I booked this hotel as it was advertised that the hotel was totally renovated in 2013. My three friends and I arrived to find stacks of garbage bags on the street just outside of the entry way. The lobby was very small and the furniture was filthy. The rooms were tiny (even by NY standards). The shower pull bar had rust running down the side of the shower. The carpet was stained and had trash on it from a previous visitor. We took the paper top off the glasses to find lip marks and smudge marks all over the glasses. While we were out touring the city we received a notice that the hot water was out and they were repairing it. That was the final straw. We checked out the next day and went to the Waldorf Astoria for the remainder of our visit. BTW, the price of the Waldorf was only slightly higher than this Doubletree, but it was an immaculate, wonderful place to stay.
- Official Description (provided by the hotel):
- Relax in the comfort of our beautiful DoubleTree by Hilton Hotel in Chelsea. Choose from a variety of room types including Empire State Building views. Our hotel is located in the heart of New York City but right outside the hustle and bustle of the noisy city streets. ... more less
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- Also Known As:
- Doubletree New York City