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“Great location for exploring Manhattan”

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Marriott Vacation Club Pulse, New York City
Ranked #164 of 471 Hotels in New York City
GreenLeadersSilver level
Reviewed 6 August 2014

Great boutique hotel nicely located in the heart of Manhattan. Very close to the theater district.
The rooftop bar is definitely a plus although our 20 year old daughter was very dissapointed she waan' t allowed there in the evening ( quitte different from Europe)
The staff is very very friendly and professional!
We will be back!

  • Stayed: July 2014, travelled with family
    • Value
    • Rooms
    • Service
2  Thank guyhubens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John L, General Manager at Marriott Vacation Club Pulse, New York City, responded to this reviewResponded 14 August 2014

Dear Guest,

Those four little words “We will be back” are the ones we love to hear. Soon your daughter will be 21 and able to enjoy our beautiful rooftop bar with you. We look forward to your return with great anticipation, and thank you most sincerely for taking the time to write.

Enjoy your summer!

Kind regards,

John Loizos

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934 - 940 of 2,357 reviews

Reviewed 5 August 2014

We chose this hotel from the internet as we loved it's decor and location to the Empire State Building, Times Square and most others tourist attractions. From the moment we walked into the Strands reception the staff made us feel special and could not do enough to help and accommodate us, this never changed throughout our 5 nights stay. The room was quite a surprise as it was quite spacious,comfortable and really nice, offering us a magnificent view of the Empire State Building. The room top bar offers outstanding open air views of the Empire State Building, not to be missed. All of the staff whether receptionist, doorman, barmen, maids or waiters were exceptionally pleasant and always totally professional, we would highly recommend The Strand Hotel in New York whether on holiday or a business trip. This is the place to stay in New York.
Dave & Yvonne from England.

Room Tip: Ask for a high up room overlooking the Empire State Building
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  • Stayed: July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank dbsakeld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John L, General Manager at Marriott Vacation Club Pulse, New York City, responded to this reviewResponded 14 August 2014

Dear Guest,

Décor, location, great rooms with iconic views – thank you for mentioning your appreciation of those elements. And please accept my heartfelt gratitude for your comments about our terrific ladies and gentlemen. They get credit for creating the attentive yet professional atmosphere you were kind enough to describe, and I have shared your comments with them.

Kind regards,

John Loizos

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Reviewed 5 August 2014

Trendy boutique hotel on W 37th. The bar and rooms were well appointed, although the rooms were a little small. This would be a great hotel if you're looking for a weekend getaway, but probably not with the kids. The rooftop bar has a retractable canopy, and is open year round. It is very trendy, and provides amazing views of the empire state building and downtown. Overall, a nice place to crash if you're in the city to party.

  • Stayed: July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Michael H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John L, General Manager at Marriott Vacation Club Pulse, New York City, responded to this reviewResponded 14 August 2014

Dear Guest,

Thanks so much for taking time to write a review. Your recommendation of The Strand for an unforgettable weekend getaway hits just the right note with many readers. Right now we are offering some terrific special rates when you book direct with the hotel. Maybe you’ll be back sooner than you thought?

Warm regards,

John Loizos

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Reviewed 5 August 2014

Spent a great few days at this hotel. It is ideally located to explore Manhattan and the view of the Empire State Building either from the roof top bar or rooms is spectacular. While the rooms are on the small size but I am told this is normal for New York however this is made up by the helpfulness and friendliness of the staff. Other than asking for a variation in the inclusive continental breakfasts (after 4 days it did get boring) I would highly recommend this hotel.

Room Tip: High up on the south side for spectacular view of Empire State Building
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  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Service
Thank Doctor1000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John L, General Manager at Marriott Vacation Club Pulse, New York City, responded to this reviewResponded 14 August 2014

Dear Guest,

It was our pleasure to have you with us, and I very much appreciate your taking the time to write a review. When you come again, as I hope you will, we make a point to add more variety to your breakfast selections.

Many thanks,

John Loizos

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Reviewed 4 August 2014

We decided on The Strand because we were meeting family for dinner near time square otherwise we would have stayed at the Benjamin our favorite NY boutique hotel. The Strand is OK it is just not exceptional. Lots of money for a little space and sharing a double bed with a kid that turns into a starfish after midnight is not fun. The bed was comfortable though (despite the starfish next to me) and it was a clean room.

  • Stayed: July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Thank brice2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John L, General Manager at Marriott Vacation Club Pulse, New York City, responded to this reviewResponded 8 August 2014

Dear Guest,

We appreciate you taking the time to share your visit with us. It appears that we were not your first consideration as your hotel of choice, but appreciate you giving us a chance. Should you wish to try us again, I would love to show you all of our room categories which I believe you will find spacious.

I completely understand the starfish analogy as I have a young one who certainly makes sleeping an experience.

Hope you and your family enjoy the rest of your summer.

Sincerely,
John Loizos

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Reviewed 3 August 2014

I would like to mention before starting the review that I have long experience staying in hotels as during my job in last 20 years I travel a lot. My wife and I stayed 6 nights at that hotel. We had great unforgatable experience starting at our very early arrival (8 PM) from night flight. We received the room right on arrival for our request. After 1 night we were mooved to our request to higher floor. The rooms are clean and comfortable. The atmosphere at the hotel is warm and young embience. All staff members are very welcoming and helpfull, I would like to thank especially to:
Front desk staff - John, Peter, Oeteka
Bell men - Willy, Carlos, Luca, Dre, Greg
Concierge - Rubin, Whitley
And to everyone else I didn't mentioned. You were all great!!
You can feel the positive atmosphere from the moment you walk in. Every request we had was answered on spot. Always the answer was positive!
The Bistro is nice and special decorated and the roof top bar has young embeince, great view and enjoyable. Many local people are coming to this place which can explain everything, as Manhattan people picking their hangout places carefully.
We have no doubts that our next stay in N.Y.C. will be at the Strand.
To the hotel managers: we could feel the high level of service and family warmth and welcome you expecting your warkers to give to all clients. I think that each and each client of your hotel feel as V.I.P. client. You can be proude of each and each member of your staff
Well done!!!

Room Tip: High floor facing south, facing the Empire State Building.
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  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank Michal & Ofer C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John L, General Manager at Marriott Vacation Club Pulse, New York City, responded to this reviewResponded 8 August 2014

Dear Guest,

Knowing you are a seasoned traveler, your depiction of your recent stay makes it an even a greater joy to read. Thank you so very much for recognizing the amazing efforts of our ladies and gentlemen who genuinely care about providing each and every guest with VIP treatment. The staff members you have mentioned will be so happy that they could be part of your memorable visit. I will also make sure to share your restaurant experience and YES the excellent leaders that help pave the way.

Kindest regards,

John Loizos

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Reviewed 1 August 2014

I was hesitant to book a hotel that wasn't a "big name" but I could not have been more pleased with The Strand! From the moment we arrived to the time we left, the service and ammenities were the very best. This was our first time driving into the city and as soon as we pulled up to The Strand the staff helped us manuever our car through the heavy traffic and unloaded our things graciously. The room with a view of the Empire State Building was a very nice size for NYC - with chocolates being delivered to the room and the beds being turned down while we were out for the evening; such a nice touch! The entire staff - from the doorman, to the front desk, to the waitress on the rooftop bar - was so professional and genuinely pleasant. I will be staying at The Strand again without question on our next trip to NYC!!

Room Tip: We had a room with a view of The Empire State Building. Very nice - especially in the evening when...
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  • Stayed: July 2014, travelled with family
    • Value
    • Rooms
    • Service
Thank Yankees67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John L, General Manager at Marriott Vacation Club Pulse, New York City, responded to this reviewResponded 8 August 2014

Dear Guest,

Thank you so very much for your fabulous review of the Strand Hotel NYC. I was so glad that your drive in was seamless and that we were able to exceed your overall for appreciating the small touches we are able to provide at turn down service. Thank you for mentioning our incredible staff they will be thrilled with you kind sentiments.

Warm regards,

John Loizos

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Marriott Vacation Club Pulse, New York City

Address: 33 West 37th Street, New York City, NY 10018-6201 (Formerly The Strand Hotel)
Region: United States > New York > New York City > Midtown , Garment District , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
Ranked #164 of 471 Hotels in New York City
Price Range: £117 - £285 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Marriott Vacation Club Pulse, New York City 4*
Number of rooms: 177
Official Description (provided by the hotel):
Revel in style when retreating our boutique New York resort located in the heart of New York City's Fashion District on 37th Street between Fifth and Sixth Avenues. The Marriott Vacation Club Pulse, New York City offers well-appointed guestrooms coupled with arrays of unique amenities, including an all-weather rooftop lounge overlooking the iconic Empire State Building and the city beyond. Through our centrally situated location between Penn Station and Grand Central Station, top destinations including Times Square, Broadway theater district, and elegant designer boutiques on Fifth Avenue are in close proximity. ... more   less 
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