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“Excellent stay-wonderful staff”

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Gild Hall, a Thompson Hotel
Ranked #31 of 466 Hotels in New York City
Certificate of Excellence
Arlington, Virginia
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Excellent stay-wonderful staff”
Reviewed 30 September 2013

I stay here regularly for work and the staff is always incredibly accomodating and the rooms are always extremely clean. The location is excellent, with many subway options close by...There is nothing like staying at the Gild Hall for a special and satisfying experience.

Thanks to their staff for such excellent support!

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank zsm20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bjoern B, Manager at Gild Hall, a Thompson Hotel, responded to this review, 4 October 2013
Thank you so much for acknowledging our dedication to customer care, zsm20. It means a lot to us that you are consistently enjoying your stay with us and your wonderful note about our amazing staff. We can't wait to welcome you back soon...

Your friends at Gild Hall...

Bjoern Blaha
Executive Assistant Manager
Gild Hall - A Thompson Hotel
bblaha@thompsonhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
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Traveller tips help you choose the right room.   Room tips (235)
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Durham, New Hampshire
Level 5 Contributor
60 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 30 September 2013

We recently spent two nights at Gild House, mid-week. The hotel is clean, rooms are spacious for NYC, and staff couldn't be nicer. Word has it that rooms on the first five floors (or so) are nicer that those above (where we were). The lobby/restaurant/bar area looks nicer at night than in daylight. Lunch was delicious and reasonably priced.
The room's vibe was masculine, which may be their targeted audience. Decor is primarily black and white, with hard edges, and a black leather headboard complete with ornamental metal rings. Despite frosted glass, the interior bathroom space is clearly visible from the bedroom area. Very little privacy there.
Visitors have a choice of two condoms, priced at $8 each.

Room Tip: As noted above, the first five floors (approx) may have the better rooms. For a traveler uninterest...
See more room tips
Green Features: Several green practices were evident. The scented interior and sheets may irritate some allergy sufferers.
  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank gladwewent17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bjoern B, Manager at Gild Hall, a Thompson Hotel, responded to this review, 4 October 2013
Thank you for posting, gladwewent17. We are happy to hear that you enjoyed nearly all aspects of your stay and will be sure to keep the details you report in mind for further evaluation.
We look forward to your next visit.

Best regards,
Bjoern

Bjoern Blaha
Executive Assistant Manager
Gild Hall - A Thompson Hotel
bblaha@thompsonhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia
1 review
Reviewed 30 September 2013

My job requires a great deal of travel; too much according to my wife and children. Travelling and specifically hotel stays can become burdensome, tiring, and add to occupational pressures. This is not the case with Gild Hall.
The location is absolutely perfect for anyone conducting business in, or touring the financial district. Additionally, from downtown, access to entire subway system is ideal making citywide travel efficient.
The rooms at this hotel are reminiscent of European boutique hotel offerings and if within your budget, I would recommend a suite.
The hotel furnishings are a cool mix of chic/retro/ contemporary which combine to provide a great ambience.
The service is friendly and courteous. They go out of their way to assure you stay is a pleasant one. Thanks Esther!
The bar and restaurant offer a fantastic venue for dining and partaking in your favorite libation(s). Go for the house wine--- you will not be disappointed.
I look forward to my next trip and will certainly be staying with my friends at Gild Hall.

Stayed September 2013, travelled on business
Helpful?
Thank Jon O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bjoern B, Manager at Gild Hall, a Thompson Hotel, responded to this review, 4 October 2013
Dear Jon O,

Thank you for your review and recommendation. It means a lot to us. We look forward to your next visit and please don't hesitate to contact Esther at any time in order to make the necessary arrangements for your home away from home.

Your friends at Gild Hall...

Bjoern Blaha
Executive Assistant Manager
Gild Hall - A Thompson Hotel
bblaha@thompsnhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
München
Level 4 Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 29 September 2013

The rooms are very clean and the front desk is also very helpful. Moreover the hotel has a 2 floor bar area where you can enjoy drinks, play chess or checker or access the free wifi (wifi on room is extra). The AC was a bit loud and also the bathroom did not provide big privacy because of the nearly transparent (glass) wall/door. So I only giv 4 out of 5 points.
The location of the hotel is amazing. You can walk just a few minutes to Ground Zero, Wall Street, Battery Park, Pier 15. Also Brooklyn Bridge is not very far away. There were a lot of "business people" in the hotel, whereas we use the hotel as a holiday hotel.

  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Manni P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bjoern B, Manager at Gild Hall, a Thompson Hotel, responded to this review, 4 October 2013
Always proud to be called one of the top hotels in the Financial District, Manni P. Thank you for your review. We hope you will be staying with us again on your next visit to NYC.

Kind regards,
Bjoern

Bjoern Blaha
Executive Assistant Manager
Gild Hall - A Thompson Hotel
bblaha@thompsonhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bedford, Massachusetts
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 25 September 2013

Like many people, I've had my fair share of travel to NY for business. It's always been a challenge to find a nice place to stay, particularly within corporate budget restraints. Gild Hall delivered on many levels. Not only was it incredibly clean, comfortable, and quiet, but the decor was beautiful, the staff extremely friendly, and my meal from the hotel restaurant was delicious. I found myself with all the comforts of home, but taken up a notch since I was in a luxurious environment with a great meal I didn't have to cook. I also had the best night of sleep I've had since becoming a mom six months ago :-) I'll definitely look for Thompson Hotels for future travel.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Iamtheoreo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bjoern B, Manager at Gild Hall, a Thompson Hotel, responded to this review, 4 October 2013
Dear Iamtheoreo,

It is always nice to hear we've made a great impression. Thank you very much for your review. We look forward to your next stay with us. Please don't hesitate to contact me directly if I can be of any assistance for future stays at Gild Hall or any other Thompson Hotel.

Warm regards,
Bjoern

Bjoern Blaha
Executive Assistant Manager
Gild Hall - A Thompson Hotel
bblaha@thompsonhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rochester
2 reviews
Reviewed 25 September 2013

Staff from our company has traveled to the city 10-15 times for business over the past year and this hotel is our top pick to date! We love the location, atmosphere, staff, bar and restaurant. I'm amazed at how nice the rooms are and just love the high ceilings, cool chandeliers in the guest rooms and the cleanliness of the whole place in general. The rooms are also a great size for a NYC hotel. It was booked on our last trip so we couldn't stay and the team was bummed. We love Gild Hall and would recommend it to anyone traveling to the city!

  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carrie F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bjoern B, Manager at Gild Hall, a Thompson Hotel, responded to this review, 4 October 2013
Dear Carrie F,

Thank you for your genuine and thoughtful post. It was truly such a pleasure hosting you and your colleagues for the past year. I am so sorry we couldn't accommodate you on your last trip but the next trip to New York City will hopefully be coming up soon...

Warmest regards,
Bjoern

Bjoern Blaha
Executive Assistant Manager
Gild Hall - A Thompson Hotel
bblaha@thompsonhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia
1 review
Reviewed 25 September 2013

I am a frequent guest at Gild Hall and travel quite a bit for work throughout the US. They consistently meet my rather high standards for hotel accomodations. The rooms are better than average size for Manhattan, always clean, and the staff are always pleasant and helpful. it is a unique space, not like your standard hotels, which I like and my Wife loves, since she is in the furniture business.

I recommend the hotel to many friends and business travelers.

Room Tip: Like most hotels, it is always better to stay on the higher floors to avoid street noise, although t...
See more room tips
  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joe M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bjoern B, Manager at Gild Hall, a Thompson Hotel, responded to this review, 4 October 2013
Dear Joe M,

Thank you very much for your review and recommendation. Your kind words about our hotel and our staff mean a lot to us. We are looking forward to welcoming you back in the near future...

Kindest regards,
Bjoern

Bjoern Blaha
Executive Assistant Manager
Gild Hall - A Thompson Hotel
bblaha@thompsonhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Gild Hall, a Thompson Hotel

Property: Gild Hall, a Thompson Hotel
Address: 15 Gold Street, Main Entrance on Platt Street, New York City, NY 10038-4803
Phone Number:
Region: United States > New York > New York City > Financial District , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#10 Business Hotel in New York City
#17 Family Hotel in New York City
#29 Luxury Hotel in New York City
#57 Romantic Hotel in New York City
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Gild Hall, a Thompson Hotel 4.5*
Number of rooms: 126
Official Description (provided by the hotel):
Aspen meets Wall Street at Gild Hall, Thompson Hotels' Lower Manhattan luxury lifestyle design property. Located on Gold Street in the heart of the financial district with nearby landmarks such as the 9/11 memorial, Freedom Tower, Brooklyn Bridge and Statue of Liberty, Gild Hall brings a new level of design savvy and service to Manhattan's most historic neighborhood. Designed by Jim Walrod, the unpretentious yet luxurious hotel offers 126 rooms and suites including meeting space for up to 15 people. Our rooms feature oversize leather-tufted headboards and elegant custom-designed furniture, topped with rich flannel throws and mahogany details, some adorned by dramatic chandeliers. Felice Ristorante & Wine Bar offers authentic Tuscan fare complete with one of the best Italian proprietary wines - bottled from Fattoria Sardi Giustiniani, the owner's vineyard in Lucca. Effortlessly blending classical European sensibility with American contemporary style, Gild Hall serves as a modern-day gentleman's club for the kings and queens of Wall Street. ... more   less 
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Also Known As:
Gild Hall New York City
Gild Hall Hotel

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