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“You get what you pay for”
Review of The Gracie Inn

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The Gracie Inn
Ranked #59 of 77 New York City B&B and Inns
Narragansett, Rhode Island
Level Contributor
263 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
“You get what you pay for”
Reviewed 29 May 2014

For NYC the Gracie Inn was a deal, the location was excellent, quiet street upper east side near York and East End Ave, The staff was very pleasant and from the outside it looked delightful. Our room left much to be desired, felt dirty, squeaky bed, old furniture. Our bath towels were not changed and we did not receive new shampoo each evening. Breakfast was served in our room and we had a choice of croissants, muffins, fruit and yogurt.. One morning we had to ask for coffee cups. It was not a great experience, again you get what you pay for and $240 in NYC is dirt cheap

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank billcarroll289
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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185 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (43)
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Miami, Florida
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 May 2014

We read the reviews that varied so greatly and worried as we prepared for our four-day stay at Gracie’s Inn. Simply put, our room(s) and stay were absolutely wonderful especially for the price we paid. We stayed in room 204 for one night then moved to the junior suite for three nights. Four people staying very comfortably in a two-story ‘apartment’ on the Upper East Side for $300 is a great deal.

* The refrigerator wasn’t perfect but we kept our Half&Half and wine in it just fine.
*Towels were gladly exchanged for us whenever we asked (which was daily!).
*We only requested coffee for breakfast but at different times each day. A very good pot of coffee arrived on time piping hot without fail every single day. My husband asked for a NutriGrain bar on the first night but not subsequent ones yet the staff remembered to bring one every day.
*We met many of the office and service staff during our stay, including the very personable Daniel, and every one of them was courteous, pleasant, efficient, and helpful.

As 3dclaire wrote, “It’s quirky and interesting…It has character.” If that’s not your style, there is a more expensive American-style hotel nearby which will give you 1/3 the space for the same price in a more marginal neighborhood.

Room Tip: The size of the junior suite is well worth the added cost.
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  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GSandJR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Athens, Texas
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 16 May 2014 via mobile

A dump...an expensive dump...period. Service ok, but rooms need everything. This room cost way more than you would ever want to pay... We choose based on Internet reviews...don't believe them. Beds horrible and room not clean enough...

Stayed May 2014, travelled with friends
Helpful?
7 Thank Melissa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these New York City hotels

Staten Island, New York
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 16 May 2014

Check in was great but after that it was horrible we were 3 people they gave us two towels 2wash clothes 2hand towels left menu for breakfast never got it requested extra towels for 3 but no hand towels or wash clothes were left room was not cleaned and even though no one was there they should have someone to answer the phone we stayed there due to the fact that my dad had heart surgey at Lennox hill and was very close to the hospital when I got home I then noticed I left my flat iron there I called the next morning since no one is there after 7pm and when I called they said it was not there 100.00 flat iron that does not say much for what they call a cleaning staff they never cleaned the room they drop off three towels while we were not there and nothing else the powder on the floor was still there and the garbage was bit empty in the bathroom and the smell in the room was really bad went and found under the dink is a garbage Pail that was full and never emptied need I say more would not ever go back iam still waiting for my coffee and bagel I never got either day

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Loretta7858
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dsasse, Public Relations Manager at The Gracie Inn, responded to this review, 20 August 2014
Good Day -

I am sorry that your visit was less then perfect. Here at The Gracie Inn Hotel we strive on guest satisfaction so when we get comments from guest like this we are disappointed that we failed to meet your expectations. I would kindly ask that you give us another chance so that we can exceed your expectations, the next time you travel to the Big Apple please reach out to us directly and we will personally handle your reservation and make sure that you receive the top notch service that we strive to deliver.


Thanks

Gracie Inn Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Schenectady, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 May 2014

My husband and I spent a weekend visiting our daughter who lives on E 80th Street. When looking for a place to stay for the weekend in close proximity to our daughter's apartment, we came upon The Gracie Inn. We could not have asked for a more friendly, accommodating, and attentive staff than we found at The Gracie Inn. Not only was convenient, but the ambiance of the Inn far exceeded anything else we could have found elsewhere in the city. Not only was it withing walking distance to our daughter's apartment, but the neighborhood offers fabulous restaurants and culture as all the museums are within a comfortable walk. Most importantly, our room was clean, and we felt safe. We will definitely stay again and recommend The Gracie Inn to our friends who need a place to stay without "breaking the bank" while still experiencing all the the city has to offer. Thank you staff for a great weekend!

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DAlois
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Letchworth, United Kingdom
Level Contributor
129 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 7 May 2014 via mobile

Like marmite, you will either love or hate this place. On arrival in our room yesterday could understand why some reviews are great and some are not.

If you are looking for a low cost standard hotel, go elsewhere. This is not an economy Holiday Inn. It's quirky and interesting. We have the junior penthouse with a roof terrace. It's not branded and it's not done up with expensive interior design. It has character. The beds are comfy. And it's clean. It's not standard. Would definitely come here again.

Oh yes, and bring ear plugs. The city that never sleeps has a constant traffic roar. If that's not for you make sure you book somewhere soundproof. That's not to do with the hotel. It's to do with the city.

Stayed May 2014
Helpful?
2 Thank Claire P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Buenos Aires
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 24 April 2014

This is THE most horrible place I have ever had the misfortune to stay in. I cannot believe anyone would thing this place was ok. We only stayed one night (just because we had already paid the deposit for a night) and then got out of there as fast as possible.

The room hadn't been updated in fifty years. This is not an exaggeration. The appliances, furniture, bed and carpet were at least fifty years old. It smelled musty and moldy. There was actually GARBAGE and a pair of JEANS in the stairs next to our room. It's hard to believe that an establishment would actually leave garbage and clothes in the hallway when guests are staying there.

The whole place gives you the creeps and is WAY over priced. If you are on a budget, stay at a hostel. There are way better ones around. Or spend 20 dollars more and stay at a hotel that is 100 times better.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Katie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dsasse, Public Relations Manager at The Gracie Inn, responded to this review, 20 August 2014
Good Day -

I am sorry that your visit was less then perfect. Here at The Gracie Inn Hotel we strive on guest satisfaction so when we get comments from guest like this we are disappointed that we failed to meet your expectations. I would kindly ask that you give us another chance so that we can exceed your expectations, the next time you travel to the Big Apple please reach out to us directly and we will personally handle your reservation and make sure that you receive the top notch service that we strive to deliver.


Thanks

Gracie Inn Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Gracie Inn

Property: The Gracie Inn
Address: 502 E 81st St, New York City, NY 10028-7004
Region: United States > New York > New York City > Upper East Side , Manhattan
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Room Service Wheelchair access
Hotel Style:
Ranked #59 of 77 B&Bs / Inns in New York City
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — The Gracie Inn 2.5*
Number of rooms: 13
Official Description (provided by the hotel):
Please see critics reviews in Frommer's New York with kids 2009 and 100 Best Little Hotels New York 4th Edition. ... more   less 
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Also Known As:
The Gracie Hotel New York City
Gracie Hotel New York City
Gracie Inn

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