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“Great Midtown Location & Excellent Staff”

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Hilton Garden Inn New York/West 35th Street
Ranked #87 of 469 Hotels in New York City
Certificate of Excellence
Reviewed 7 February 2014

If you don't know where to stay, pick this hotel.

A great location that is close to to just about everything … Penn Station, Broadway, Times Square, & Macy's. If you are flying into JFK, take LIRR to Penn and walk you can be there in 30 mins; much faster than the Subway by 30 mins. About 10 minutes walking distance to Times Square OR 1 minute to the entrance to the Subway. Close to it all, but away from the hustle and bustle and noise. (While mostly quiet, you will hear some street noise and sirens, the nature of being in a big city.)

Staff are superb, everyone one is friendly and welcoming from the moment your step in to the minute you leave. Very knowledge able about the area. Hot breakfast with cooked to order omelettes in the morning, Luis makes them perfectly.

Recent renovations of the lobby have it upgraded with flowing drapes and more relaxed atmosphere. They also built a larger luggage storage area. Where you can leave your bags on check-out day whilst you enjoy the City until your departure.

Enjoy the standard amenities in the room: Kuerig, fridge, hairdryer. Rooms ARE a bit larger than other hotels. The extra space is quite nice.

  • Stayed: January 2014, travelled with friends
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Thank Lee P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elan B, Guest Services Manager at Hilton Garden Inn New York/West 35th Street, responded to this reviewResponded 9 February 2014

Dear Lee,

Thanks for the AMAZING review! We are delighted to hear that you had such a GREAT stay with us at HGI35. We're also happy to hear that you enjoyed our new and improved Lobby. We look forward to welcoming you back in the near future.

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2,425 - 2,431 of 5,277 reviews

Reviewed 6 February 2014

Great service, Great Location, Great view, Great Gym, Great breakfast!!! The entire staff was awesome - Check in was a breeze and check out even quicker! Had a nice warm breakfast each morning at the restaurant. The office was awesome as I was able to print out tickets to shows and tours at no additional cost. I loved the location - walking distance to Times Square and steps away from the subway which makes it easy to explorer the city. I will come back to this hotel - Thanks Hilton for making my stay awesome!

Room Tip: Rooms facing the Empire State building and 18th Floor views were great!!
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  • Stayed: January 2014, travelled with friends
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Thank evelyna z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elan B, Guest Services Manager at Hilton Garden Inn New York/West 35th Street, responded to this reviewResponded 7 February 2014

Dear evelyna,

Wow!!! Thanks for the unbelivably amazing review. We are so happy to hear that you found our staff to be so great along with the rest of our hotel. We recognize that you have a choice when visiting NYC and we greatly appreciate you choosing HGI35. We hope you come back soon!

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Reviewed 6 February 2014

This hotel has a great location! Close enough to everything you want to be near, but not right in the middle of all the noise. The room was clean and was equipped with a mini fridge which was a bonus. The shower was nice!! The staff was pleasant. Would definitely stay in again.

  • Stayed: April 2013, travelled with family
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Thank KristenMac2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elan B, Guest Services Manager at Hilton Garden Inn New York/West 35th Street, responded to this reviewResponded 7 February 2014

Dear Kristen,

Thanks for taking the time to write a review of our property. I'm delighted to hear that you were able to enjoy all that NYC has to offer while being able to relax at our hotel. Sounds like you had an amazing trip to New York. I hope to have the opportunity to welcome you back in the near future.

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A TripAdvisor Member
Chicago, Illinois
1
Reviewed 5 February 2014

Simple but excellent hotel in a great location. The entire staff was very helpful. The service at this hotel was similar to the service you would get at a four seasons hotel, it was that good. My room had a small fridge, microwave, coffee maker and hair dryer...all were helpful additions. Room was clean and neat. Heating and AC both worked really well. When I come back to NY, I will definitely be staying here again.

  • Stayed: February 2014, travelled on business
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Review collected in partnership with Hilton Garden Inn
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elan B, Guest Services Manager at Hilton Garden Inn New York/West 35th Street, responded to this reviewResponded 7 February 2014

Dear TripAdvisor Member,

Thanks for the amazing review! We greatly appreciate the kind words about our excellent customer service. We are also glad to hear that you enjoyed all of the amenities that our hotel has to offer. We look forward to welcoming you back to HGI35 in the near future.

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Reviewed 5 February 2014

I always enjoy my stay at this hotel, the staffs are very positive and always willing to help and assist with your needs. I like the location because its close to most attraction and within walking disatance

  • Stayed: February 2014, travelled on business
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Review collected in partnership with Hilton Garden Inn
Thank Dillon B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elan B, Guest Services Manager at Hilton Garden Inn New York/West 35th Street, responded to this reviewResponded 7 February 2014

Dear Dillon,

Thanks for the great review! We greatly appreciate all of our guests and are happy to hear that you found our staff to be helpful and friendly. I'm also glad that you have chosen HGI35 as your go-to hotel for your visits to New York City. We look forward to welcoming you back in the near future.

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Reviewed 4 February 2014

My boyfriend came in from out of town and we decided its the best we could see from previous reviews. The Hilton 35th street location was casually pleasant for our weekend getaway! Its location is convenient to all the major trains and sites, times square is a nice walk. My boyfriend and I had reserved the Cityview kind bed room, which was on the smaller side of what I'm use to but, its Manhattan! Wasnt cheap! Although small, its decent for 2 people. Nice size tv, bathroom and small fridge. Our view was obstructed but can see the large buildings. Everything was clean and had a place. Would definitely stay here again!

Room Tip: If you want to view the empire state building I would advise to call hotel and have them note that o...
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  • Stayed: January 2014, travelled as a couple
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Thank Aja0303
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elan B, Guest Services Manager at Hilton Garden Inn New York/West 35th Street, responded to this reviewResponded 7 February 2014

Dear Aja,

Thanks for taking the time to write a review of our hotel. I'm glad that you enjoyed your stay with us! We recognize that you have a choice when visiting NYC, and greatly appreciate you choosing The Hilton Garden Inn/West 35th Street. Come back soon!

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Reviewed 3 February 2014

The Hilton Garden Inn on West 35th street is located in one of the best neighborhoods in NYC to do sightseeing, restauranting, and shopping. It is a short block to Macy's on 34th Street, less than 4 blocks to Madison Square Garden, 3 blocks to the Empire State Building. You are also surrounded by many of the best restaurants in New York. A subway station is just steps from the front door. While during the day this is one of the busiest areas in Manhattan, this part of 35th street is actually somewhat quiet. So, you get the best of both worlds; the excitement of Manhattan without the unwanted noise, traffic, and lights that are common to Manhattan. And, if you look thoroughly enough, you may be able to find this hotel at a price under $100 a night, which is quite a bargain when taking other aspects such as cleanliness and comfort into consideration. The Hilton Garden is a fairly new constructed hotel. The staff is attentive, helpful, and friendly. My room and view were way above my expectations considering the deal I got on the price. Highly recommended.

  • Stayed: January 2014, travelled solo
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1  Thank roccoz18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elan B, Guest Service Manager at Hilton Garden Inn New York/West 35th Street, responded to this reviewResponded 7 February 2014

Dear rocco,

Thanks for taking the time to write a review of our hotel. I couldn't agree more, our location can't be beat! I'm happy to hear that you found our Front Desk staff to be so helpful and friendly. We look forward to your next visit to HGI35!

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Additional Information about Hilton Garden Inn New York/West 35th Street

Address: 63 West 35th Street, New York City, NY 10001-2202
Phone Number:
Region: United States > New York > New York City > Midtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
#36 Family Hotel in New York City
#37 Business Hotel in New York City
#42 Best Value Hotel in New York City
#70 Romantic Hotel in New York City
Price Range: £109 - £391 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn New York/West 35th Street 3*
Number of rooms: 298
Official Description (provided by the hotel):
Ideal Midtown location with COMPLIMENTARY amenities including Internet, fitness center, business center & more! Hilton Garden Inn New York/West 35th Street was built in 2009 and is perfectly located in Midtown Manhattan just steps from some of New York's best attractions including the Empire State Building, world-famous Macy's at Herald Square, Times Square, Broadway theaters, Fifth Avenue shopping and Madison Square Garden/Penn Station. Located on West 35th Street between 5th and 6th Avenues, this ultra-modern hotel is close to many restaurants, lively nightlife, sightseeing and New York City’s best shopping. The hotel is walking distance to all major subway lines and is convenient to Jacob Javits Convention Center, Port Authority Bus Terminal, Grand Central Terminal and all (3) area airports.The hotel features 298 newly built, contemporary guestrooms each equipped with 32-inch LCD flat panel television, refrigerator, microwave, safe, coffeemaker large work desk with ergonomic chair and complimentary Internet access with secure remote printing to the hotel’s Business Center. COMPLIMENTARY amenities include high-speed lobby and guestroom Internet access, 24-hour Business Center, 24-hour Fitness Center, morning coffee and tea in the lobby and USA Today®. Additional onsite amenities include The Great American Grill (located in the hotel lobby and open daily for breakfast), lobby lounge with flat-screen television, evening room service, 24-hour Pavilion Pantry (stocked with your favorite snacks, drinks & toiletries) and Concierge/Theater Ticket Desk. The hotel is 100% non-smoking. Self parking is available. The hotel allows service pets. ... more   less 
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Also Known As:
Hilton Garden Inn New York West 35th Hotel New York City

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