Booked this hotel on Hotels.com. The room I selected was King Cathedral view recently renovated. I live in NYC, just looking for a fun night out around Christmas, it didn't start that way. It took me arguing with 2 managers and 3 people at the front desk to get the room I paid for. Basically they were trying to put me in different rooms that were either not renovated or only had twin beds. All of a sudden when I really got irritated a room magically opened that was exactly what I purchased. It was such a joke, and honestly a pathetic attempt at trying to take advantage of tourists around the Holidays. Thing is, I am not a tourist, I know better. It seemed that once they realized that then I got what I was supposed to. Now some readers may think I am just a pain in the neck, but honestly, I am a very happy guy that just happens to like nice things. This hotel would have had a good review, but it took me over an hour to get my room as they bounced me around the hotel. I have never had such a bizarre experience. So, good luck, but I would stay elsewhere given how many choices there are throughout NYC. Happy Travels.. feel free to send me a message if you have any questions.
- Official Description (provided by the hotel):
- Lotte New York Palace stands at the intersection of contemporary luxury and classic elegance, boasting modern accommodations and landmark architecture in the heart of Midtown Manhattan. The hotel's collection of well-appointed guest rooms, sophisticated suites and luxurious Towers accommodations offers an array of amenities ideal for business travelers and leisure visitors alike. With some of Manhattan's most spacious hotel rooms and a range of expansive suites, The Palace offers unrivaled New York City accommodations. Each newly renovated suite comes with a stunning view of the Manhattan skyline, a large marble bathroom, and a wide range of upscale amenities, including Molton Brown products. The city's signature sights sit just steps from the hotel, including Rockefeller Center, St. Patrick's Cathedral, the upscale shopping of Fifth Avenue, and the theaters of Broadway. Business and leisure travelers enjoy elite amenities in every room or suite, including high-speed Wi-Fi (surcharge) and broadband Internet access, plush bathrobes and linens, a fully stocked refreshment center, as well as access to a modern fitness center and selection of relaxing spa treatments. ... more less
- Reservation Options:
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- Also Known As:
- New York Palace Hotel
- New York City Palace Hotel
- Palace Hotel New York
- Palace Hotel Nyc