookings, smiles, departure. Nice staff and good value for money.

  • Stayed: June 2014, travelled on business
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1  Thank Diana L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John L, General Manager at Marriott Vacation Club Pulse, New York City, responded to this reviewResponded 2 July 2014

Dear Guest,

Thank you for the shout of applause in your headline, and for your generous comments. Nothing makes us happier than hearing that we exceeded your expectations. Please come again so we can give you a standing ovation for writing such a nice review.

Kind regards,

John Loizos

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Marriott Vacation Club Pulse, New York City

Address: 33 West 37th Street, New York City, NY 10018-6201 (Formerly The Strand Hotel)
Region: United States > New York > New York City > Midtown , Garment District , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
Ranked #167 of 468 Hotels in New York City
Price Range: £146 - £405 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Marriott Vacation Club Pulse, New York City 4*
Number of rooms: 177
Official Description (provided by the hotel):
Revel in style when retreating our boutique New York resort located in the heart of New York City's Fashion District on 37th Street between Fifth and Sixth Avenues. The Marriott Vacation Club Pulse, New York City offers well-appointed guestrooms coupled with arrays of unique amenities, including an all-weather rooftop lounge overlooking the iconic Empire State Building and the city beyond. Through our centrally situated location between Penn Station and Grand Central Station, top destinations including Times Square, Broadway theater district, and elegant designer boutiques on Fifth Avenue are in close proximity. ... more   less 
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