We arrived on New Year's Day 2017 for 3 nights. We had booked two city view rooms for me and my husband and 14 year old twin boys. We arrived around noon so our room wasn't ready. I had asked if it was possible to upgrade our Marriott Vacation Club room but she said they don't do upgrades for MVC owners. While I was changing in to warmer clothes in the ladies room (having come from Florida), the front desk receptionist informed me that one of our two rooms was available. This was terrific as we wouldn't have to store our luggage for the day. When we got to the room we were so surprised that we had an Empire State room view. It was breathtaking! We don't know how we got the change but it was so appreciated especially since our two full days there were rain all day long. The view of ESB from the lounge was very cool. We took our boys up there before the 5PM curfew for under 18 year olds. The rooms were plenty big for 2 persons in each room. We had a nice bathroom with the glass shower door (had read others had shower curtain). There was the problem with reaching the shower handle as it was on the wall underneath the shower head so you got sprayed with cold water when turning on the shower. However, the hotel will be undergoing...More
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