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“Pre-construction Original Owners”

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West 57th Street by Hilton Club
Ranked #54 of 468 Hotels in New York City
Certificate of Excellence
Poughkeepsie, NY
Level Contributor
166 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 200 helpful votes
“Pre-construction Original Owners”
Reviewed 9 February 2014 via mobile

They try to tell us that we are special: property owners with deeds who pay real estate tax. When we are treated otherwise, they tell us it's timeshare. We paid much for the deed, pay much each year in fees and taxes, pay to book the property, and pay for housekeeping when we stay for a weekend, with check-out at 10AM!! They try to sell us something every time we stay like 500 HHonors points (worthless) to buy a future stay even though we are owners (why pay?). Sometimes an apartment, which we own, can't be booked although Hilton offers it for sale as a hotel. The "Owners' Lounge" which offers breakfast and a "Manager's Reception" is available to people booking as hotel guests. The rooms from studio to bedrooms are comfortable but views range from omg look at this to omg This is awful. Heating system created dry dry dry room and you will feel it. Location is very good for proximity to subway lines. Also, if you enjoy mid-town, 57th Street is perfect. Front desk people range from Hilton drones to West 57th All Stars. Rooms are starting to age. Having said this, should one want to buy into Hilton Grand Vacations, this is the property to buy. We are HHonors and Starwoods Gold but would rather stay here than at any other properties in Manhattan.

Stayed February 2014
Helpful?
2 Thank DrSGPrice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Oxford, Pennsylvania
Level Contributor
60 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 6 February 2014

We love this time share...far superior than any other time shares we have heard about! The rooms are great, the staff is extremely friendly and helpful. We love the owners suite with breakfast and happy hour- everyone we have chatted with in this suite is extremely friendly. The restaurants in the area are amazing and you can always take a cab where ever you want to go! We love that the hotel has valet parking since we usually choose to drive. This is our first time staying as an owner and we are very pleased

Room Tip: Ask for an "09" room as they are at the end of the hall and quieter
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  • Stayed February 2014, travelled as a couple
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Helpful?
Thank laurie b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Riverview, United States
1 review
Reviewed 4 February 2014

Nice hotel resort if you want to be away from the main attractions. NYC has something for everyone so if you like the park then it is a great location. For me I would have rather been on the strip (34th).

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
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Review collected in partnership with Hilton Grand Vacations

Helpful?
Thank Eugene Collins M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beverly Hills, United States
1 review
Reviewed 2 February 2014

A time share by any other name is still a time share. This property is well located on West 57th btwn 6th and 7th. The staff is great, the studios are ultra small, the 1 bdrms ok. The gym has gd equip but now in a dark windowless basement. Wood be ok w/o hard core time share sales session. Ok as hotel at $299-pass at $499 or as time share.

  • Stayed January 2014, travelled on business
    • Value
    • Location
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Review collected in partnership with Hilton Grand Vacations

Helpful?
Thank Randi E. C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiltongrandvacations, General Manager at West 57th Street by Hilton Club, responded to this review, 10 February 2014
Thank you for being our guest and taking the time to share your comments regarding our hotel. We like to explain that some rooms are smaller than others, however our studios units are larger than regular hotel rooms in the midtown area. All promotional stays are based on a reduced rate with an invitation to a marketing presentation. We like to share that we are constantly improving our product to maintain our quality of service..

Laurie Del Sole
General manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Blythewood, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 February 2014

We couldn't have asked for a better location to shopping, transportation, central park, and restaurants. We were fortunate to stay in the penthouse and it was VERY large and comfortable. It's a definite must and we will be returning.

  • Stayed January 2014, travelled with family
    • Value
    • Location
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    • Cleanliness
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Review collected in partnership with Hilton Grand Vacations

Helpful?
1 Thank Donna Lynn B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
East Quogue, New York
Level Contributor
68 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 31 January 2014 via mobile

The location is great. Very close to Central Park. Down side is if you stay at the hotel for less than 3 or 4 days you have to pay an extra room cleaning fee. As a Hilton Grand Vacation club member I feel this fee is ridiculous and it's just Hilton's way of sticking it to us. Staff seemed friendly and knowledgeable.

Stayed January 2014, travelled as a couple
Helpful?
4 Thank Da84bennett1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monroe, LA
Level Contributor
83 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 30 January 2014

We thoroughly enjoyed our stay at West 57th Street Hilton. It is in a great location - close to Central Park, good restaurants, the Theatre District, and subways. We stayed in a two bedroom suite which was roomy and well appointed. My only problem with this property is that it is VERY hard to get a reservation here. I cannot think of any negatives to the hotel. The staff is very efficient and our stay was wonderful.

  • Stayed January 2014, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Grand Vacations

Helpful?
1 Thank marmc60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about West 57th Street by Hilton Club

Property: West 57th Street by Hilton Club
Address: 102 W 57th St, New York City, NY 10019-3302
Region: United States > New York > New York City > Midtown , Manhattan
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Room Service Suites Wheelchair access
Hotel Style:
#47 Luxury Hotel in New York City
#62 Business Hotel in New York City
#63 Romantic Hotel in New York City
#88 Family Hotel in New York City
Price Range (Based on Average Rates): ££££
Hotel Class:4 star — West 57th Street by Hilton Club 4*
Number of rooms: 166
Official Description (provided by the hotel):
West 57th Street by Hilton Club is located in the heart of midtown Manhattan's prestigious Plaza District between 6th and 7th Avenues, West 57th Street by Hilton Club is close to New York's most notable treasures. Studio rooms set a new standard for elegance, function, and comfort with floor-to-ceiling glass offering sweeping city views, flooring gracefully appointed with the look and feel of wood and bedding and furniture designed to soften and soothe. One-bedroom suites are consistent with West 57th's unique style offering spectacular city panoramas through the floor-to-ceiling glass and unobstructed views from the living room through the bedroom and into the master bath highlighting the open space. ... more   less 
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Also Known As:
West 57th Street By Hilton Club Hotel New York City
Hilton New York City

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