We enjoyed our 10 nights stay at aka Sutton Place apart from the smell of cigar smoke coming into our apartment from a shared ventilation system.
We chose to stay at aka because they advertise the building as "SMOKE FREE" and one of our traveling companions suffers from very bad asthma. Unfortunately it took us 2 days to get any action to prevent our neighbors from smoking.
The staff at the front desk were not effective in stopping the problem and the night manager hung up on us when we rang down to complain..... His attitude was far from pleasant and not worthy of this position.
As management had no idea how to handle the problem, we had to intervene by thumping on the neighboring door and yelling out to stop the smoking. Eventually they got the message!
It took 2 days to get the rancid smell of stale cigars out of the apartment.
It's not a bad place to stay .... BUT check out if you have smokers on your floor before checking in.
- Official Description (provided by the hotel):
- Located in one of the City's most prestigious neighborhoods, AKA Sutton Place is steps from Madison Avenue shopping, world-class restaurants and cultural landmarks. Designed for stays of a month or longer, AKA Sutton Place offers sophisticated, fully-furnished spaces including recently redesigned one- and two-bedroom suites and penthouses with gourmet kitchens, spacious living and dining areas, and hardwood floors. Additional amenities include a private lounge with fireplace, marble bar for coffee and cocktails, private garden, fitness and business center, brand new private cinema, and a newly redesigned indoor swimming pool. Complimentary WiFi and local phone service with personal voicemail is also available. ... more less
- Reservation Options:
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- Also Known As:
- Aka Sutton Place Hotel New York City
- Sutton New York City