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“Another stay, another great experience”

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Gild Hall, a Thompson Hotel
Ranked #40 of 467 Hotels in New York City
Certificate of Excellence
London, United Kingdom
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Another stay, another great experience”
5 of 5 bubbles Reviewed 1 September 2014

Having stayed here a few months ago (and writing a review) I wanted to write another given the great experience we had. Although our stay was only for one night from the start the end it was another great experience. We arrived early at 9:45 am and needed to drop a suitcase off before heading off to the office for a day of work.

Amazingly, our room was already available and with the free WiFi we could do some work, freshen up and then head into the Financial District for meetings. Upon returning after a long day, the wonderfully comfortable bed and quiet surroundings meant a sound, a very welcome, night's sleep. If I have one slight negative it's that the aircon unit was unexpectedly noisy (certainly compared to other rooms I've stayed in at the hotel) but it's genuinely the only 'fault' I could mention and not even on that prevented me from dropping off to sleep even with my body still very much on GMT time.

I cannot recommend the Gild Hall enough whether for business or pleasure, you'll find welcoming, friendly staff, a clean and well-proportioned room and one of the comfiest beds in Manhattan,

  • Stayed August 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank Geoff W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bjoern B, Manager at Gild Hall, a Thompson Hotel, responded to this review, 8 September 2014
Dear Geoff W,

Thank you for taking the time to review your recent stay with us! It was such a pleasure welcoming you to Gild Hall - A Thompson Hotel. We are so pleased to read about your seamless early check-in experience and your overall exceptional comments about our clean and well-proportioned rooms and one of the comfiest beds in Manhattan. Thank you also for highlighting the outstanding interactions with our staff. We take great pride in our team and the top notch service that we provide on a daily basis. We look forward to welcoming you back in the very near future...

Warm regards,
Bjoern

Bjoern Blaha
Hotel Manager
Gild Hall – A Thompson Hotel
bblaha@thompsonhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,505 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (230)
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English first
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 31 August 2014

Couldn't find a better value for money place in NY. Very well furnished, modern and very helpful staff.
What really impressed (other than the great Italian restaurant and wine bar downstairs) was its proximity to Fulton St subway station. A 1 minute walk around the corner and you can connect to anywhere in Manhattan - it's has multiple lines travelling to Brooklyn as well as JFK.
It was also handy having a deli supermarket 50m away, and a few great pubs nearby.

Room Tip: For a great breakky, there are quite a few options - try Long Island bagels, Simit & Smith, or R...
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  • Stayed August 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Chris R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bjoern B, Manager at Gild Hall, a Thompson Hotel, responded to this review, 1 September 2014
Dear Chris R,

Thank you for your lovely review! It was such a pleasure to host you on this recent visit to New York City. It is always so rewarding when we are able to pleasantly surprise our guests. We are thrilled to hear that you enjoyed our superb Lower Manhattan location, beautifully furnished rooms, in addition to our very helpful staff. Thank you for choosing to stay with us, we look forward to the opportunity of welcoming you back on your next trip...

Warm regards,
Bjoern

Bjoern Blaha
Hotel Manager
Gild Hall - A Thompson hotel
bblaha@thompsonhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Macedon, New York
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 30 August 2014

Gild Hall is a hidden gem in the financial district of NYC. Rooms are large and comfortable. Bathrooms are large and modern. Quiet. The staff are very friendly and professional, always friendly, willing to help in any way. I have stayed at this hotel multiple times when in NYC on business. The restaurant, Felice, is a bit noisy, but food is outstanding. A bit pricey for dinner, but that is NYC. Great wine selection.
I would recommend this hotel to anyone looking for a clean, comfortable, and cost effective lower Manhattan Hotel.

Room Tip: King bedrooms, and king suites are my choice!!
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  • Stayed August 2014, travelled on business
    • Value
    • Rooms
    • Service
Helpful?
Thank Grace C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bjoern B, Manager at Gild Hall, a Thompson Hotel, responded to this review, 1 September 2014
Dear Grace C,

Thank you for your amazing feedback! We are so pleased to read your comments regarding exceeding your expectations on many fronts including our unrivaled service, exceptional room product as well as your delight in our great food & beverage offerings at our restaurant Felice. We are thankful for your commitment to return to Gild Hall for your next business trip and I will be more than happy to personally assist you with your reservation.

Warmest regards,
Bjoern

Bjoern Blaha
Hotel Manager
Gild Hall - A Thompson Hotel
bblaha@thompsonhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lancaster, Pennsylvania
Level Contributor
108 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 bubbles Reviewed 30 August 2014

Tucked away from the main streets of New York City's Financial District is the Gild Hall, a boutique hotel offering upscale accommodations. Close by are the Stock Exchange, Trinity Church and the World Trade Center Memorial. The main entrance to the hotel is on Platt Street, as clearly marked on the hotel's website (and even on this page). I should have paid more attention because at first my driver couldn't find it! The restaurant is right off the lobby/library area and is called Felice Ristoranti.You can see the restaurant from the street, so look for that because the hotel entrance is hard to see. Right before Felice, there is a nice bar with a good snack/small plates menu. Try the short rib sliders and fries because I found them delicious. Great wine selection too (including by the glass, which is what I did). Breakfast was particularly enjoyable - organic eggs, sunflower toast and roasted new potatoes (bacon, sausage etc is available). Also, there is an upper-level wine lounge called La Soffitta with big comfy chairs. Rooms are a fair size for NYC and the furniture is functional. Bed was OK. The only issue might be the frosted glass doors to the bathroom. Through the door, you would certainly be able to see anyone in the bathroom. No problem for me because I was alone on a business trip! This was a very pleasant hotel with smart, pleasant staff who asked me several times if I needed help with dinner reservations, directions etc. I will certainly stay here again. So much nicer than the big, somewhat impersonal corporate hotels.

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Service
Helpful?
Thank JeremyPF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bjoern B, Manager at Gild Hall, a Thompson Hotel, responded to this review, 1 September 2014
Dear JeremyPF,

We are thankful that you provided us with the opportunity to host you on this recent business trip to New York City. Your comments about our restaurant Felice, our superior room product and the team are heartfelt. Thank you also for highlighting a possible issue for you when travelling with somebody else. As a seasoned traveler, your comments are of great value to us. I would be happy to personally assist you with reserving one of our more suitable accommodations if needed. Please don't hesitate to contact me directly at bblaha@thompsonhotels.com. We are looking forward to welcoming you back in the near future...

Kindest regards,
Bjoern

Bjoern Blaha
Hotel Manager
Gild Hall - A Thompson Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dovercourt, null, United Kingdom
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 30 August 2014

We booked to stay here as it was out of central Manhattan and neither of us wanted to be right in the hustle and bustle of the Times Square area. The hotel management upgraded our room after our agent told them it was our honeymoon and the room we were given was spectacular. We slept well and the staff at the hotel could not have been more helpful.

  • Stayed August 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tanya G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bjoern B, Manager at Gild Hall, a Thompson Hotel, responded to this review, 1 September 2014
Dear Tanya G,

Thank you for your lovely review. It was such a pleasure to host you and your husband on this special occasion! Thank you for your warm comments regarding our team and the exceptional service they provided to you during your stay. Thank you also for highlighting the unique moment when they went above and beyond in order to celebrate your honeymoon with you. Your sentiments about our team and our hotel are truly heartfelt and we are humbled that we have secured your loyalty in our superior product and unrivaled service. We too cannot wait to welcome you back...

Warmest regards,
Bjoern

Bjoern Blaha
Hotel Manager
Gild Hall - A Thompson Hotel
bblaha@thompsonhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Albany, New York
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 30 August 2014

We had a weekend off from our busy schedules, so we came down to have fun and visit friends in the city. Gild Hall was the perfect place to stay, for just such an occasion. A boutique hotel, the staff was friendly and accommodating, and made us feel welcome. The design of the room itself was unique and warm. The bed was large and comfortable, and the room itself was very spacious, with a killer aesthetic. We very much enjoyed our experience, here!

  • Stayed September 2013, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Philip528
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bjoern B, Manager at Gild Hall, a Thompson Hotel, responded to this review, 1 September 2014
Dear Philip528,

Thank you for your fantastic review. It brings us great pleasure to know how much you enjoyed your stay with us. What makes Gild Hall - A Thompson Hotel so special is the unrivaled genuine service provided by our amazing staff and it is most rewarding to hear that your experience was indicative of this. We are humbled by your kind note about our warm and unique design as well as our spacious and comfortable rooms. Thank you again for choosing to stay with us. We look forward to welcoming you back soon...

Kindest regards,
Bjoern

Bjoern Blaha
Hotel Manager
Gild Hall - A Thompson Hotel
bblaha@thompsonhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Minneapolis, Minnesota
1 review
5 of 5 bubbles Reviewed 29 August 2014

Our music group stayed here in June for an event at Battery Park and we all loved it! When I walked in the door I was pleasantly surprised by the cozy, comfortable and slightly funky and whimsical décor of the lobby. The rooms were great too. The staff was very welcoming and helpful at all times - very professional yet not too formal with a nice touch of humor. Easy walking distance to many cafes, museums and historic places. I'd definitely stay here again when I'm next in NYC!

  • Stayed June 2014, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mary L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bjoern B, Manager at Gild Hall, a Thompson Hotel, responded to this review, 1 September 2014
Dear Mary L,

Thank you for your fabulous review! We are so happy you found us on your recent music trip to New York City for an event at Battery Park! It is so rewarding to hear that your experience was indicative of our unrivaled service. This really means more than just a smiling face or friendly personality. It means genuinely caring about our guests and anticipating their needs. I would like to personally thank you for highlighting the exceptional service extended to you by our team throughout your stay. Thank you for also acknowledging the "cozy, comfortable and slightly funky and whimsical décor" of our lobby as well as our superior room product. Please come back soon...

Warm regards,
Bjoern

Bjoern Blaha
Hotel Manager
Gild Hall - A Thompson Hotel
bblaha@thompsonhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Gild Hall, a Thompson Hotel

Property: Gild Hall, a Thompson Hotel
Address: 15 Gold Street, Main Entrance on Platt Street, New York City, NY 10038-4803
Phone Number:
Region: United States > New York > New York City > Financial District , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#10 Business Hotel in New York City
#17 Family Hotel in New York City
#33 Luxury Hotel in New York City
#57 Romantic Hotel in New York City
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — Gild Hall, a Thompson Hotel 4.5*
Number of rooms: 126
Official Description (provided by the hotel):
Aspen meets Wall Street at Gild Hall, Thompson Hotels' Lower Manhattan luxury lifestyle design property. Located on Gold Street in the heart of the financial district with nearby landmarks such as the 9/11 memorial, Freedom Tower, Brooklyn Bridge and Statue of Liberty, Gild Hall brings a new level of design savvy and service to Manhattan's most historic neighborhood. Designed by Jim Walrod, the unpretentious yet luxurious hotel offers 126 rooms and suites including meeting space for up to 15 people. Our rooms feature oversize leather-tufted headboards and elegant custom-designed furniture, topped with rich flannel throws and mahogany details, some adorned by dramatic chandeliers. Felice Ristorante & Wine Bar offers authentic Tuscan fare complete with one of the best Italian proprietary wines - bottled from Fattoria Sardi Giustiniani, the owner's vineyard in Lucca. Effortlessly blending classical European sensibility with American contemporary style, Gild Hall serves as a modern-day gentleman's club for the kings and queens of Wall Street. ... more   less 
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Also Known As:
Gild Hall New York City
Gild Hall Hotel

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