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The Marmara Manhattan
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Reviews (982)
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Reviewed 8 April 2014

We stayed early march in this Hotel. The staff was very friendly and helpful. The housekeeping was extraordinary and the room very comfortable. I recommend this hotel for a stay in New York.

The location is also very convenient. There are restaurants and convenience stores in walking distance.

The only temporary problem of this hotel is the subway construction, but this will end. So ask for a room in a higher floor.

Room Tip: Ask for a room in a higher floor because of the subway construction.
  • Stayed: March 2014, travelled as a couple
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1  Thank MiyanouD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marmaramanhattan, Guest Relations Manager at The Marmara Manhattan, responded to this reviewResponded 27 May 2014

The backbone and unsung heroes of every great hotel is embodied within housekeeping, thank you for pointing out their “extraordinary” efforts, each and every one are deserving of such high praise. Many thanks for sparing valuable time for this great review, and we hope for many, many return visits.
Best,

The Marmara Manhattan Management Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 April 2014

Our first over night stay in New York, staying for four nights. The deal we had appeared to be good value for money and was not sure quite what to expect in this part of New York. Situated on 3rd and 94th Street it is only 10 minutes to walk the two blocks to 96th Street for the Subway and another 10 minutes for a further two blocks to the wonderful Central Park. Near to the Marmara there are several good eating places offering exceptional food at value prices.
The accommodation more than fulfilled our expectations, having a large double bedroom with flat screen tv, a comfortable spacious lounge area and a fully equipped kitchen with all the necessary utensils, crockery, microwave, dishwasher and full oven. (Who needs to cook when in NYC). the bathroom was adequate but a little dated. Complimentary tea and coffee provided on a daily basis.
The staff at the Marmara were outstanding. Front desk were helpful with all our enquiries and nothing was too much trouble. Would certainly stay there again!

Room Tip: New subway being built outside but not too intrusive. visually a mess, but not much noise. (We slept like babies and were not disturbed). A higher floor may be advantageous which may be quieter and offer views.
  • Stayed: April 2014, travelled with friends
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1  Thank Aspelsman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marmaramanhattan, Guest Relations Manager at The Marmara Manhattan, responded to this reviewResponded 22 April 2014

We took a vote, and have positively found our new catch phrase, “New York New York- the Marmara Way” our talented staff are now working on the song, hey you never know. Earnestly we are delighted by your review touting everything from “value and location” to “outstanding” staff, however not worry we will give full credit for the title. We hope to have the first draft ready for your approval when you return.

The Marmara Manhattan Management Team

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Reviewed 4 April 2014

This was our first time ever in New York City and we really didn't know what to expect. We booked the Marmara Manhattan with WestJet Vacations mostly because of the price and positive reviews here on Trip Advisor. We were definitely NOT disappointed. On the first night, we were in a decent one bedroom suite on the 5th floor. Although it was fine overall, it was too close to the noisy street below so I asked the front desk staff the next morning if there was another room available on a higher floor. Dennis was extremely accommodating and promptly moved us up to the 18th floor where we were thrilled to find ourselves in what was actually a two-bedroom suite with the second bedroom and bathroom locked off. We had a magnificent view of the city through the wrap around windows and large balcony. There was a spacious living/dining room and fully-equipped kitchen (dishwasher too!) and the bedroom had a comfy king-size bed, double dresser, huge closet and lovely ensuite bathroom. The location is very convenient as well with a Bagel Express and 24 hr grocery store right across the street. The subway station is an easy 10 minute walk away and the neighbourhood seemed very safe with lots of other shops and restaurants/bars nearby. The front desk staff was always helpful, especially Dennis! Thanks for a marvellous time in the Big Apple. We will definitely be back!

  • Stayed: April 2014, travelled as a couple
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2  Thank savarynana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marmaramanhattan, Guest Relations Manager at The Marmara Manhattan, responded to this reviewResponded 22 April 2014

It is the greatest of pleasures to see our city through the eyes of first time visitors to our boundless city. We are exceptionally happy that we were able to host your first ever New York City experience and immensely flattered we were able to exceed the expectations of our new friends with no expectations. We hope you cherish your memories as much as we do, hurry back.

The Marmara Manhattan Management Team

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Reviewed 30 March 2014

We have over the last 5 years stayed at the hotel. It is very good value for money with very nice rooms and wonderful views. Only negative is something that hotel has no control over and that is the building of a new subway so sometimes the roads around the hotel are closed. Staff are very welcoming and pleasant.

  • Stayed: December 2013, travelled on business
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Thank Jan d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marmaramanhattan, Guest Relations Manager at The Marmara Manhattan, responded to this reviewResponded 22 April 2014

You are the dream of every Hotel, unfailingly and enthusiastically loyal. There are simply no words to express our gratitude, thank you.

The Marmara Manhattan Management Team

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Reviewed 29 March 2014

We have just stayed at the Marmara Manhattan for a period of 6 weeks.

I am a nanny travelling with a family, and because of this we were looking for a 4-bedroom apartment/suite in New York City, and found it nearly impossible to find something suitable.

The three-bedroom suite was perfect for our needs - the queen bedroom with ensuite provided a private area for myself (the nanny) and the walk-in-robe in the master bedroom was the perfect size to put the baby's port-a-cot (you could even fit a rollaway bed in there if you wanted) so that he had his own "room" (which was one of our requirements) but was still close to his parents.

I've stayed in quite a few New York hotels, and I have to say that I didn't think it was even possible to get a suite of this size in the Manhattan area. The bedrooms are large and the beds are VERY comfortable, with nice white cotton linen and duvets/doonas.

The washer/dryer in the room worked well, and made doing laundry so convenient and easy. The kitchen has a dishwasher which they provide dishwasher liquid for in a big bottle, which was great.

The heating worked really well and we were in NYC at a very cold time. Water in the bathrooms was hot (which is a good thing).

There are computers (3?) in the lobby for guest use, and they have printers as well, so that you can print out tickets, boarding passes etc, for no charge. There is also a drink vending machine and a snack vending machine in the lobby.

Of course, there were some "not so good" things, but they didn't disturb our day-to-day life enough to be "negatives".

If you are planning on staying a long time and or doing any serious cooking you might need to pick up some extra utensils - what is provided is very basic, we had to buy a decent knife, a cutting board and an oven dish to be able to make basic meals. The standard provisions include steak knives, regular cutlery, plates/bowls/mugs/tea cups/glasses/wine glasses. Two saucepans (1 large, 1 small) and one small frying pan, and basic utensils (egg flip, spoon etc.)

Other reviews have mentioned the noise from the street in relation to the 2nd Avenue Subway project. We were on the 23rd floor and still heard noise from the street, including noise from the subway project starting from 7am. This is easily rectified with earplugs if you are a light sleeper, but be aware that the noise does exists and can be heard from quite high up - also sirens etc. are loud, and there is a hospital across the road so sirens are often frequent. However, I don't think there are many places in Manhattan that you can escape this day-to-day noise, and it didn't affect the children napping during the day so it didn't really bother us. This project is not supposed to finish until 2016.

The window blinds are white and have gaps around the edges, which means that they don't block out all the light, particularly on the northern/eastern side of the building where the sun rises. I struggled to sleep in past 6am on a lot of days due to this, and because the rooms are painted white and have white linen the light bounces around a lot.

The internet was frustrating as there are apparently numerous routers in the hotel and our computers/iPads continually disconnected and reconnected. We spoke to staff a couple of times about it, but in the end we just made do. It wasn't too bad, but frustrating when it would drop out in the middle of an important Skype call/meeting.

In general the property is showing signs of wear and tear, but is clean, comfortable and has very friendly staff.

The staff were wonderful - Dennis and his front-desk staff were always helpful and friendly. The doormen were always friendly and willing to go up to the corner to hail us a cab on cold days. For an extended stay housekeeping came once a week and were flexible with what time we wanted it done (due to children's sleeps). Requests to the front desk were responded to quickly.

Although a little out of the way, the area is safe and has the necessary amenities - there is a Rite Aid Pharmacy on 96th St, just a 2 minute walk away. There is a Key Foods Supermarket on 92nd St, 2 minutes in the other direction. Up on 94th and 3rd Avenue there is a Duane Read, and a CVS up on 91st and 3rd. About a 10 minute walk away there is a large strip of shops on 86th Street between 2nd Ave and Lexington, including Borders, Childrens Place, Foot Locker, Best Buy, Victoria's Secret, H&M etc. There is also a good grocery store called Fairway which sells lots of organic products and also has a good international section. Beware the crowds at Fairway on the weekends though - try and go on a weekday!

There is a good Italian place across the road (Nick's) and if you check out grubhub.com there are hundreds of restaurants locally within walking distance, or alternatively, who deliver.

The "6 local" subway is on 96th and Lexington (about a 10 minute walk - others have said that it is "uphill" but I just wanted to point out that this hill is quite slight, and very manageable). The 4 & 5 train are also on this line (the green line) but they go express and the closest stop is 86th St and Lexington (15-20 minute walk). The subway doesn't go directly to midtown/Times Square but you can change to the NQR (yellow) trains at 59th/Lexington stop. A taxi to 86th Street is only about $6 (plus tip) and a taxi to midtown/Times Square is about $15-20 (plus tip), depending on the traffic. Allow about half an hour to get to the Theatre District in busy times.

Overall I would definitely recommend the Marmara to families needing "space" in New York City, where it is hard to find, and to people not necessarily wanting to be in the busy-ness of Midtown and the tourist areas. The views from the higher floors are gorgeous, and I will miss being able to see the Empire State Building from my living room window!

Room Tip: Ask for a high room to try and get away from the street noise, but beware that even on the 23rd floor we heard a decent amount of street noise.
  • Stayed: March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank madsin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marmaramanhattan, Guest Relations Manager at The Marmara Manhattan, responded to this reviewResponded 22 April 2014

We have thought about and all we can say is...WOW! So comprehensive, honest, fair and well just wonderful. Thank you for your gargantuan efforts, they are very Impressive, constructive, and taken to heart.

The Marmara Manhattan Management Team

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