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“Fantastic Staff and Reasonable Priced Stay”

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Holiday Inn New York City - Wall Street
Ranked #346 of 471 Hotels in New York City
GreenLeadersGold level
Reviewed 29 March 2014

Small rooms, but reasonable price for NYC, and VERY CLEAN! Front desk staff were also wonderful with directions, and places to visit. Nice lounge in the back of the hotel with great happy hour prices. Easy walk to 9/11 memorial.

Room Tip: Rooms on the top two floors have spotty wi-fi service. Typical NYC traffic sounds at night.
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  • Stayed: February 2014, travelled on business
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Thank Lynn7336
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nick C, General Manager at Holiday Inn New York City - Wall Street, responded to this reviewResponded 4 April 2014

Dear guest, thank you for taking the time to review my hotel. I am glad to know that your enjoyed your stay and my Front Desk staff met your expectations. - Thanks again and hope to see you back soon !

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251 - 257 of 754 reviews

Reviewed 16 March 2014

Got a bad feeling entering the place, and that feeling never left. Poor place with small rooms, mini "lobby", poor shampo/soap etc. No real space to work at the desk. It's close to many things. That's nice, but the streets right outside the door aren't actually nice.

No more Holiday Inn for me.

Stayed: March 2014, travelled on business
Thank Stig G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nick C, General Manager at Holiday Inn New York City - Wall Street, responded to this reviewResponded 17 March 2014

Dear guest, thank you for taking the time to post your review. I was very disappointed to read that the overall impression of my hotel was not a good one. Please accept my sincere apologies. I appreciate you taking the time to share your comments with us. I know you have many choices when it comes to lodging; I hope you will choose the Holiday Inn Wall Street for your future visit to New York City.

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Reviewed 4 March 2014

Great location with really friendly and helpful staff. Stella in particular was really helpful despite being very busy.....well done Stella!!
Exec rooms were a very good size and very clean. Avoid the restaurant for breakfast which is miserable and you will have a great stay.

Room Tip: Ignor my score for swimming pool. There is none and I couldn't untick it on the iPad.
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  • Stayed: February 2014, travelled as a couple
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1  Thank David J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leslie G, Front Office Manager at Holiday Inn New York City - Wall Street, responded to this reviewResponded 5 March 2014

Dear Valued Guest,

Thank you so much for choosing to stay with us! I am delighted to hear that Stella was such great assistance to you. We hope to see you again soon!

Thanks again!

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Reviewed 18 February 2014

This is a review of the Holiday Inn Nassau Street in the Wall Street area about a block away from the Century 21 store.
We usually stay at the Intercontintal hotels in NYC or in the midtown area at other Holiday Inn properties, but this time decided to stay here as we wanted to be away from the Times Square hordes of tourists.
We booked an Executive King Non smoking room on the IHG website.
On arrival we had to wait for our room about 30 minutes as the property was full to capacity. When we went into the room we found it very tight (I am fully aware that most NYC hotel rooms are on the small side) since we were under the impression that the Executive King room was the top category of room types.
I did receive a call from the front desk and made it known that this room (2001) did not seem like what I had booked. On our next visit I would like the room with a balcony.
But to make a long story short, the staff at this property especially Leslie, one of the managers was able to make our stay an enjoyable one.
The property is very well located close to the subway lines, and lots of restaurants in the vicinity, especially the Vietnamese restaurant, A La Saigon, great pork chops.

One more note, it also seems that the breakfast restaurant that serves breakfast to guests do not like guests who show up with breakfast vouchers as they may have had a bad experience with previous guests. One of the servers made it known to us that what we ordered is over the amount of the voucher and that we will have to pay the difference. That is a given that we will pay the difference and did not have to be reminded.
The breakfast was good and on both days we left the waitresses a $5 tip.

Overall we will go back to this property as I liked the location and the staff makes all the difference besides the room type. So Leslie, thank you we had a wonderful stay.

  • Stayed: February 2014, travelled with friends
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1  Thank djjaguar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leslie G, Front Office Manager at Holiday Inn New York City - Wall Street, responded to this reviewResponded 24 February 2014

Dear Guest,

Thank you so much for your valued feedback! I am gald to hear that despite our small rooms you enjoyed your stay with us. I will be sure to look out for any future reservations you may have so that I can upgrade you to that King Terrace room you are looking to stay in....Hope to see you soon!

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Reviewed 12 February 2014

This hotel is very close to WTC Path and many subway stations enabling you to see many of the sights in and around NYC. It is also close to Century 21 store, a must for bargain hunters.

BUT the thing we liked most about this hotel were the front desk staff, who couldn't do enough to help us with any little thing. Christopher deserves a special mention, he is a credit to the hotel, a real people person and nothing was too much bother to him. Not too many like him around these days and Holiday Inn group could certainly roll out his type of service throughout the chain. You're a STAR Christopher.

The room was probably average size for downtown Manhattan, but it was spotlessly clean, well done. We also experienced a lot of noise, but as this area is undergoing a lot of refurb we just had to suck it up. We didn't eat in the restaurant because we discovered a diner up the street from the hotel and really liked the atmosphere and food there.

  • Stayed: February 2014, travelled with friends
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Thank busybee2712
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leslie G, Front Office Manager at Holiday Inn New York City - Wall Street, responded to this reviewResponded 16 February 2014

Dear Guest,

Thank you for choosing to stay with us!! I am delighted to hear that my staff provided such great service for you and your friends. We hope that you will think of us the next time you come to NYC!

Hope to see you soon!!

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Reviewed 10 February 2014

Breakfast was great. However it was disappointing to know they do not have a dining restaurant which was not very evident when the booking. The nearest option was only Subway and Chipotle. Convenient distance to the subway however there were no shopping options available near by the hotel. Very small rooms and can also say it was little frightening.

Room Tip: Please take the highest floor and one facing towards the main road
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  • Stayed: February 2014, travelled on business
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1  Thank Iwshere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leslie G, Front Office Manager at Holiday Inn New York City - Wall Street, responded to this reviewResponded 16 February 2014

Dear Valued Guest,

I want to first thank you for chooing to stay with us when you have so many options while visiting NYC. We thank you for your feedback.

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Reviewed 8 February 2014

Excellent location for this business trip; but would work well for tourists. Customer Service and courtesy were outstanding and given I was there during the snow storm that closed the city, that couldn't have been easy. Room was small but clean and very functional. Free Wi-Fi was a plus. Restaurants in the neighborhood and close to transit. Wonderful bed and pillows!

  • Stayed: January 2014, travelled on business
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1  Thank Roni W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leslie G, Front Office Manager at Holiday Inn New York City - Wall Street, responded to this reviewResponded 16 February 2014

Dear Guest,

I am delighted to hear that you enjoyed your stay with us. We are glad the we met your epectations and hope to see you again when the weather is a bit more welcoming so that you can enjoy The Big Apple!!

Thanks and we hope to see you soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn New York City - Wall Street

Address: 51 Nassau Street, New York City, NY 10038-4506
Phone Number:
Region: United States > New York > New York City > Financial District , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#16 Green Hotel in New York City
#220 Romantic Hotel in New York City
Price Range: £74 - £227 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn New York City - Wall Street 3.5*
Number of rooms: 113
Official Description (provided by the hotel):
Recently renovated in 2017, the Holiday Inn New York City-Wall Street is ideally located for business and leisure travelers alike. We are within walking of Wall Street, the Federal Bank Reserve, City Hall and One World Trade Center. Our Financial District hotel offers 113 modern, upgraded guestrooms featuring state-of-the-art amenities including high speed internet access to keep you on top of work and the latest news. After a day of sightseeing or business, stop by our on-site restaurant, The BullPen Bar & Grille for a delicious meal and cocktail. ... more   less 
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Also Known As:
Holiday Inn New York City - Wall Street Hotel New York City
Reserve Hotel New York City

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