Nearly every employee I encountered displayed a lack of customer-oriented service. Slow, inattentive restaurant staff, lazy, flippant front desk team. Lobby was continually disheveled with boxes all around. Facility could easily use at least one more elevator...S-L-O-W service. If you need a Hilton property in this area, I'd strongly suggest opting for the ones on/around 26th. I won't be back at this property ever.
- Official Description (provided by the hotel):
- Relax in the comfort of our beautiful DoubleTree by Hilton Hotel in Chelsea. Choose from a variety of room types including Empire State Building views. Our hotel is located in the heart of New York City but right outside the hustle and bustle of the noisy city streets. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Travel Republic (UK), TravelUp, Expedia, Odigeo, Hotels.com and Hilton Hotels Direct so you can book your Doubletree Hotel Chelsea - New York City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Doubletree New York City