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“Decent service but useless free wifi and old shower”

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The New Yorker A Wyndham Hotel
Ranked #274 of 467 Hotels in New York City
GreenLeadersSilver level
Szentendre, Hungary
Level 2 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Decent service but useless free wifi and old shower”
Reviewed 9 June 2014

In general quality of services, cleanness of rooms and kindness of hotel staff is OK.
But free wifi is useless, only paid access works. They should not advertise themselves as free wifi available.
Shower head was old and water streamed indirectionally making shampoo and conditioner washout difficult.

Room Tip: As it is close to Madison Square Garden do not book at time of cup finals etc unless you can deal wi...
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Green Features: Practices are according to standards, I haven't seen any extra.
  • Stayed June 2014, travelled solo
    • Value
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Helpful?
1 Thank CyberCatHU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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English first
Urbana, Illinois
Level 4 Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 9 June 2014

This was an ideal location for a mother-daughter girls' weekend in New York, located just up the block from Penn Station and transportation too all our fun adventures. I'd asked for a room on a high floor with a city view, and the hotel upgraded me to a corner suite that had two bathrooms and a sofa bed for the night we talked so late my daughter stayed instead of going back to her apartment. The view from the 38th floor was amazing on both sides. The room had been updated and was immaculate. The lobby is beautiful and a beautiful way to start or end each day, not to mention the Tick Tock Diner with food that's delicious and reasonable.

  • Stayed May 2014, travelled solo
    • Value
    • Location
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    • Cleanliness
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Review collected in partnership with Wyndham Hotel and Resorts

Helpful?
3 Thank Jothomas2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 9 June 2014 via mobile

Can't believe they charged us to store our bags for 90 min between check out and taxi to the airport after spending over $300/night on a room (I had called previously and no one gave me this info). One of the days we were there, we came back to the room at 4 and it wasn't made up. That's really all I remember...room was basic, updated, bathroom needed a bit of work. Good location. Staff - average.

Stayed June 2014
Helpful?
6 Thank Rebecca C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 June 2014

Nice hotel but staff not very sympatic. The room is average. The location is very good, close to a lot of tourism point. The hotel has hiden cost. Even after talking with the middle management to clarify the hiden cost, the top management did not return the call


  • Stayed May 2014, travelled with friends
    • Value
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Review collected in partnership with Easytobook.com

Helpful?
3 Thank Alain R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 June 2014

This was our first time in this hotel, although we have stayed at a Wyndham hotel in the past. Our stay was for three nights. A room recently renovated was assigned to us with two double beds. The room size was ok, was clean and well decorated. The beds were comfortable. The location is great, just steps away from Penn Station. In general, we had a great experience and definitely would recommend this hotel to our friends. Check-in experience was great. Muhammed provided us a great service. Was very friendly and was very helpful. Room service staff were very friendly and courteous. We had a problem with our security box, security personnel was very responsive and the situation was solved immediately. We would definitely stay again...thanks for your excellent service.

Room Tip: Ask for renovated rooms.
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Green Features: This is a green hotel. Recycling was promoted at all times.
  • Stayed June 2014, travelled with friends
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Vanessa D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The New Yorker A Wyndham Hotel

Property: The New Yorker A Wyndham Hotel
Address: 481 8TH Avenue, New York City, NY 10001-1809 (Formerly Wyndham New Yorker Hotel)
Phone Number:
Region: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#42 Green Hotel in New York City
#171 Family Hotel in New York City
#180 Luxury Hotel in New York City
#214 Romantic Hotel in New York City
#219 Business Hotel in New York City
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The New Yorker A Wyndham Hotel 4*
Number of rooms: 1050
Official Description (provided by the hotel):
The New Yorker Hotel is one of the most popular hotels in New York City. Come revel in the newly re-imagined grandeur of our historic hotel. Our newly renovated and upgraded guest rooms and suites deliver contemporary comforts that leave nothing to be desired for today’s business travelers. ... more   less 
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Also Known As:
New Yorker Ramada Plaza
Ramada New York City
Ramada Plaza New Yorker Hotel
New York City Ramada
New Yorker Hotel New York
Ramada Hotel New York

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