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The Standard, High Line
Ranked #151 of 471 Hotels in New York City
Certificate of Excellence
Reviewed 18 July 2011

OMFG. After four nights at The Gansevoort this is exactly what I needed.

Calm, beautiful, glamorous, incredible service, amazing food, impeccable interiors and the softest sheets and comfiest bed that ever existed.

yum

  • Stayed: July 2011, travelled on business
    • Value
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Thank Zoë B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,175 - 2,181 of 2,960 reviews

Reviewed 17 July 2011

This is such a sensational hotel...the location is just insanely good. So many of the best bars, restaurants and clubs in NYC are just around the corner!

The views are extraordinary.

My only negative comment is the 2 bars (one indoor, one outdoor) on the top floor of the hotel are too prententious. It was very difficult to get into the outdoor rooftop bar - couldn't get in the first day, then the 2nd I had to go outside to get a stamp, and was almost refused entry b/c my name wasn't on the guest list...which I didn't know about. But...overall I would still recommend this hotel, and will definitely stay there next time I'm back in NY.

  • Stayed: July 2011, travelled solo
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1  Thank Fionanmcl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 July 2011

The Standard New York must be THE place to be in NYC right now, considering the permanent crowd hanging out everywhere - the Standard Grill, the Biergarten, the Top Bar, Le Bain...
We stayed in an Empire Corner Room, with floor to ceiling windows and views of the city and of the Highline. The room is smartly furnished - very scandinavian - and quite comfortable. We would recommend this hotel for a romantic getaway.

  • Stayed: July 2011, travelled as a couple
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Thank Andreas7777777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 July 2011

To be fair, the hotel aesthetically is very special, the lobby is nice, the pathway to the elevators (and the elevators) are really cool, and the rooms are very small but very nicely furnished...

BUT...

How can it be possible that the guests of the hotel CANNOT access the rooftop bar, which was one of the reasons we choosed this hotel for spending our first night in NYC. After spending close to 1 hour on the line, the bouncer asks us "who invited us?" and when we reply that we are guests of the hotel, who just flew in, he says "sorry but this bar is private after 10 PM".

That is nonsense after paying 300 USD for the night.

I will never return to this hotel. Thank God that we booked the rest of our stay in NYC at the W.

  • Stayed: July 2011, travelled as a couple
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Thank albertoGYE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lemmondd, General Manager at The Standard, High Line, responded to this reviewResponded 1 August 2011

Thank you for your comments, and I am sorry to hear of your experience concerning the Top of The Standard. While this space is a private area after 10pm, we want our guests to experience the amazing views and stunning space we offer. This area is open for Sunset Service Monday– Friday from 4:00pm until 11:00pm (last call at 10:30pm), and on Saturday and Sunday from 2pm until 11pm (last call at 10:30pm) until our re-opening in September. I hope that you will come back to visit us in the near future, and I am happy to help in setting up a table for you during this timeframe on our 18th Floor.

Kind Regards,

David Lemmond
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 July 2011

Have stayed at the standard twice in July for business purposes. What is smashing is the view from the hotel. It just doesnt get any better. Rooms are relatively small, but super nice. Modern in a very cosy way. Whether MePa is your kind of place is a matter of taste. Personally I find it slightly silly at night, but wonderfully calm and creative at day.

Now to the negative things: the service is rediculously bad. Hardly ever a smile or "welcome" from anyone, slow service, totally random whether someone helps you with luggage etc. Finally the Standard does nothing to make customers feel that they are main focus of the staff and the hotel as such. Most clearly illustrated by the lack of access to the wonderful rooftop bars. Hotelguest are kicked out at 22, because that is whene the hotel earns extra money by renting it out for private parties. Add to this the experience I had, where I had invited business contact for a drink at 19 - i.e. Before normal kick-out-time - but unfortunately that day everything had already been rented oyt to private parties. Anyone bothered to at least inform the hotel guests? Of course not.

So if you look for a beautiful hotel with great views go for it! if you want to have a place with good service and a feeling of being welcome at your hotel. Stay far away from the Standard

  • Stayed: July 2011
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1  Thank Djgjgjrrrf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lemmondd, General Manager at The Standard, High Line, responded to this reviewResponded 1 August 2011

Thanks for your feedback, and I'm glad you enjoyed our design and our views! I hope that you will be able to join us again soon, and that the level of service experienced on your last stay does not dissuade you from coming back. I've shared your comments with our staff, and want you to know that this is not indicative of the level of customer service we aim to provide. While our bars and event spaces have grown quite popular and are at times booked for different events, we do want our guests to experience these great spaces and have procedures in place to let our guests know when these spots are reserved. I apologize for your experience, and invite you back to join us for Sunset Service on your next stay. We are closed for late night service for the remainder of the summer, though we (and the city) look forward to our re-opening in the Fall!

Thanks again Djgjrrrf, and please don't hesitate to contact me with any questions.

Kind Regards,

David Lemmond
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 July 2011

With the views, the beautiful people, the high line and the exhibitionist-encouraging room layout, this place is all about watching, viewing & showing off. The view from the deluxe king is incredible, from the roof it is breathtaking. Whilst the meatpacking is a little "bridge-and tunnel" it's still great fun. Great place to party, not for those after a quiet break (why are you in NYC?)

  • Stayed: July 2011
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Thank andrewdevitt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 July 2011

Rooms are very, clean love the area, great view and location out from hustle and bustle of New York loved fitness room staff very accomodating

  • Stayed: September 2010, travelled with family
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Thank Amanda94_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Standard, High Line

Address: 848 Washington Street, at West 13th Street, New York City, NY 10014-1308 (Formerly The Standard New York)
Phone Number:
Region: United States > New York > New York City > West Village , Manhattan
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#117 Luxury Hotel in New York City
#132 Business Hotel in New York City
#176 Romantic Hotel in New York City
Price Range: £207 - £432 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Standard, High Line 4*
Number of rooms: 338
Official Description (provided by the hotel):
Rising above a former elevated train line that has become downtown’s favorite public park, The Standard, High Line is located in New York City’s Meatpacking District. Every one of the 338 rooms features a full wall of floor-to-ceiling windows with sweeping views of Manhattan and/or the mighty Hudson River. The hotel’s inviting and scintillating public spaces include a bustling German beer garden at ground level, the rooftop discothèque Le Bain, the legendary Top of The Standard, and an outdoor public plaza with rotating art installations and a winter ice rink. A neighborhood staple, the award-winning Standard Grill melds a brasserie atmosphere with new American cuisine. ... more   less 
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Also Known As:
The Standard New York Hotel New York City
Standard New York City
The Standard New York City

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