I recently organized a client event at the Ace Hotel, and had my team of 10 staying in the hotel for 4 nights, and then an event for 50 in the Liberty Hall.
Firstly, the hotel is cool. Everything they do is cool. Everything.
Secondly, and this is the best bit, I thought the staff would be painfully hip and aloof to a businessman like me. Well, they are very hip, but the service our team received was some of the best I have ever had in NYC (and I come here about 10 times a year and have stayed all over). Not only are they very helpful, they make it feel like it's a friend helping you out - there is never a hint that they might be after a tip, or that something might be a little trouble. In fact when I did tip them, especially the doormen, they actually looked surprised!
In addition, I was travelling with a 6 month old daughter, and they couldn't do enough to help out. The rooms didn't have a microwave, but they were more than happy to sterilize the bottles for us.
When we arrived on the Friday night, the lobby was JUMPING! It looked like a major event was happening. We asked the doorman what the event was, and he said, "It's just Friday night", The lobby is very much a hanging out place in the day, and happening place at night. It was busy all of the time.
We were on the 2nd floor at the front, and I was worried about the noise from the Lobby, but even our daughter didn't hear a thing. It is NYC so you can always here things going on outside. Actually, that's a point - the windows aren't great. Not the end of the world I suppose.
If you can I can strongly recommend room 214. Very spacious.
At the end of the day, if you like the corporate style of a Holiday Inn or a Mariott, then this isn't for you. It's very unique and very different. But if you like to feel you are in somewhere special and different, and yet you don't want to risk something unknown, then this is the place.
Easily the best hotel I've stayed in in NYC - and I've been in a lot.
- Official Description (provided by the hotel):
- Deluxe room at the Ace Hotel. Spacious room with high ceilings, large windows and large bathroom. ... more less
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- Also Known As:
- Ace Hotel New York City