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All reviewscarnegie halltime shareowners loungecentral parkthe russian tea roomgrand vacationsales presentationcleaning feegreat locationnew yorktwo blocksstudio roomtimes squarelincoln centerwithin walking distancecolumbus circlethe penthouse
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1,056 - 1,061 of 1,537 reviews
Reviewed 6 February 2014

We love this time share...far superior than any other time shares we have heard about! The rooms are great, the staff is extremely friendly and helpful. We love the owners suite with breakfast and happy hour- everyone we have chatted with in this suite is extremely friendly. The restaurants in the area are amazing and you can always take a cab where ever you want to go! We love that the hotel has valet parking since we usually choose to drive. This is our first time staying as an owner and we are very pleased

Room Tip: Ask for an "09" room as they are at the end of the hall and quieter
  • Stayed: February 2014, travelled as a couple
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Thank laurie b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 February 2014

Nice hotel resort if you want to be away from the main attractions. NYC has something for everyone so if you like the park then it is a great location. For me I would have rather been on the strip (34th).

  • Stayed: February 2014, travelled as a couple
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Review collected in partnership with Hilton Grand Vacations
Thank Eugene Collins M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 February 2014

A time share by any other name is still a time share. This property is well located on West 57th btwn 6th and 7th. The staff is great, the studios are ultra small, the 1 bdrms ok. The gym has gd equip but now in a dark windowless basement. Wood be ok w/o hard core time share sales session. Ok as hotel at $299-pass at $499 or as time share.

  • Stayed: January 2014, travelled on business
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Review collected in partnership with Hilton Grand Vacations
Thank Randi E. C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiltongrandvacations, General Manager at West 57th Street by Hilton Club, responded to this reviewResponded 10 February 2014

Thank you for being our guest and taking the time to share your comments regarding our hotel. We like to explain that some rooms are smaller than others, however our studios units are larger than regular hotel rooms in the midtown area. All promotional stays are based on a reduced rate with an invitation to a marketing presentation. We like to share that we are constantly improving our product to maintain our quality of service..

Laurie Del Sole
General manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 February 2014

We couldn't have asked for a better location to shopping, transportation, central park, and restaurants. We were fortunate to stay in the penthouse and it was VERY large and comfortable. It's a definite must and we will be returning.

  • Stayed: January 2014, travelled with family
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Review collected in partnership with Hilton Grand Vacations
1  Thank Donna Lynn B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 January 2014 via mobile

The location is great. Very close to Central Park. Down side is if you stay at the hotel for less than 3 or 4 days you have to pay an extra room cleaning fee. As a Hilton Grand Vacation club member I feel this fee is ridiculous and it's just Hilton's way of sticking it to us. Staff seemed friendly and knowledgeable.

Stayed: January 2014, travelled as a couple
4  Thank Da84bennett1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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