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“West 57th St NY”

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West 57th Street by Hilton Club
Ranked #52 of 466 Hotels in New York City
Certificate of Excellence
Columbus, Ohio
Level 5 Contributor
49 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“West 57th St NY”
Reviewed 15 November 2012

This is a Hilton timeshare hotel, therefore no restaurant or swimming pool. Club continental breakfast and late afternoon wine and hors doeuvres for those with Hilton Gold membership. Carnegie hall 100 yds away. Supermarket on corner. Great Location. Try higher floor for quieter rooms. Bedrooms nicely furbished. Decent sized bathroom. Exercise room and business room where you can print out your boarding passes. Concierge very helpful.

Room Tip: This is a timeshare hotel, therefore no restaurant or pool, but club breakfast and good wine and hor...
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  • Stayed October 2012, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank steenie1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Syracuse, New York
Level 2 Contributor
5 reviews
3 hotel reviews
Reviewed 15 November 2012

On arrival my car was experienceing serious transmission problems that started in the Lincoln Tunnel. Even before checking in, the doorman and front desk personnel were doing everything imaginable to help us out and relieve the stress of the situation. Throughout my stay all staff seemed to be aware of our problem and were honestly concerned about how we were getting the car fixed and whether we needed anything more from them. The room and location were excellent. But the caring staff was far above expectations. The topper was that it was my Birthday, and upon returning to the room on the first night of our stay there was a chilled bottle of champagne and scrumptious strawberries dipped in chocolate. THANK YOU ALL who made a stresssful situation bearable.!

  • Stayed November 2012, travelled as a couple
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Helpful?
Thank Allen D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiltongrandvacations, General Manager at West 57th Street by Hilton Club, responded to this review, 26 November 2012
Thank you so much for reviewing your recent stay at West 57th Street by Hilton Club. We are delighted to hear your positive feedback and kind words about our hotel and staff. We hope to welcome you back very soon!

Best regards,

Laurie Del Sole
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mooresville, North Carolina
Level 4 Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 5 November 2012

We were very happy with our accommodations while visiting New York at this Hilton location. We had a one bedroom suite which gave us plenty of room and was big for NYC! Location is perfect. The room was very clean. Staff was friendly and helpful. We would not purchase a time share of any kind so the "hard sell" is a bit much, but overall it was a good experience.

  • Stayed October 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Fitchik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Framingham, Massachusetts
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 5 November 2012

Great location and very good staff service. Stayed in 25th floor penthouse. Room was very spacious and comfortable, with very large and well appointed bathroom ( though somewhat strange with no door) . Private balcony(25th floor only) looking towards Central Park was really special.
We met with a sales agent to hear about their timeshare and found it did not meet our needs. The sales agent was both professional and courteous.
I might have given 5 stars if there was a restaurant/lounge/coffee shop in house.

Room Tip: Ask for the penthouse upgrade on floors 25 and 26.
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  • Stayed October 2012, travelled with family
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Helpful?
Thank HowsBark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boca Raton, Florida
Level 6 Contributor
338 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 337 helpful votes
Reviewed 28 October 2012

We purchased this investment 4 years ago after coming to NYC every Christmas season with the family and my Mother. We always needed to get two rooms in Times Square at $500+ for each night. Most nights would cost $1,200 for both rooms. So we looked into purchasing at this location. YES, it is very costly to purchase here. The dues are also expensive BUT it is in a wonderful area, the staff is AMAZING, the owners lounge is wonderful and the room we get every year - a one bedroom premium - is fabulous! Some of them even have balconies that run the entire length of the room to sit out on and watch the city do what the city does best....entertain! We love our investment. It is expensive but fits into our lifestyle for now.

Room Tip: You cannot stay here if you are not an owner...unless you are staying on a promo with the hopes of y...
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  • Stayed October 2012, travelled with family
    • Value
    • Location
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Helpful?
1 Thank Loveagoodmeal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 October 2012

Don't stay more than one night. They don't clean your room. Yet they have the nerve to charge a fee to clean your room for the next guest.Unbelievable. The front desk service people are extremely rude. And expect multiple calls trying to sell you more points. We used to be at the Hilton Club on 6th. Never should have switched.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dalety57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiltongrandvacations, General Manager at West 57th Street by Hilton Club, responded to this review, 2 November 2012
Thank you so much for taking the time to review West 57th Street by Hilton Club. We would appreciate the opportunity to discuss your comments further so we can examine the issues you experienced. We hope that you will reach out to us directly at ldelsole@hgvc.com.

Laurie Del Sole
General Mgr
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Middletown, Maryland
Level 5 Contributor
81 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 11 October 2012

Our stay at Hilton West 57th Street was great. It was a perfect location as we had an event to attend at Lincoln Center. The room was comfortable and modern. I loved the spa like shower and bathroom. The service was excellent. I also took the opportunity to use their spa services which was great. I might add that this is a terrific location if you are interested in shopping on 5th Avenue, going to Central Park, Carnegie Hall, and MOMA. All in easy walking distance.

  • Stayed November 2011, travelled as a couple
    • Value
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Helpful?
1 Thank Diana T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about West 57th Street by Hilton Club

Property: West 57th Street by Hilton Club
Address: 102 W 57th St, New York City, NY 10019-3302
Region: United States > New York > New York City > Midtown , Manhattan
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Room Service Suites Wheelchair access
Hotel Style:
#47 Luxury Hotel in New York City
#62 Business Hotel in New York City
#63 Romantic Hotel in New York City
#87 Family Hotel in New York City
Price Range (Based on Average Rates): ££££
Hotel Class:4 star — West 57th Street by Hilton Club 4*
Number of rooms: 166
Official Description (provided by the hotel):
West 57th Street by Hilton Club is located in the heart of midtown Manhattan's prestigious Plaza District between 6th and 7th Avenues, West 57th Street by Hilton Club is close to New York's most notable treasures. Studio rooms set a new standard for elegance, function, and comfort with floor-to-ceiling glass offering sweeping city views, flooring gracefully appointed with the look and feel of wood and bedding and furniture designed to soften and soothe. One-bedroom suites are consistent with West 57th's unique style offering spectacular city panoramas through the floor-to-ceiling glass and unobstructed views from the living room through the bedroom and into the master bath highlighting the open space. ... more   less 
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Also Known As:
West 57th Street By Hilton Club Hotel New York City
Hilton New York City

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