We visited January 17-23 and after passing by the Hilton Hotel on 54th's "grand" entrance we nearly missed the Hilton GV Club entrance (Signage, entrance, including lobby very small and obscure even by New York standards). Although we made reservation months in advance, The front desk worker informed us there was only one, one bedroom left and it is was a modified wheelchair accessible room. They went on to tell us if we wanted to change rooms we would have to check out of room and leave bags with concierge and they would call us "if" something else became available! Rather than risk never receiving a call, and losing our room, needless to say, we decided to stay. The room was a nice 1 bedroom on the 12th floor with an ok view. My wife ordered room service (if you will), a slice of cheesecake they brought over from restaurant down the block ($20.00!!! I assume they charged by the minute to walk it over). While there the cable went out, the bedside lamps, and the phone stopped working. One day it snowed and we decided to sleep in. When housekeeping arrived I told them we had everything we needed for the day (enough towels etc. to go one day without replenishment) but she insisted on giving us more towels. She added surely you need more towels? I said no we are fine and she responded "you must not take baths daily?" I told her again we would be fine for the day. Another day while waiting for elevator I overheard female housekeeper and male staffer joking about his "7 inches". There was nothing Grand about this place other than the location (W.57th between 6th and 7th) the complimentary Voss water and the helpful Bellmen. It was just ok.
- Official Description (provided by the hotel):
- West 57th Street by Hilton Club is located in the heart of midtown Manhattan's prestigious Plaza District between 6th and 7th Avenues, West 57th Street by Hilton Club is close to New York's most notable treasures. Studio rooms set a new standard for elegance, function, and comfort with floor-to-ceiling glass offering sweeping city views, flooring gracefully appointed with the look and feel of wood and bedding and furniture designed to soften and soothe. One-bedroom suites are consistent with West 57th's unique style offering spectacular city panoramas through the floor-to-ceiling glass and unobstructed views from the living room through the bedroom and into the master bath highlighting the open space. ... more less
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- Also Known As:
- West 57th Street By Hilton Club Hotel New York City
- Hilton New York City