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“Great Hotel & Location”

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The New Yorker A Wyndham Hotel
Ranked #278 of 471 Hotels in New York City
GreenLeadersSilver level
Reviewed 12 December 2011

Great Hotel quality price good location across from NY Penn station , 2 blocks from Macy's
(for shopper's)
Few blocks from Time Squares

Great staff front desk , luggages too !

Room small but you don't go to NY to stay in your room , out in walk amazing city !

bad thing is they need to update all windows noise & cold draft !

Dec 09 2011 Week-end !

Room Tip: I think it's noisy everywhere it's NY !
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  • Stayed: December 2011, travelled with family
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Thank G B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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8,037 - 8,043 of 11,955 reviews

Reviewed 11 December 2011

i had a really nice 4 night stay here. the rooms in new york are notoriously small, and this one wasn't as small as i was expecting, there was a double bed and room to stand either side of it, a flat screen tv and a desk. all nicely furnished. the bathroom, was on the small side, but everything was clean and functional, really powerful shower too. my room was on the 22nd floor, my view was of the hotel building, so not much of a view, but i'm sure if you were on the other side of the building the views would be spectacular. check in and check out went really smoothly, the staff were friendly. the hotel is right across the street from penn station, so great transport links, (worked great for me going to a giants game) and its just a few blocks from macy's and the empire state building, also not that long of a walk into times square if you want to do the touristy stuff.
The lobby of the hotel was really nice too, big christmas tree in there too as it's december. the tick tock diner was ok, reasonably priced. didn't eat at coopers, but it did look ok, had a couple of drinks in there though and the beer was only $5, cheap for NYC really.
Only thing i would say i would've liked, was an in room safe, there are safes in the lobby which you can get at 24hr a day, but it's a pain having to go up and down to get something out all the time. The wi-fi, i only used the free service,( so i can't say anything for the premium service), worked pretty good, could be a bit sluggish at times, but it worked and it was free so i'm not complaining. Apart from that though, i would recommend the hotel and i would stay there again.

  • Stayed: December 2011, travelled solo
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2  Thank Soulforged25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 December 2011

Recently spent 3 nights at the New Yorker to celebrate my daughters 21 birthday. We were on the 36th floor and had wonderful view of the Empire State building on one side and Madison Square Garden on the other. Staff were very helpful and polite, rooms were clean and we had a great shower. The hotel was Art Decor and everywhere was clean and tidy. Checkin was prompt with no delays. If you have a late flight, the hotel offers a transport service to the airport which works out a lot cheaper. If you ask for a fridge, they provide one at a small cost which was great for me as I took my own kettle and teabags! There is a K-Mart down the road where you can get milk. The hotel is so near to Macy's and the Empire State Buiding. The Tick Tock Diner was really good but did get busy at certain peak times but the food was good and reasonable. I could continue to write positive things as we had a wonderful time and would stay at this hotel again. Make sure you have comfy shoes as there is lots and lots of walking but plenty to see and Christmas is a fab time to go.

Room Tip: 36th Floor room 3610 offers a view of Empire State Building on one side and the other is top of Madi...
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  • Stayed: December 2011, travelled with friends
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Thank Diane S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 December 2011

Great stay at a good hotel! Instantly upgraded by Mohammed (great travel agent added celebration to booking form!) room was good size for 2 adults and child! view of Empire state building all be it from a small corner window. No tea making facilities in the room but great coffee bar in reception and you can take them to your room. Didnt eat in the Tick Tock Diner, but it was open 24/7. Right across from Penn Station, so great subway access!
Helpful front desk checked opening times for us! Generally clean and good service would revisit and recommend!

Room Tip: above 30 to get good view
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  • Stayed: November 2011, travelled with family
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Thank Rothbird
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 December 2011

Recently enjoyed 4 night stay at New Yorker. We took 2 bedrooms for our family. The rooms were clean, very comfortable and large (both had 2 double beds and a settee). The hotel overall was first class. Perfectly centrally located for many touristy spots and reassuring to see staff very vigilent in aspects of security by checking all entering. The diner is reasonably priced and to a good standard.

Only negative point we found was the staff, especially in the diner, were very pushy in demanding their tips, but then again this seems the norm in New York.

Room Tip: This is a large hotel with rooms of varying standards. When booking ask specific questions about th...
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  • Stayed: October 2011, travelled with family
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Thank Geronimo92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 December 2011

The New Yorker hotel was adequate for our needs on a recent trip to NYC. I don't know if we would stay there again in light of the huge number of hotels in the area, but I wouldn't hesitate recommending it. it is directly across the street from where the BoltBus from Washington DC drops off, so is perfect for a trip on that bus. The lobby is quite nice, and the front desk on check-in was great -- they had rooms available for early check in, which made our day easier. The room was charmingly old fashioned, which also means really small, but the view from the 26th floor corner was just what we wanted. The location was great, right near Madison Square Gardens and a few blocks from Times Square. The Cooper's Tavern and Tick-Tock diner off the lobby are each worth going to. We were a bit annoyed when we went to our room a few minutes before checkout time and neither of our key cards worked, necessitating a round trip to the front desk. I complained later to management, who sent a very nice note saying that it was probably demagnitization of our cards by proximity to credit cards or a phone, but i can't get over feeling that someone jumped the gun on changing the key. One note, we heard from someone that the hotel is going to be demolished in a couple of years. I don't know if that is true, though.

  • Stayed: December 2011, travelled as a couple
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Thank goety911
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 December 2011

I stayed at The New Yorker for 4 nights at the end of november 2011 with my best friend.

The location is good, not too far from Times Square.
The room was small, and the bathroom tiny but both of them were very clean so that was enjoyable.Concerning the shower, we struggled to regulate the temperature.

When we arrived at the reception, the check-in took ages and we've been kind of told of because my friend booked it under her company's name..
Then, the front desk agent told us 'You booked the cheapest room so it is very small.If you pay 50 dollars a night more per person, I can make you happy and give you a bigger room'
We replied that we were ok with the size of the room and were not willing to pay more for another room. He insisted again 'I can make you happy, I want to make you happy'.
We did not ask for any bigger room and the fact he was insisting was extremely annoying!

The second day, we were looking for a bus tour so we decided to ask the concierge for help...She was not helpful and far from being nice to us..

On our last day, we saw that the hotel staff could confirm our flight tickets with our airline so we asked them to do so..The answer was clear 'If you don't book the shuttle with us to go back to the airport, we do not provide this service'
I think for the price we paid, this service should be provided.

Overall, we had a great time in New York but I would not recommend this hotel to anyone.

  • Stayed: November 2011, travelled with friends
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3  Thank MaEx84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestResponse, Front Office Manager at The New Yorker A Wyndham Hotel, responded to this reviewResponded 9 December 2011

MaEx84,

We regret that your stay at The New Yorker Hotel did not meet your expectations. Your ratings on service and sleep quality give me cause for concern. My staff strives to ensure that each and every guest is treated with care, respect and understanding.

Please email me directly at gmerone@nyhotel.com. I am the Front Office Manager and will address your concerns immediately.

Thank you for taking the time to share your feedback and we hope to be able to better serve you in the future given the opportunity.

Sincerely,

Glenn Merone
Front Office Manager
212-244-0719 x7793
gmerone@nyhotel.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The New Yorker A Wyndham Hotel

Address: 481 8th Avenue & 34th Street, New York City, NY 10001-1809 (Formerly Wyndham New Yorker Hotel)
Phone Number:
Region: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#43 Green Hotel in New York City
#87 Family Hotel in New York City
#185 Luxury Hotel in New York City
#211 Romantic Hotel in New York City
#216 Business Hotel in New York City
Price Range: £87 - £268 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The New Yorker A Wyndham Hotel 4*
Number of rooms: 1050
Official Description (provided by the hotel):
The New Yorker Hotel is one of the most popular hotels in New York City. Come revel in the newly re-imagined grandeur of our historic hotel. Our newly renovated and upgraded guest rooms and suites deliver contemporary comforts that leave nothing to be desired for today’s business travelers. ... more   less 
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Also Known As:
New Yorker Ramada Plaza
Ramada New York City
Ramada Plaza New Yorker Hotel
New York City Ramada
New Yorker Hotel New York
Ramada Hotel New York

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