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“Lovely spot in the city”

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Doubletree Hotel Chelsea - New York City
Ranked #322 of 469 Hotels in New York City
Reviewed 23 May 2013

In town for business, easy check in, great room looking south over the city. The bed was big and comfortable, the bathroom was big for NYC. The room was clean, the front patio was a great place to unwind at the end of the day. I will be back.

Stayed: May 2013, travelled on business
Thank Cyborgoddess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter M, General Manager at Doubletree Hotel Chelsea - New York City, responded to this reviewResponded 28 May 2013

Cyborgoddess, thank you for taking the time to post a review regarding your recent stay with us! We are very happy to hear that you enjoyed the size of the bathrooms and beds in our rooms, and that you enjoyed our patio area. We very much look forward to your return!

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1,360 - 1,366 of 2,070 reviews

Reviewed 23 May 2013

The rooms were much smaller than I expected for a hotel costing over $340 per night. The Fitness Center had very limited weights and machines. However, the service was fantastic. Guest services were extremely helpful. The breakfast was incredible as they made special order omlettes that were very good.

  • Stayed: May 2013, travelled with family
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Review collected in partnership with DoubleTree by Hilton
Thank Ronald D G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter M, General Manager at Doubletree Hotel Chelsea - New York City, responded to this reviewResponded 5 June 2013

Ronald D G, we appreciate so much that you took time to review our hotel, and are very happy to know that you enjoyed the service, and our breakfast omelettes. As with many New York City establishments including other hotels, shops and restaurants, we do whatever we can to make the most of the space we have. We're sorry we didn't quite meet your expectations in that area, and hope that you will still return to our hotel!

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Reviewed 22 May 2013

The hotel staff was friendly and helpful but the rooms were mediocre. Elavators slow. We were on a floor were there was a football team and they were obnoxious. Restaurant was good but expensive. I think for the amount of money it costs to stay there, the least they could do is offer coffee and a danish in the morning, or a continental breakfast. I'd rather skip the darn cookie! We all need a pick me up in the am! While I'd consider coming back, I'd have to get a really good deal to stay again.

  • Stayed: May 2013, travelled with family
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Review collected in partnership with DoubleTree by Hilton
Thank Denice D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter M, General Manager at Doubletree Hotel Chelsea - New York City, responded to this reviewResponded 28 May 2013

Denice D, thank you for staying with us on your recent visit to New York City. We're sorry to hear that you were not impressed with the rooms, and that your experience was not completely to your liking. We are glad that you found our staff to be friendly and helpful. We hope you will give us another opportunity to make a good impression on you when you come back to New York City.

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Reviewed 22 May 2013

Many thanks to the staff in general, but particular appreciation to Liz, Food Service Manager, Erica, Bartender, and Tyann, Food Service Staff member. These three ladies went ABOVE & BEYOND to ensure that we were taken care of. Their Customer Service was OUTSTANDING!

  • Stayed: May 2013, travelled with family
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Review collected in partnership with DoubleTree by Hilton
Thank Heidi H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter M, General Manager at Doubletree Hotel Chelsea - New York City, responded to this reviewResponded 5 June 2013

Heidi H, thank you so much for mentioning specific employees! We make sure we share these incredible reviews with our entire staff. They work very hard so your recognition means a lot, as it does to all of us that you took your time to write a review about your stay!

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Reviewed 21 May 2013 via mobile

The hotel was busy but clean. Location was great for walking, restaurants and shopping. There are a couple of drawbacks, only two elevators, so service uses the same ones as guests. In the morning, the wait for an elevator was quite long, however, the staff was very attentive and friendly. Serviceable small bar/ restaurant. Prices in NYC can be crazy, so this hotel was quite reasonable in the scheme of things. We would stay again, it was an overall good experience.

  • Stayed: May 2013
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Thank Travelchef39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter M, General Manager at Doubletree Hotel Chelsea - New York City, responded to this reviewResponded 28 May 2013

Travelchef39, we are so glad that you found our hotel to be clean, reasonably priced, and the staff to be attentive and friendly, and the location to your liking. Please return soon!

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Reviewed 20 May 2013

The hotel was as per previous experience a total winner and a pleasant stay. Good value from a rates and indulgence point of view versus various other similar venues in the vicinity. Perfect location and within striking/walking distance from most of the major to do and to see tourist attractions New York has to offer.  THX!!

  • Stayed: May 2013, travelled solo
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Review collected in partnership with DoubleTree by Hilton
1  Thank Stuart H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter M, General Manager at Doubletree Hotel Chelsea - New York City, responded to this reviewResponded 28 May 2013

Stuart H, please accept gratitude on behalf of our entire staff for your kind words, and for returning to stay with us from such a distance.

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Reviewed 19 May 2013

We had a large group stay at this hotel. It's close to tourist areas, food and shopping. The hotel staff was very helpful and any issues were handled quickly and professionally. I highly recommend Smithfield on W 28th for dinner. Willie runs the place and chef Paul runs the kitchen.

  • Stayed: May 2013
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Thank lovestotravel894
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter M, General Manager at Doubletree Hotel Chelsea - New York City, responded to this reviewResponded 28 May 2013

Danielle C, thank you so much for your kind words regarding our staff, and for the incredible restaurant tip. We are glad you enjoyed the hotel's proximity to tourist attractions, food and shopping. We hope to welcome you back to the city on your next visit, on your own or in a group.

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Additional Information about Doubletree Hotel Chelsea - New York City

Address: 128 West 29th Street, New York City, NY 10001-5301
Phone Number:
Region: United States > New York > New York City > Chelsea
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#192 Family Hotel in New York City
#204 Luxury Hotel in New York City
#211 Business Hotel in New York City
Price Range: £101 - £374 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Doubletree Hotel Chelsea - New York City 4*
Number of rooms: 236
Official Description (provided by the hotel):
Relax in the comfort of our beautiful DoubleTree by Hilton Hotel in Chelsea. Choose from a variety of room types including Empire State Building views. Our hotel is located in the heart of New York City but right outside the hustle and bustle of the noisy city streets. ... more   less 
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Also Known As:
Doubletree New York City

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