We were lucky that after a long and tiring intercontinental flight, arriving at the hotel at 8.30 and, inspite the usual check-in time being 3 p.m., we got our room immediately. Our room was situated above floor 20, everything was splendid: the comfortable furniture, the bed quality, the fine bed linen, the amenities and selection of towels in the bathroom, the excellent wi-fi (due to our reservation it was free of charge). The concièrge had always good information, the reception desk helpful, the fitness room well equipped and with good personnel, the elevator service excellent. The location is the best possible, the hotel has three entrances, on Streets 50 and 51 and Madison Av., just a block away from 5th Av or Park Av.
All this merits 5 stars, but I gave a qualification of only 4, because our room on such a high floor had a very poor view, mostly obstructed by a construction ladder. Also I found the newly renovated lounge and staircase too flashy and overburdened with decoration, I prefer a simpler form, but this is a question of taste. Last, but not least, we did not have breakfast at the hotel, as we prefer a European buffet type breakfast and the hotel only offers some selections, which we found less attractive and excessively priced, On the first morning we wanted to have our breakfast in the hotel, we were were seated and after waiting for more than 15 minutes for service, we left, as nobody came to take our order. So we never tried again..
- Official Description (provided by the hotel):
- Lotte New York Palace stands at the intersection of contemporary luxury and classic elegance, boasting modern accommodations and landmark architecture in the heart of Midtown Manhattan. The hotel's collection of well-appointed guest rooms, sophisticated suites and luxurious Towers accommodations offers an array of amenities ideal for business travelers and leisure visitors alike. With some of Manhattan's most spacious hotel rooms and a range of expansive suites, The Palace offers unrivaled New York City accommodations. Each newly renovated suite comes with a stunning view of the Manhattan skyline, a large marble bathroom, and a wide range of upscale amenities, including Molton Brown products. The city's signature sights sit just steps from the hotel, including Rockefeller Center, St. Patrick's Cathedral, the upscale shopping of Fifth Avenue, and the theaters of Broadway. Business and leisure travelers enjoy elite amenities in every room or suite, including high-speed Wi-Fi (surcharge) and broadband Internet access, plush bathrobes and linens, a fully stocked refreshment center, as well as access to a modern fitness center and selection of relaxing spa treatments. ... more less
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- Also Known As:
- New York Palace Hotel
- New York City Palace Hotel
- Palace Hotel New York
- Palace Hotel Nyc