We went to the Ace Hotel, New York for 3 days and ended up staying for 11 days due to the volcanic ash crisis. We stayed in 3 different rooms so can report from a perspective of comparison. Our first room was the "budget" room which was tiny. Also the bathrom was right next to the bed and the bathroom door was ony slightly frosted so you could see straight through. On the plus side, there was a fantastic view of the Empire State building from this room. We spoke to concierge in the morning and arranged an upgrade, which we pad for to a "small" room. This was better. Then the volcanic ash crisis struck and our room was not available for our extended stay so we had to move to a "medium" room. This was much bigger and very nice. It had a guitar (which we had been asking for since we got there, they only have a few) much more space and a sofa! The decor improved with the size of the room. We spend a week in this room.
Location- it is between 5th Avenue and Broadway on West 29th Street. Getting around in Manhattan is easy although this is not the best location.
The advance price we paid with Virgin was very good compared to the rates they started charging when we had to stay longer, on average about $330 per night!!!
Virgin holidays arranged our extended stay until our departure but towards the end we had to change hotels as the ace hotel were not being as co-operative as they could have been given the circumstances, both with us and with Virgin.
The free wi-fi was a bonus, especially as it became essential at many points. They have free "computer labs" on several floors too.
Negatives - there is constant noise from some sort of ventilation system outside. When we were moved to the Carlton Hotel (also a nice place, maybe better than the ace - different style) it was the same there, I think you just get that in New York.
I would recommend this to someone looking for a funky, musicians hotel with a difference, but only for a short stay.
- Official Description (provided by the hotel):
- Deluxe room at the Ace Hotel. Spacious room with high ceilings, large windows and large bathroom. ... more less
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- Also Known As:
- Ace Hotel New York City