Nice hotel in a good location. Rooms are bright and modern, but the bathrooms are small and a bit old school (the towels feel and look as if they have seen better days). Service in general is very good, apart from our check out experience which was a fiasco (that seemed to be down to a woman who couldn't be bothered listening or doing her job), leaving a last impression of the hotel which was not good.
Great location, although the entrance is not on Madison Ave as the hotel address implies, which causes a little confusion when booking cars on Uber, etc.
- Official Description (provided by the hotel):
- Lotte New York Palace stands at the intersection of contemporary luxury and classic elegance, boasting modern accommodations and landmark architecture in the heart of Midtown Manhattan. The hotel's collection of well-appointed guest rooms, sophisticated suites and luxurious Towers accommodations offers an array of amenities ideal for business travelers and leisure visitors alike. With some of Manhattan's most spacious hotel rooms and a range of expansive suites, The Palace offers unrivaled New York City accommodations. Each newly renovated suite comes with a stunning view of the Manhattan skyline, a large marble bathroom, and a wide range of upscale amenities, including Molton Brown products. The city's signature sights sit just steps from the hotel, including Rockefeller Center, St. Patrick's Cathedral, the upscale shopping of Fifth Avenue, and the theaters of Broadway. Business and leisure travelers enjoy elite amenities in every room or suite, including high-speed Wi-Fi (surcharge) and broadband Internet access, plush bathrobes and linens, a fully stocked refreshment center, as well as access to a modern fitness center and selection of relaxing spa treatments. ... more less
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- Also Known As:
- New York Palace Hotel
- New York City Palace Hotel
- Palace Hotel New York
- Palace Hotel Nyc